If you are considering a move to the South Jax/Bartram area. Alaqua is a GREAT community to choose…read more After a year of residence, I can truly say that I am at home with no complaints. If there are any minor household issues, the Alaqua team is quick to provide great, timely service. The apartments are spacious and contemporary. All appliances are up to date and well kept. In regards to location, you are away from the hustle and bustle, but close enough to the necessities without feeling like you are trekking around town. The community is friendly, quiet, and well kept! Thank you, Alaqua, for continued quality service! It's a pleasure!

If you are looking for a great place to live in Jacksonville with a beautiful pool…read moreAnd clubhouse look no further then the Alaqua. Their apartments are large with high ceilings and big screened in patio's. We have a 2 bedroom 2 and a half bath 1350 square feet all under 1800 a month . Safe neighborhood quick answer to maintenance requests and my personal favorite are the cabanas by the pool. Outdoor grills and comfortable areas to hang out in . They also have a large gym and games to play . We are so happy we found our new home

Amazing community, very quiet. They made our transition from Arizona absolutely amazing! Staff is…read morefriendly everything is well kept very clean and amenities are never busy and very nice! Definitely the best community I've lived in.

Luxury living at its Best! I've lived in several apartment communities in Jax. Cue by far has the…read morebest amenities of anywhere I've seen. While you might be able to find another A+ apartment community with similar amenities but you won't find one with better amenities The maintenance staff is top notch! Extremely professional and very capable!! I would write more but I don't want people to think I'm writing a bogus review. This is 100% the real thing!

Hope this helps many! I am speechless about so many things…read morewith this Apartment complex. I don't know where to start. I moved in coming up on two weeks. I am BEYOND a perfectionist and a critic of EVERYTHING. From the start of showing me the apartment complex, Aubree was completely professional, on point and understanding of my needs. She explained everything down to the T so that all my questions did not go unanswered. The manager (I completely forgot how to say her name)- I am so sorry... poor short term memory. Her name is something like Micheal. Dang it! I can't remember... anywho she was also very professional, made sure my move in went smooth and provided me with all the necessary documents that made it easier to move in. She made me feel like I made the best decision of my life! Not even joking. I LOVE that she made time for me. It shows initiative and excellent customer service. The other Michael (I am praying I say his name correctly) has nothing BUT been amazing to me. From his caring professional nature, to informing me on where to go, what to do and guiding me all the way to get my issues resolved. Now, moving onto the complex itself. The owners that built this complex knew EXACTLY how to please the tenants in more ways than one. From the apartment having updated appliances to the outlay of the units to the walls being thick so you don't necessarily hear what your neighbors are arguing about during their grocery making lists... LOL.. The grounds being kept immaculately clean and well put together to the maintenance staff taking extraordinary care of the tenants and the property has been thoroughly serviced. There are dog bag stations on every turn (every building surrounding). The cleanliness of the clubhouse, the bathrooms, the gym, the coffee station, the walkways, the storage unit that I rented and the pet spa... always smells inviting and clean. Not strong smelling clean that you would faint from the chemicals but the smell like you are actually "HOME". They take care of everything from the bottom up understanding and carefully taking into consideration for all. The parking and the people are amazing. So many parking spots available even very late into the evening. So you do not have to worry about having to park 5 blocks away from your home. The noise curfew is VERY much appreciated starting at 10pm. I LOVE that!!! And the no smoking policy... perfect!!!! I can't tell you how many flipping places I have rented where there were small unaccompanied children running the neighborhood.... Where are their parents? This community, the children are actually with their families. I was so worried for the children at the other places. The people walking their dogs ACTUALLY pick up their dogs' feces. I can seriously go on and on like a salesperson for this community. I am so blessed I signed a long lease. I can't wait to use the salt water pool and the hammocks! Many thanks to ALL who made this possible and pleasant. God bless! You ALL seriously need a raise!

Good place to live pretty good amenities but I've lived in 2 of theses apartments and the top plugs…read morenever work in my room other than that it's a good place to live

I have only lived here for a short period of time but amongst my short time I have been nothing but…read morepleased. The staff, maintenance & management have been nothing but sincere, honest & helpful. Thank you for everything you guys do. You are valued & have always had your tenants best interest in mind. For that I thank you all. Have a "Gran Bay day".

"Management that actually listens and works with you"…read more I had a concern about my lease end date and move-out notice that was really stressful at first -- the dates kept shifting from November 24 to November 30, and I thought I might be stuck because my notice was a few days late. To their credit, the management team owned the misunderstanding right away and worked with me. They accepted my notice as valid and made the process much easier than I expected. I really appreciate when a property values good communication and fairness with residents. It turned what could have been a frustrating move-out into a positive experience. For that reason, I'm giving them 5 stars.

I would like to send a big shout out to Amanda and Maurice. They work well as a team and they got…read moremy apartment transfer taken care of to my satisfaction with grace and ease. This will be my third year at Luxor and it's all due to their fantastic work and the rest of the maintenance team.

I moved from out of state but I initially came to visit and view the property a month before moving…read morein. Heather and Amanda were sooooo nice and accommodating. During the application process Maurice assured me that I made the right decision. He was hands on the entire process and answered all of my questions and concerns. I am truly happy here at Luxor Club and the staff just makes the experience even better.

The complex is under new ownership.... It is absolutely garbage. PLEASE look elsewhere! Maintenance…read morepersonnel are the only saving grace. Office/new company call center does not follow up with you about renewing your lease or anything helpful like questions or even follow up with you since your paying a mortgage payment for an apartment. They just want to make sure they get every dime from you. Pest control was never kept up on so bugs were running rampant like wasps and roaches, parking was abysmal, multiple neighbor complaints never fixed any issues in your building, lights or other problems were never fixed through out the complex, gates always breaking down when getting in or out from home, trash service did not come to our door for a 1 month at one point but kept on paying for it. The problems never stop.... STAY AWAY - GARBAGE *$1,400 late notice fee (under 60 days notice) for moving out after having a child in the mist of trying to balance life out and afford everything else. * Residents for 6+ years ** will be reporting to the Better Business Bureau

Ask if hardwo floors are above you before you move in, they don't care about you once you get key,…read morethe hardwood floor complaints are so bad they quit putting them in, they only care about covering up their mistakes, will never be wrong, anyway I hope this helps someone, ask nieboors who live here, not the office, only way you will get the truth

Jennifer is awesome. Loving it here! Amenities are amazing. Location is fantastic, beautiful views…read moreand fully gated

easy and fast. Mackenzie and Alexis have been amazing and janiel was so nice to my family. I'm from…read moreky and signing a lease is like home!! can't wait!

Awesome and understanding Management, awesome apartments…read more We were having issues in our prior unit and they graciously let us move into a brand new unit! Kim, Sam, Mackenzie, and of course ELISE! Have been awesome, and very accommodating and understanding as property management team. The amenities are nice, district is great to raise kids, good church's near by, and Durbin is right around the corner. Definitely a good place to get into I before your next big step.

Jessica from the office team has been exceptional! I was moving from out of state and she was so…read morehelpful and accommodating with showing my daughter (with me on FaceTime) the apartment. She was patient with me as we navigated everything virtually and ensured all was completed for me to move in. I appreciate her for her level of professionalism, thoroughness, and her friendly demeanor! I love the complex and my apartment. Thanks Jessica!!

Katlin in the leasing office is wonderful! The whole leasing team is incredibly responsive and…read morefriendly. However, it's the maintenance team that truly wins me over. They are always quick to respond and provide above and beyond service. The complex feels safe and quiet. The office is quick to respond to problems - we noticed it was loud after hours at the pool and didn't say anything, but the next morning we had received a reminder that the pool is closed at night. The same goes for pet policies and trash policies - the team is always quick to remind of us of the rules. The apartments themselves are spacious and efficiently designed. The 2/2 has ample space. Our only problem is parking, which is extremely inconvenient most days.

From the late Sunday afternoon I first visited and met Aimee, until the day I moved in everyone…read morewas welcoming,knowledgeable and professional. Imagine my surprise when I walked into my new home and found a welcome gift waiting on my spacious kitchen island! Victor from the staff came to my door and introduced himself. He has gone over and above and has done so many things to help me with a number of things. Jose came with him this morning and was equally happy to help. Let's not forget Matt, assistant manager here. He has been absolutely helpful when I had questions. Everyone here makes you feel like you are the most important resident. If you appreciate customer care that is A+, The Springs at Flagler Center is your ideal choice.

Moved here April 2024. Important to note - I need /expect a lot - though I'm not unreasonable or…read moreunpleasant. The team here is responsive; respectful and attentive. Trash is a monumental job and they are outstanding ( clean; organized ). Grounds maintained and even though I no longer have a dog - the dog park is the BEST. When a maintenance issue arises - they take care of it promptly. While team is great. Special shout out to Jose. KN 1117