I went to Pearl Nails & Spa for my friend's birthday to get pedicures together. I never book…read moreappointments--I just do walk-ins--and that's usually no problem. We went around 5 p.m., and they were able to seat us together. I waited for my friend to arrive, and they accommodated us with two different technicians. I usually get the spa pedicure, but I decided to splurge and try their luxury pedicure, especially since I had a 10% birthday coupon. It was absolutely worth it! My feet were left completely smooth, with all the dead skin removed, and I felt like they really took their time. The technician even pointed out how much dead skin had built up since I hadn't been in a while, and she made sure to get it all. They have a large selection of polish types, and my pedicure still looks perfect over a week later. I don't have a particular person I see--I usually end up with whoever is available--and they're always sweet, gentle, and great at what they do.

I had a very disappointing experience and will not be returning. My nails were done poorly, so I…read morewent back to have them fixed. Instead of helping me, the staff insisted I wait for the person who originally did my nails. That employee wasn't even there, yet they still had me sitting and waiting with no solution or communication. The lack of customer service and professionalism was frustrating. I expected them to correct the issue promptly, but they did not. I cannot recommend this salon based on my experience.

This new nail salon in Mount Washington is absolutely beautiful! Made an appointment for a…read morepedicure Saturday morning at 9 am and was greeted as soon as I walked in the door. 6 different types of pedicures to choose from, I went with the citrus jelly pedicure and it was fantastic. The selection of nail polish is insane. If there is a color out there, they have it. They offer many different nail services as well including manicures, gel full sets, and dip powder. Waxing services too. The salon is super clean and big. Plenty of parking and complimentary drinks! If you live in the area, I highly recommend!

I love Hannah she does amazing work! The salon is luxurious and glam. However, the wait times are…read moreridiculous. Even if you have an appt they are consistently leaving you waiting 20 min or more (and it's usually always more). I really feel like they don't respect people's time and they're just getting as many people through the door as they can..high volume salon with low quality customer service I just can't anymore.

I had an Appt.with Long as I do every month. It is always a very nice experience. Everyone knows me…read more& I know them. Been coming here for 20yrs.or so...It's nice knowing I don't have to say what I want, they just know how I like my nails & feet since I'm a diabetic, Long takes great care Will not go anywhere..

First time visit 7/21/26 and I am very pleased. Wasn't busy to them but I thought it was. I sat…read morein the waiting chair and immediately was seated. Staff very friendly and my tech was excellent but I can't pronounce his name. He was very thorough with a steady hand. I will be back!!!!!!!

Came in as a walk in and left feeling like king. This quality place made my previous pedi place…read moreseem like a dungeon. No old broken down chairs, out dated desks, and dingy walls. Instead upscale in every way from front to back. Top notch service from start to finish. Lan made my feet look brand new. It exceeded my experience for sure.

I asked for oval nails and got circular pointy nails. the design is cute but the artist seemed…read moreannoyed that I kept asking her to make them shorter or rounder so I gave up. The vibe was off and i am not happy with my nails at all. a waste of $85.

Very busy place but someone welcomes you when you come in. I did not have an appt so it was going…read moreto be about 20 minutes to wait. This was for a pedicure on a Sunday. The pedicure was great, everything was very clean and the tech took her time with me and did not rush. She used those heated stones on my feet and it felt wonderful. That was a first time for me. A very clean and welcoming business. I will return.

I was a Thursday evening walk in and was immediately greeted and seated. The lady doing my nails…read morespent a lot of time with me, and paid close attention to detail (especially when shaping). One of my nails wasn't the same length as the others so she suggested adding a tip. The nail salon was clean and organized. My total for dip was $45. If you want to add chrome it's an addition $15. The only negative I'll mention has to do with the color. While I love the color, I noticed there's some lighter spots throughout on my nails. They also offer a rewards card, after 5 visits you recieve $10 off.

I LOVE THIS SALON AND STAFF. I would not go anywhere else. MaryAnn, Jennifer, Lucy and Randy all…read moredo stellar work. They are so kind and patient. I've been going there for a couple years and have been so pleased each time. They are good people and work very hard to be available and great at what they do.

I enjoy going to the Fern Creek location. They are located near my home and are always friendly…read more They do exceptional work and are quite efficient. Thank you for your amazing customer service and wonderful work ethic. I'll see you soon!

Absolutely horrible....my gel polish is peeling from the inside out after 4days. I've never seen…read morethis happen before. The worst gel manicure I've ever gotten or seen DO NOT SPEND MONEY HERE!

i live 45 mins away so I called and asked if they do glow in the dark gel polish they said yes for…read moreme to go there and they don't on top of that my pedicure is horrible my feet looked better before I went in I will not come back nor do I recommend them $140 down the drain

Best hairdresser ever! Jenny gave me a great cut. Love her attitude too. I will be going back there…read moreagain.

Brandy and Kelli are worth traveling for! Brandy's gel manicures last longer than any I've ever…read moregotten. Kelli's waxing skills are A+! I followed both ladies to their new locale and wasn't sure what to expect but was totally blown away at the quality of the salon and spa. Seriously worth the drive (this coming from someone who rarely leaves a 10 mile radius from Frankfort Ave.!).

Just move to the area. Wanted to try a new nail salon for a pedicure. Came to this place because…read morethey had good reviews. However, my experience wasn't as great. The young lady who did my pedicure seem to be rushing and she didn't even get the dry skin on my heel, unfortunately, I even got cut ... and I got the deluxe pedicure plus gel. I'm all for giving new places chances but I think I'm one and done with this one. Updated with their response (see screenshot). This place is absolutely the worst. Would not recommend if they were giving away free pedicures. If I could give ZERO stars I would!

I had a new set of acrylic nails with a design, a very simple design that normally cost me $70.00…read moreelsewhere. Nails first charged me $120.00. In less than two weeks my nails began to lift at the very top of at least 5 nails. The managers father begin to repair the 5 nails. I then decided to go ahead and get a fill in so that it wouldn't look odd. He did the fill in but didn't smooth the nail. He filed around the sides of the nail but not the top. He then polished my nails. Knowing that they were lumpy and continued anyway. I asked him what he was charging me and he said $45.00. I told him that I wasn't going to pay him $45.00 that i would pay him half because of the work he did. He wanted to take the nails off. I didn't have time, I'd been there long enough, and i was not pleased. These shops want you to pay the prices of everything but want to do a half-ass job. They charged me for shaping my nails, isn't that part of the service. That was the shape of the tip to began with. He put me out and told me never to come back. Gladly, if you're not going to give me the service that I paid for in quality, than yes I will be more than happy to not visit your establishment ever again. But this review will let people know what kind of service to look forward to.

I looked them up on yelp today and gave it try due to their reviews!!…read more Kathy was amazing, she was very professional, personable and her tools were clean. I would definitely recommend Kathy. I got a mani and pedi "French style" they both looked outstanding!! I'll definitely be bad!!

Made my second appointment at 3 pm. two weeks in advance. Technician said at 3:10 that they were…read more"almost ready for me". A half hour after the appointment time they still weren't ready for me. Technician said, "Well, it's the weekend....." Place has dirty towels plugging holes where rain gets in. The whole experience was not good.