Megan is very professional and does amazing work. I also love that she take cleanliness seriously…read moretoo. The quality of her work is great, my gel manicures last 6 weeks without chips/breaks. Would def recommend if you're looking for a courteous, professional, nail technician with true talent and amazing nail art.

Nails are always so cute! Does my cuticles and designs. I love the gel x option much quicker and…read morestays on a lot longer and allows for quicker removal for new sets!

It is very nice and clean here at this business. They accommodated with the time I came in even…read morewhen I had an appointment and I was a little late. I had asked for the same set I had currently on my nails as I am from California and ofcourse my nails were very overgrown lmao. They had me sit in a really cool room specially for pedicures and I really liked that. The man working on my nails and feet is the amazing Peter! He was really nice and was taking the time to make sure I was happy with my results. Unfortunately because I came in a little late and I don't like having to stay when the salon is closed and I really don't like making people stay after hours. I went ahead and let him know that it's ok he didn't have to do a full set of acrylic or anything like that and I just wanted a solid color and one design from my original nails on my thumbnail. He was worried that he wouldn't get it right but I let him know it's ok and I don't really mind if it was perfect or not because at the end of the day he did a great job, the massage was awesome and my nails turned out great, Peter shaped my overgrown natural nails into a almond shape (my favorite shape) and they even had complementary drinks like water and soda, I had a green tea with water. And yah my nails are pretty fly and I really liked my experience there. If you're ever traveling from out of state and staying in San Antonio and have any nail emergencies I would definitely recommend coming here. And hey if you're a San Antonio local and have a hard time finding a good place, I would definitely make this spot my go to place. Thank you again Peter and all the lovely staff I had the awesome time of meeting. :) Also the girl at the front with the pink highlights was so nice and was also very accommodating thank you for being kind.

So glad I didn't take anyone else recommendations to go anywhere else…read more Andrew's pedicure was incredible.. and Amy did the most beautiful nails for me. Modern vibe, very spacious and I love the complimentary drinks esp if you spend a few hours there. That was an amazing Saturday morning for me and everyone from the front desk to the nails to the building itself was amazing. If I lived here I would be back but so glad I was able to visit! Thank you for the beautiful nails

This nail salon operates professionally and efficiently. I've gone twice and they've been more than…read moreaccommodating both times. The people at the front desk are sweet and pleasant & the nail techs that I've had so far (Nina & Tiffany) provided the exact service I asked for while far exceeding my expectations. The salon itself is clean and is comfortable. Nail services are fairly priced in my opinion. I will be returning again! Thank you! (Special thanks to my dog for helping me take a cute pic of my new set by Nina, old set is the french tip in the second pic by Tiffany

This is a response to the owners argument regarding woman's French tip review. How are you going to…read moresit here and say you don't see evidence of flooding? Her nails are fresh and you can clearly see the gel peeling away from her skin around the perimeter Of the nail. And the CUT on her, her nail is not irritation or sensitivity. If a nail is filed correctly, she would not be bleeding in a localized area in that nature. That's not irritation. TF? Very unprofessional to gaslight her. I have been frequenting this place for over a year and have recommended this place multiple times. But as of recently, I've been getting knicked, improperly filed down and had less than ideal results. The service has been inconsistent and it's sad to see this place go downhill. It's even more sad to see that management has not only gaslit me, but very clearly is doing it to other women.

Victoria! Victoria! Victoria! Victoria was my choice for…read moregel-x. I knew zero about gel-x nails. Victoria educated me. She told me how I was going from builder nail to gel-x and how she is going to maintain my natural nail and put a beautiful symmetrical nail on top. I like French tips. She does this amazingly! She is a perfectionist! I highly recommend Victoria! I highly recommend this salon! Abel uses organic products. He does my hair. It has never been healthier!

Jae was amazing!! She took her time and did everything exactly how I wanted. She was patient with…read moreme when I picked colors and I could tell she was very meticulous which I appreciated. The only negative I have was the price. I got builder gel manicure (with nothing they had to take off) and price was $85.. maybe that's normal I've never had builder gel before but just felt like it was a little on the high end. BUT I will be returning because of how well Jae did in my nails! I'm in LOVE!!

Very satisfied with the service and overall experience. I normally use Rose, who is excellent…read more However she was off and Vicky was her replacement. Vicky did an outstanding job! Thank You!

Since I started coming here a year ago, my nails have grown and become strong and beautiful. The…read moreservice is always friendly and their prices are competitive. I have my favorite but many of their technicians are highly skilled and professional. They offer a drink of your choice upon entry and there are tvs to keep you entertained. Tons of services but mg go to is the dip powder. It doesn't last as long as gel but my nails have never been so strong and gorgeous. I won't go anywhere else and it's nice to finally have found a place I can trust with cleanliness and great service.

Friendly and attentive service and very clean. Pedicure was fabulous. Appreciated the last minute…read moreavailability.

SKIP THIS PLACE! This was my 2nd time after 3 years or so! Sorry I gave them a 2nd opportunity!…read moreWhat a waste of time & money!!!! Walked in merely to have gel removed from hands & feet, hoping for a relaxing experience before a surgery the next day. Michelle was my nail tech! She spent the entire time trashing my feet. I do not have pretty feet, but nonetheless they work. I asked for a Jelly pedi which came with heated shoulder compress & attention to calluses/corns in my sitch'. Was charged for a miracle pedi $5 more. This is the mess $110 later! If I could out ZERO STARS I WOULD!!! No APOLOGIES NO REMEDY NO THANK YOU!!! SADDER STILL IS THAT I NOW HAVE TO FIX ALL OF THIS WHEN I PAID $110!!! I SHOULD NOT HAVE HAD TO PAY 1 PENNY! Spoke with Lance about $5 overcharge. And lol!!! That's probably the only thing they may possible credit for this PATHETIC JOB! Great way to go into a SURGERY THE NEXT DAY! THANKS FOR THE IMMENSE STRESS MIRACLE NAILS!!! HARDLY!!!

After relocating to SA and trying a few places, I believe i have found THE place. Not only did I…read moreget the exact look I wanted, it was also done in record time. Not rushed just with purpose. The picture of my nails is not the best but trust me- they are soooo pretty.

Overall, I was very impressed with Palazzo Nail Lounge, and I will be back! I got a gel manicure…read moreand gel pedicure. The vibe was great, and I loved the music selection.

I went with garden nails on feet and hands. Looked forward to help fixing the mess. Sadly, a half…read morehearted cleaning, a weak handed massage, and the excuse that "if I cleaned too hard I could make you bleed and I would lose my license." Give me the nail cleaner... an irritated look was thrown my way. This was super disappointing. Only perfect nails and skin need to go here. If you need real help, try somewhere else. So, when I go to pay, the cashier asked me how did it go and I said well not so well right away she gets the manager and the manager offers me a redo at no cost. That was really kind and I appreciate that she did see the work and was not pleased. So kudos for customer service. I'll change my review based on the end result.

I enjoyed this nail bar. There were many gel / acrylic /…read morecat's eye options to choose from. The menu of services makes you feel like you are really treating yourself. Staff were friendly, patient, and good technicians. I purchased the steam option with my pedicure. It wasn't the best experience. At first, we couldn't figure out how to lower the device so it would actually steam my legs. Half-way through the process they got it to lower. I didn't see / feel any benefits from the steam. Could have been because I didn't sit under long enough. However, the concept of steam is nice and definitely caught the attention of other customers (IG worthy). For my manicure, I got almond shaped, cat's eye. They looked so good. Included with my manicure was: hot towel, massage, paraffin wax, scrub, and lotion. My favorite part is the nail bar is CLEAN. There is someone wiping chairs, counters, tools, and floors.

Nancy is amazing! I have never liked dip until she did it, and it stayed forever!…read more Plus, the place is super clean and quiet, and she is and she is a delight to talk to. DEFINITELY coming back!

Nancy was so amazing! Everything from her welcome, communication, willingness to adjust and work…read morewith schedules to the services requested. I reached out after a bad experience at another salon, Nancy was able to get me in same day, do a full removal and brand new set of dip nails on my natural nails. Her workspace is clean and welcoming, and her presence is fun and genuine. I finally found my go to nail tech!

I truly enjoyed getting my nails done by Skarlett! She made me feel welcomed and comfortable from…read morethe moment is stepped into her working area. She did an awesome job with my nails, I'm quite satisfied and relieved that I finally found a nail place that I can rely on regularly. I'll definitely continue to visit her. We talked the whole time, she's super friendly and provides reasonable prices for the awesome work that she does. 10/10 recommend!

Went to this location and was greeted by one of the hair stylist who told me to have a seat next to…read morethe nail salon and that the there was only one nail tech and she would be with me shortly. I waited for an hour and a half sitting right by the door to the nail salon for the lady to be done with her client. She finished her client, takes a break to eat, comes back and takes the lady who just walked in. She apparently had an appointment. However, the nail tech walked by me several times. I smiled and spoke each time but was never addressed. When I brought it up to her She said she didn't know I was waiting on her and proceed to give me a business card which I decline. I waited for 1.5 hours to not be seen at all. What type of business Is being ran. Might I add that there was absolutely no way that the tech could have assumed that I was getting my hair done at the salon based on the style that my hair is in. The Salon tech would not have been able to do anything for me. If that was an assumption then she could have asked if I was being helped. I sat one inch from her door. This is unacceptable and just plain rude and inconsiderate of people's time.