My mom was a patient here. The care quality is sub par. The staff turnover is high. Each time she…read moregot comfortable with a staff member they would leave. The place is more like a boot camp than a care home.

I provide nursing services to small group homes and Trinity is one of them. The owners are so…read morecaring and take great pride in providing loving care to seniors who reside there. They have a well trained staff and the ratio of staff to resident is better than any community you will find. Whenever I have been there, the residents are well cared for, happy and there is a lot of activity with family visiting and great smells coming from the kitchen! This is a home I would feel comfortable recommending as well as placing a loved one there. RN - S.O.S. Nursing Services of Scottsdale

We have lived at Vi @ GrayHawk for six years. It is a CCRC (Continuing Care Retirement Community…read more We are in Independent Living but as most here, we decided to move to a CCRC knowing we will someday need nursing care. Attached to Independent Living is the Care Center which has 3 venues ...Skilled Nursing ( provides long term skilled care and/or temporary care as needed). Assisted Living allows residents to live independently yet taken care of in minimal ways such as dispensing of medications. Memory Care is self explanatory. All 3 venues take residents as well as private pay. Our monthly dues include these areas when needed yet, there are extra charges for incidentals. The Lodge (apartments) and casitas have access to weekly housekeeping, pools, spa, great food and all the activities you could want. There is an 18 hole championship putting course. In addition there is a resident driven couples golf, a Men's golf as well as Ladies. These groups typically play at Starfire Golf Course. We have a resident driven monthly newsletter as well as a community website and a Neighbor to Neighbor email communication. If a person wants to enjoy the amenities here they should come in while they are active. Of course, if a person is ill and does not pass the medical, they have waited too long for this transition. We have friends of all ages...60's through 100 years. The socialization in this community is key and most of us feel like family. It is expensive to get in here...entrance fees are tremendous. Our monthly dues have increased from about $4500 (for 2) to almost $7,000. There is definitely an emotional adjustment. For most, the Community makes up for any losses you might feel. Management takes care of us and most of them are almost overly attentive to our needs and requests. During this pandemic residents are delivered meals three times a day with a wine menu and virtual activities are ongoing. A staff member is required to be kind and respectful, but there is always one. Negative prevails and this particular staff person affects all of us and the overall morale of our community. We will stay on top of this here and even suggest some sympathy training, otherwise this would be 5* rating

My husband and I have considered and looked at CCRC's for a few years. It was a huge and difficult…read moredecision to give up our home and move into a smaller space. We chose Vi at Grayhawk because of the outstanding ranking of their health care unit and the warmth of the residents in the community. We attended several "meet the residents" marketing events. Our transition has been flawless. We sold our home very quickly, before the total renovation of our apartment was completed so the sales team at Vi provided housing for us for 5 weeks and absorbed the cost of storage of our furniture. They provided a recommendation for an excellent mover, and put us in touch with a relocation specialist who drew a floor plan to advise which pieces of furniture would fit in our new space. This experience has been much better than we could have expected. The staff is overwhelmingly kind and responsive, the food is delicious (two dining spaces, one formal and one casual) and we are so comfortable in our beautiful apartment. We're thrilled to be at Vi at Grayhawk.

This is one of the best decisions I have yet made in my life. Choosing the Beatitudes Campus of…read moreCare was easy. Compared to other places I visited, which were perhaps newer and more " modern, " the minute I walked into the Beatitudes, I felt its soul and incredible vibrancy. Mark Hendel, a professional in the realm of senior living, escorted me on tours of various places. This was the only site that struct me in this way! It was palpable! The hallmark chosen for this NFP community sums up their mission and vision perfectly: LIVE BRIGHTLY. AGE BOLDLY. I am grateful every day in every way to now be living here. MG

Yes I would recommend them for independent living. Assisted living is abominable. My mom has been…read morethere for respite for a week and I have not been able to have her medications correct or have her vitals monitored, in spite of many calls. It is very difficult to speak to anyone. Every day I have been there in person (5days), I have been unable to find anyone on her floor to speak to for at least 30 minutes. Find another place for assisted living.

My mom has been there since Feb. 27. I have had issues with their care since a few weeks after she…read moremoved in. They are severly understaffed (their excuse) and don't seem able to provide adequate care for my mom who is now in a wheel chair. I have complained and they say yes, yes but ultimately nothing changes. I would be wary of any promises from them in the shopping or admitting processes. They were not clear about how assisted living works and ended up pricing us for level one and a few months after she moved in they moved her from 1 to 4 the highest level. The cost and process for determing this was not made clear to use in the sales process. Basically they promise a lot but don't keep their promises. In addition if your family members is in a wheel chair this is definately not the place for them. The apartment doors are to heavy to open on her own and if its not 9-5 on their front entrance which is handicapped accessible is not open. That is also worth know before you move in. The front desk is only open from 9-5ish on M-F and 9-3ish on weekends. When the front entrance is locked it is almost impossible for her to get out of the building or for that matter into the building. I am extremely disapointed in the quality of care. This place markets themselves as upscale independent and assisted living but I would not make the decision to put my mom into their assisted living again for what we pay there are many better and less expensive options. Seriously look elseware. They are shiny and new but they are mediocre at providing services. You can do better.

We moved my Mom into Clarendale, the Cactus Wren wing, in June of 2025. It has been ABSOLUTELY…read moreseamless. Kimberly Revans and her staff in the Memory Care are extremely helpful, incredibly sweet, patient, and kind . They truly care about each resident like they are a family member. We are so very thankful for each one of them and it starts with Kimberly, the Memory Care director.

Spent 10 days (5/5-5/15) at this rehab center and I can honestly say I made the right choice from…read moreday one. This is my second time here, and the level of care is just as outstanding as I remembered. Special thanks to Ms. Keirstin for always bringing positivity and making patients feel truly cared for. Huge appreciation as well to PT Cayley and Michaela--both were incredibly patient, supportive, and instrumental in my recovery. I feel like a new person because of them. The entire staff creates a positive, welcoming environment. The gym is full of energy and encouragement, and you truly feel at home while healing. I also want to recognize the overnight nurse who went above and beyond--checking in multiple times during the night and making sure I was comfortable right up to the end of her shift. I highly recommend this facility without hesitation. Exceptional care, compassionate people, and a real impact on recovery

My husband was a patient for 7 days. We were very happy with his care. His PT and OT were great and…read morehe learned a great deal in the 7 days he was their. I was grateful they scheduled a time with me to go over all his care for home. It really helped with making the transition to home easier. Nursing staff was kind, and did their best to answer the call light in a timely manner. Our dog was welcome to visit which she did. As a health care provider myself, I could not be happier with the care my husband received at this facility.

I am in my early 50s and I stayed at this place from March for a whole month until April and honest…read moreto God I was terrified, but it was the BEST experience! I WOULD RECOMMEND PHX Mountain to anyone! The care is TOP NOTCH! I'm on the younger side (For once) to be in a Skilled nursing home! I took care of my father and mother before they passed so I know nursing homes ALL OVER PHOENIX AREA including Tempe, Chandler, Mesa, P.V., I know how scary and terrifying some of these places are! That is not the case for Phoenix Mountain on Tatum. The nurses like nurse Barry and nurse. Tristan are amazing. I can't say enough great things. The rooms were clean. The food was fantastic. OK there was a couple days a couple meals are weird, however, 90% of the time the food was phenomenal! When I was there, they had a fantastic chef! The physical therapy team outstanding, the nurses aids or the CNA's down to the housekeeping crew we're incredible. They kept that place immaculate. Although the nurses are overworked, they need a raise and they need to have a one nurse per hallway!!!!! then it will run so much smoother for the nurses. The nurses worked their buns off! and I am so appreciative of that and I am so grateful! I cannot tell you how pleasantly surprised I was of how great this place was!, the people that lived there and that were in my same situation were awesome. My room was lovely. I overlooked a fountain and had lots of sunlight and I had my own bathroom. My roommate was incredible Patricia. She's a 93-year-old blind woman who is the most interesting person. She was awesome, again the place was fantastically clean! It looks a little old older, but it makes up for everything of how great the nurses are and the care is, it was great. The food was great. They even have an area outside where they had a big barbecue and we had hamburgers and hotdog for everyone and they have tons and tons of activities. If that's what your people are into, they had games they had workouts. It was incredible. I can't say enough good things and I'm only in my 50s and I was so surprised but so grateful! I also did have a loved one who stayed there and she had a good experience there too!, so take it from me, I was just there the last day of February 2026 for an entire month until April and I cannot say enough good things about this place! Hit me up if you need more info. Hats off to Phoenix Mountain post acute on Tatum and Thunderbird fantastic! Kind Regards Rosy Slater 714-910-1943

Whoever is reading this, let this be a warning to you! I would NOT place my loved one in this…read morefacility, it's dirty, rats and roaches are visible seen in residents' room and the staff doesn't care about their residents. As a healthcare professional, it's a shameful disgrace the way staff are treating human beings. Our facility just received a new resident from there and let me tell you how awful he arrived. He appears to be neglect; he had no pants on and was literally full off crap, hair oily, face dirty, clothes were dirty. Overall if you want the bare minimal care this is the place for you. But if you want the care that you or your loved deserves look elsewhere.

My wife has been at this facility for 9 months. She has received nothing but outstanding care from…read moreevery one of her Caregivers. The Memory Care Unit manager is outstanding and stays directly involved in every facet of her care. She receives weekly welfare checks from Hospice of the Valley and I am provided personal info on her condition and vital signs after those visits. I couldn't be more comfortable with my precious wife being cared for by Sunrise of Scottsdale.

AMZING attentive, caring, and warm staff. Empathetic, patient, informed. Genuine and loving…read morecommunity. Mom could not be in better hands. Truly home for mom. Peace of mind for family. 5 Stars all the way.

This review is for the Sunday brunch at Palo Verde. I thought the quality of the items served were…read moreexcellent.. It would've been nice to have some kind of decoration like floral arrangement or some kind of ice carving.on the buffet. The fresh fruit, shrimp, and smoked salmon were particularly delicious. There was a really nice variety of items . The service was nice, but could've been a bit friendlier..

My apartment is intensely dusty and also has carpet that sheds a lot--my allergies have been a…read moreserious problem. I was surprised more care was not taken to avoid allergens of these types. Initially the cuisine was exceptional but began a decline about the time of the pandemic from which it has not recovered. The HVAC system is not very reliable and may be the source of the intense dust. Most staff are pleasant and helpful. A dedicated service elevator is sorely needed in Building 3----the smallest elevator is also the most used and is often entirely taken up with soiled laundry, trash making use by the many walkers and wheelchairs a real problem. Special holiday meals in Palo Verde are often very good (any way the champagne flutes can be well chilled?) and of much higher quality than daily meals in the Grill or Sonoran.