I am in my early 50s and I stayed at this place from March for a whole month until April and honest…read moreto God I was terrified, but it was the BEST experience! I WOULD RECOMMEND PHX Mountain to anyone! The care is TOP NOTCH! I'm on the younger side (For once) to be in a Skilled nursing home! I took care of my father and mother before they passed so I know nursing homes ALL OVER PHOENIX AREA including Tempe, Chandler, Mesa, P.V., I know how scary and terrifying some of these places are! That is not the case for Phoenix Mountain on Tatum. The nurses like nurse Barry and nurse. Tristan are amazing. I can't say enough great things. The rooms were clean. The food was fantastic. OK there was a couple days a couple meals are weird, however, 90% of the time the food was phenomenal! When I was there, they had a fantastic chef! The physical therapy team outstanding, the nurses aids or the CNA's down to the housekeeping crew we're incredible. They kept that place immaculate. Although the nurses are overworked, they need a raise and they need to have a one nurse per hallway!!!!! then it will run so much smoother for the nurses. The nurses worked their buns off! and I am so appreciative of that and I am so grateful! I cannot tell you how pleasantly surprised I was of how great this place was!, the people that lived there and that were in my same situation were awesome. My room was lovely. I overlooked a fountain and had lots of sunlight and I had my own bathroom. My roommate was incredible Patricia. She's a 93-year-old blind woman who is the most interesting person. She was awesome, again the place was fantastically clean! It looks a little old older, but it makes up for everything of how great the nurses are and the care is, it was great. The food was great. They even have an area outside where they had a big barbecue and we had hamburgers and hotdog for everyone and they have tons and tons of activities. If that's what your people are into, they had games they had workouts. It was incredible. I can't say enough good things and I'm only in my 50s and I was so surprised but so grateful! I also did have a loved one who stayed there and she had a good experience there too!, so take it from me, I was just there the last day of February 2026 for an entire month until April and I cannot say enough good things about this place! Hit me up if you need more info. Hats off to Phoenix Mountain post acute on Tatum and Thunderbird fantastic! Kind Regards Rosy Slater 714-910-1943

I worked at Phoenix Mountain Post Acute as a CNA, and unfortunately my experience there was very…read morediscouraging. The facility is constantly short staffed, which makes it extremely difficult to provide residents with the quality of care they deserve. With so few CNAs on the floor, call lights would often go unanswered, residents were left waiting for long periods, and basic care like hygiene and toileting was sometimes delayed. Many of us CNAs voiced our concerns, filed complaints, and even reported the building to the state in hopes of bringing positive change. Instead of addressing the issues, several staff members who spoke up were terminated. It felt like management, corporate, and even some of the nursing staff were more focused on protecting themselves than supporting the caregivers or prioritizing resident safety. There are good caregivers who truly care about the residents, but the system in place does not support them. The turnover rate is high, new hires often don't receive proper training, and the overall culture makes it hard to provide the compassionate care that families expect and residents need. Until major improvements are made in staffing, management, and overall accountability, I cannot recommend this facility as a safe workplace or as a place for loved ones to receive care.

Bethesda is a very well maintained assisted living facility with very friendly and well trained…read morestaff. We place our brother with disability in Bethesda a few months ago. He praised the staff are more friendly and available, the food are better, even the air is fresher compared to the last assisted home he stayed at for 4 years. My encounters with everyone (including the residents) from Bethesda were all positive. My only suggestion is I wish the med techs have a desk with a chair, so they don't have to be on the feet all day.

I was genuinely troubled to see the memory care director, Laurin, leave her position. Having worked…read morewith her a few months ago, I can say she was an extraordinarily loving, patient, and empathetic leader -- the kind of advocate this facility needs. I don't blame her for leaving at all. What concerns me most is something I witnessed firsthand: while waiting to speak with her, I overheard a conversation between her and the executive director. His tone was belittling, and he spoke about writing up and firing staff in a way that felt dismissive of the people actually doing the caregiving. Given that, it's hardly surprising how many memory care directors have come and gone. It's worrying to think this same leadership will be opening a new, state-of-the-art center -- I have real concerns about whether the culture behind the scenes matches the polish out front. I don't typically write reviews, but after learning Laurin had left and seeing firsthand how unsanitary and rundown the common areas have become, I felt I owed it to other families to speak up. This is memory care -- the residents here are especially vulnerable, and I think that raises the stakes on all of this considerably.

My parent has been a resident of the Manor Village for a few years now and has met many nice…read moreemployees and residents. Though my parent enjoys it at the Manor, I've been concerned about continuous increases in the rent and fees, especially the latest increase of just shy of 15%! This latest increase seems to have pushed residents "over the edge," with several now moving out to nicer and cheaper alternatives. The Manor seems to have also lost several good and caring employees that we really liked. I'm starting to get concerned about the trends I've been witnessing. I hope these trends don't continue.

A perfect home for my mother! We recently moved my mom (88)…read morefrom a 55+ apartment complex to Manor Village. We were looking for a facility where more eyes would be on her and she could get Care if she needed it. We toured many independent/assisted living facilities in the Scottsdale and Phoenix area. When we walked in the door at Manor Village, we knew we had found Moms new home. We were greeted by Wesley Wilkins who provided us with a tour and as we moved throughout the building, Wesley knew all the residents that we came in contact with as well as employees. You could tell he really enjoys his job and every employee we talk with had a smile on their face. The entire building had a wonderful vibe and the residence we interacted with were so welcoming and friendly. We feel confident that if any emergency or care is needed, Mom is in the right place. It is now been a couple of months since she moved in and we could not be any happier. It has been such a positive experience and I would highly recommend Manor Village if you're looking for a facility that will treat your loved one like family. We want to give a special shout out to the following employees who have made my mom's move such a success. Wesley, Lisa, JoAnna, Medhia, & Abria.

I've had the opportunity to work closely with North Mountain over the past several months, and I…read morecan't say enough good things about this team. Every interaction has been professional, compassionate, and centered around providing the best possible care for patients and their families. Summer has been absolutely phenomenal. She consistently goes above and beyond, communicates exceptionally well, and genuinely cares about every patient. Brenna in Guest Relations is always welcoming, kind, and makes everyone feel valued from the moment they walk through the doors. Taryn, one of the Case Managers, is incredibly knowledgeable, responsive, and works tirelessly to ensure patients have the support and resources they need. The clinical team is very kind and supportive. It truly takes a strong team to create the kind of environment North Mountain has. Their collaboration, dedication, and compassion are evident every day, and it's been a pleasure working alongside them. I would confidently recommend North Mountain to anyone looking for excellent care and a team that truly puts patients first.

My brother was there for several months. He passed due to a bug he picked up. All his electronics…read moresuddenly disappeared. Phone, hearing aids, video game, chargers and usb blocks, even toys were missing. F this place

Do not bring your loved ones to this facility. My parents have been here for a year and a half and…read morehere is what they have experienced: * The quote for services was written on a blank piece of paper. These were the services agreed to prior to moving in. After moving in, these prices changed. * Services not asked for were added without my parents' knowledge, leading the facility to charge more than $18,000 extra over the space of 4 months. This was only resolved through months of communication with the Brookdale management. To this day, the billing is not standardized, itemized, or consistent. * The food that is served is substandard. Think about high school cafeteria food. Some meals were not delivered, causing my father to have to order out. A large percentage of the breakfast meals were delivered without toast. Missing items per the order submitted is a regular occurrence. * The cleaning of the apartment is supposed to take place weekly. Sometimes weeks have gone by without a cleaner coming to the apartment. Cockroaches have been seen inside the apartment. * The care of my mother who is bedridden is supposed to be completed by 2 caregivers as per the contract. This has rarely been the case. This is my personal observation by my weekly visits on Sunday mornings. 90% of the time, there is only one caregiver, forcing my father who can barely stand to help. This puts both of my parents in jeopardy. As a side note, the caregivers that come to my parents' apartment are great with them, giving them the best care they can though in many instances are untrained and have had to be shown how to care for my mother by my sisters. By the words of the caregivers themselves, they are constantly shorthanded. Look elsewhere!

I have seen first hand how great the staff is at Brookdale. They have people there that have…read moreworked there for many years and it's almost like one big family. My mother will be visiting soon and hopefully she will want to stay there. It really is a great place.

Did a tour and it was amazing place. This is the sixth tour of similar type communities in AZ and…read moreit was way above the others in setting and amenities. The food was top notch too. The independent part is like a fancy resort. Performing center, pools, health club, theaters, and multiple restaurants. If the assisted care is ever needed, the wing for that and memory care is rated tops in Arizona.

This review is for the Sunday brunch at Palo Verde. I thought the quality of the items served were…read moreexcellent.. It would've been nice to have some kind of decoration like floral arrangement or some kind of ice carving.on the buffet. The fresh fruit, shrimp, and smoked salmon were particularly delicious. There was a really nice variety of items . The service was nice, but could've been a bit friendlier..

My wife has been at this facility for 9 months. She has received nothing but outstanding care from…read moreevery one of her Caregivers. The Memory Care Unit manager is outstanding and stays directly involved in every facet of her care. She receives weekly welfare checks from Hospice of the Valley and I am provided personal info on her condition and vital signs after those visits. I couldn't be more comfortable with my precious wife being cared for by Sunrise of Scottsdale.

AMZING attentive, caring, and warm staff. Empathetic, patient, informed. Genuine and loving…read morecommunity. Mom could not be in better hands. Truly home for mom. Peace of mind for family. 5 Stars all the way.

Great care nice rooms excellent physical therapy. My mom got a private room. I got much stronger…read morestaying there so she was able to return to her daily activities.

This review is for the skilled nursing/rehab. My mother was here recovering after an inpatient…read morehospital stay. They stopped giving her physical therapy because it "wasn't working" and when I came to discharge her, her muscles had atrophied so much, she was no longer ambulatory and hasn't been since. I blame this institution for my mother's physical decline. Maintaining muscles is critical for quality of life and I don't care how good the food is here, the quality of care is garbage.

My husband was in the Rehab to Home section for about a month. He was treated so well and with…read moresuch a positive attitude. (The food was very good too!). I can't say enough about what a great experience it was.

We had the best experience after my mom fell and fractured her hip last spring. My mom stayed at…read morethe Rehabilitation area. The staff was efficient, professional and extremely caring. The facilities were impeccable and provided a soothing environment for my mom's recovery. I would definitely recommend this site. I even looked into respite care for help if we want to take a vacation and rest assured my mom is in good hands!

I CANNOT suggest this company. The therapy we have experienced over the past 1.5 years has been…read moreexcellent, but the administrative end is a mess. They are a small company (which I usually prefer) and do not have the resources to deal appropriately with insurance and billing. Those in charge of administration are not well equipped to do their jobs adequately and (at best) you will suffer financially for their inadequacies while attacking your personal character. I am canceling my services with this company and wish I would have looked elsewhere before I ended up in this mess. There are a lot of good resources out there for families with needs and the last thing a family with medically complex children needs is unexpected medical bills for services they were promised (multiple times) were covered both through AzEIP and insurance. If you are looking into Sunrise Therapy Services, your family has medical needs. You likely are overwhelmed with all the medical appointments of one or more of your family members. You need a company that helps you reduce your mental/emotional/physical load. Based on my experience, Sunrise Therapy Services will only add to those (sometimes insurmountable ) burdens. You do not need a company that does not have the resources to adequately do their administrative duties; you need a company that has a great history of communication and is able to take care of billing issues before they become big issues. Because this has not been my experience with Sunrise, I cannot recommend them. 0 stars - look elsewhere.

My child was attending OT here for the last bunch of years. Today I get a call saying that sorry we…read moreare cancelling your child's therapy as of today. He will be put on a wait list so that maybe in October he can come back! They would not tell me why it was only my child! The owner will not return a phone call! My child has abandonment issues and now he is in tears asking why she (his ex-occupational therapist) could not even tell him goodbye! (Such a good question)! I should have known better, the same thing happened 2 years ago with the speech therapist and he is still on a waiting list! If you choose to go here, be prepared to be dumped at the last minute and out of the blue!