We visited the Palazzo and were very, very impressed with the recent remodeling which has taken…read moreplace. Although we hadn't seriously considered moving, we met twice with marketing personnel and toured the requested 2-bedroom unit. The staff in Marketing were very helpful and honest. We were shown price lists, etc. The community appears to be well managed and is planning for the future: some independent-living unit have been converted to assisted living, which certainly follows the national trend. Unfortunately the 2-bedroom unit lacked adequate storage for us. Had it been configured differently, there is a good chance we would have moved.

The personal care and one one one concern for a patient is outstanding. The nurses. The CNAs…read more The PT department is exemplary. Very concerned and involved. I spent a month there in rehab for a severe knee injury and never would have been able to come home without their incredible care.

Just received in mail the new Health care options with United Health Care what a bunch of garbage,…read morepremiums up, coverage down. Deductibles higher. Co-pays higher, give me a break. Someone needs to negotiate better or a decision maker is getting a kickback to allow this to happen to retirees. Whoever is in charge need to be looked at for fraud, there is no explanation for a member group as large as our to be extorted on health care insurance like this. My belief they are looking out for United Healthcare and. Not the people they are supposed to represent, did they shagop carriers? Blue Cross ? aetna?

Run, and do so quickly. This business is not run well. I have tried to get answers for months…read more(literally since July) about funds I am owed and no one can answer my questions or help me. They are rude and do not care to help you at all. If I could give them 0 stars I could do so.

Went there with my friend who is interested in moving into a senior community with a continuum of…read morecare. We had an absolutely wonderfully prepared buffet and the residents there said the quality we received was normal and not for show, so that was good to hear. We had a brief tour passing through some lovely gardens and the closed campus seemed very safe and pleasant with its plantings and benches, and pets are allowed! The tour and event was for learning about the apartments and the building and hallways reminded us of our college dorms and wasn't as modern and fresh as hoped for, although they have tried to make them more pleasant with artwork and decorative touches. The little lobby and common rooms were pleasant to get one out of the apartments and wait for friend or visitors, and the bulletin boards were full of activities. They were updating the apartments and they really make the best of the space. Many have sizable terraces, but the one we saw didn't have much of a view. The staff and residents we spoke with were all very upbeat and happy to be there talking about the events on campus, transportation to appointments and events off campus, and the comfort of being where a continuum of care can be provided. They regularly offer various tours, so by all means, give them a call and see for yourself.

I heard an older resident and new one talking about the Beatitudes Choice. The new resident was…read morevery happy with her Beatitudes choice. I visit the independent living area. Not much care. When needed. it is good. I come nearly every Thursday. I am always well received as I check in. Plus! they have candy! melt in your mouth mints and hard candies. Just like at Gramma Cottrells.

After 60 years of marriage my mom passed away in January 2018, they lived in the same house for 50…read moreyears where they raised 4 kids, 6 grandchildren and too many pets to count. My dad has had numerous visits to the ED and we reached a point where the only safe and healthy decision for him was assisted living. He doesn't like me very much right now but I can live with that. My dad has been there less than a week and so far 5 stars is deserved. The home is clean and offers the residents many activities, 3 meals a day and the staff are simply amazing!! It is up to my dad to make the best of this, and truly everything is in the hands of a higher power. When the time comes for my dad to join the love of his life, I can rest easy knowing we made the best decision for his health and safety.

I give this establishment zero stars, for the price that you pay there is not quality care…read moreunfortunately. When they see family members come in, they act like they're super caring, but I've caught them several times ignoring the residents. Most of the residents look beat up and bruised from falling because they weren't being watched. The staff are thieves. Management could care less about anything. And your nickel and dimed for everything, you think you pay one price but your bill is several thousand dollars a month more. I was told one thing several times, but they never stick to their word they do what they want. I've never met a bunch of more uncaring people in my whole entire life. My parents were barely there for three weeks and couldn't wait to run away from that place as fast as possible. Don't fall for their bullshit.

My husband was in the rehab facility at The Terraces of Phx for several weeks. The staff were very…read morefriendly and helpful. I liked that they encouraged eating in the dining room and had nice table cloths with cloth napkins. He was given a choice for each meal. The PT was excellent and the facility is very clean. They have a large recreation room for bingo, movies, etc. Overall, it was a very good experience.

I recently completed a short-term rehab stay at The Terraces of Phoenix health center following hip…read moresurgery. I am quite grateful for the good care I received from the nurses and Certified Nursing Assistants (CNAs), and the outdoor grounds are beautifully maintained. However, there were notable areas that need improvement. There were times when the care staff felt stretched thin, leading to slow response times when calling for assistance. Furthermore, communication between the administrative team and family members could be improved. A major concern was the doctors, who visit the facility sporadically; my wife was never able to speak with them. The biggest issue was the performance of the physical therapy team. There was no set schedule whatsoever, and they often rushed through sessions in just five minutes, combining physical and occupational therapy together. I tracked each visit to the gym, and we never reached the expected five sessions per week for either physical or occupational therapy. While it is a nice facility with a caring nursing staff, closely monitoring the therapy department, staffing levels, and doctor communication would make the experience much better.

Despite the one review that apparently doesn't know the hard working and loving family and that…read moreruns this business; this place was amazing for my grandma. Although my grandma needed a high level of care , Corina and John and their staff did all they can to always make her feel at home and make sure she is living her last years to her maximum potential. I fully recommend this retirement home for anyone that wants a personable , loving , professional, clean and affordable experience. I can honestly say that I noticed my grandma getting better at times when I had no hope and it was all because of the amazing staff and care that American Dream Retirement home provides. Their retirement home is the best designed and equipped retirement home I've ever encountered - it is truly a site to see. I definitely recommend checking this place out before you consider any other business.

From the owner: From doctors and nurses, to salon and barber services and more, we are pleased to provide the most…read moresatisfaction for our residents. We are conveniently located close to hospitals, police and fire departments, shopping, and various places of business. For the most part, we make things easier by including many of these services right here at home—most are included in the regular monthly rental. Where else can you get one-stop care for all your needs without setting foot outside? Here we’ve listed the most popular services. If you don’t see what you need, just ask! We are always looking to improve our accommodations and make more resources available for you and your loved one. In-house physicians & registered nurses. Occupational and physical therapy. Home Health and Hospice. Medical & medication monitoring 24/7/365. Wound therapy. Manicures & pedicures. Haircuts (salon and barber-type). All personal hygiene products. Bathing and other personal hygiene assistance. Laundry service. Housekeeping service. Individual call system to alert staff. Cable T.V., Internet, Safe and secure property. Wheelchair accessibility. Home-cooked meals. Personalized care programs. Recreational and social activities.

I can't say enough about the care my Dad received in his last days here! Roz is so wonderful and…read morecaring, and her home warm and inviting! She cooked wonderful meals that my Dad raved about, something very important to him!!! Roz has personal touches that my family and I observed on many occasions. We were always offered something to eat or drink. She always wore a smile and you could see that she really loves what she does! Roz would sing old classic songs with my Dad, his fav was Fred Astaire. And when he watched his fav old western classics, she was known to sit in and watch with him on occasion. Roz would always talk to my Dad as if he was a friend. And although my Dad passed recently, I will always have great memories of his care here! Roz was truly a blessing to our family!!!! :-)

From the owner: Independent Living/Room Sharing Home for Seniors that are 60 years old and over. Experience the…read morefamily environment as an alternative to larger institutions with hefty costs. Matters Of Senior Living provides affordable housing with a full spectrum of services for Residents daily. Our staff strives to treat each Resident with dignity and respect. We encourage them to live an independent healthy lifestyle, while our eyes and ears are open ensuring that they are at a functional level. We want all of our Residents to feel secure, safe, and well taken care of.

Senior Planning started off engaged with the application process for ALTV for my mother, but then…read moredid not keep us informed of status or approval. We are still waiting for details on the financial process. Not real pleased with the service so far.

After hiring them for $9000 I find myself spending hours doing their job. Would not recommend them…read moreuse an attorney it will be better

Horrible! I needed help for my elderly mother in law and was referred to them by Accchs and…read morecouldn't believe how rude the guy was. He offered to help us apply for benefits IF we paid them $1600 to "coach us through" the interview to get Arizona Long Term Care. Everything is about money with area of aging. I thought you ht they were there to help but they aren't. Disgusting! No help at all

The 24hour Senior Help Line is now worthless. You can sit on terminal hold or leave a message and…read morenobody returns the call. It use to be a great service.. very sad.

My dad was happy when he was there before he passed away. I don't feel they should have given him…read moresome of the medications they did without a doctor saying so but that's just my opinion I don't know what their authorized to do but I don't think the nurses or caregivers should be making medical diagnosis

A new building would be a definite improvement. The staff is great. They take good care of their…read morepatients.