Great pedicure, relaxing environment. Gave great attention to detail and relaxing. I had the deluxe…read moremanicure with stone massage.

I was a Thursday evening walk in and was immediately greeted and seated. The lady doing my nails…read morespent a lot of time with me, and paid close attention to detail (especially when shaping). One of my nails wasn't the same length as the others so she suggested adding a tip. The nail salon was clean and organized. My total for dip was $45. If you want to add chrome it's an addition $15. The only negative I'll mention has to do with the color. While I love the color, I noticed there's some lighter spots throughout on my nails. They also offer a rewards card, after 5 visits you recieve $10 off.

I visit Dollface every 6 months or so after becoming too lazy to tweeze my eyebrows. I can always…read morecount on the warm neck wrap and sparking water. A wax is $34 which I do feel is steep, but these ladies know what they are doing! I saw Olivia today and my brows look amazing. Make sure and leave your house early, parking in Nulu is a bit of a task. I always look forward to treating myself here.

I just love Dollface and wish they would open a location in Lexington! The Louisville store is…read morestaffed by the absolute best team - outgoing and chatty but not invasive or annoying. They do a fabulous job and it is consistently one of the least painful wax experiences I have. Jess, the owner, is a true leader and mentor to her staff and her passion for her business is evident! Highly recommend Dollface and their line of products!

Friendly employees who go out of their way creating beautiful nails. They offer advice on new…read moreproducts and ideas

So I can't speak certain nail services but I can talk about the service. First time I went there…read morewith a friend, it went well and the pedicures were good. 2nd time, I brought my sister there and it was a first experience for her birthday. Prices are reasonable but I booked for 3:30 pm, originally was 4:30 pm but I had to change it since we had other plans which it didn't give me an option to cancel that until I got there in person. Anyways, the service I booked for my sister was a manicure and I'm pretty sure manicure had include the hand massages too. We got there on time for the 3:30 appointment, we waited a while. They had my sister sit down but she was waiting for a nail tech for a good amount of time but it's okay because its understandable and there's others who probably had an appointment too with certain nail techs since you can choose who you want. There were other clients with the same time as us but they got manicures too I think yet they got done quicker. I kept up with the time and finally my sister got a nail tech. I notice her still sitting for a while afterwards, I asked her if she got the manicure because even from my perspective, all they did was the cutical oil (which was way too much on her fingers) and painted them. No actual manicure was involved. They mumbled something to her and she told me she didn't know what the lady said because she muttered it or something so we originally thought that we leave the nails to dry and THEN the manicure, right? Because I asked her if she was done. No, usually nail salons they'd use the UV lights which they used on other clients but my sister? Why the heck did she get a small fan and it just didn't work halfway through and only for 2 minutes. We waited for 30 minutes or however long because it was almost 5 pm. We had to make changes to our plans because I had other things booked for her since its her birthday but they didn't tell us whether she was done or not. More than 15 minutes definitely and i asked her to see if she saw her nail tech anywhere 3 times and she said, "No, she's not even in the room." But I looked around and thought I saw the nail tech but I don't know. So I got a message to leave the experience which I did and it was 2 stars for her experience, not mine. I didn't wait long when it was my first time and it was quick too but also good. Then they begin to call and message me which I never really had anyone contact me for my reviews before especially sending camera footages. They told me that they did cuticle cleaning from 3:42 pm and finished at 4:05 pm but there was no CLEAR communication! The manicure is $27 and it was around $24 for us since they gave a birthday discount which I didn't know about but it was nice and kind, still no full manicure though. It was about near 4:40 pm that we were still waiting so I got up to pay and I did wait for a minute but I manage to pay and get out. First time we walked in, it didn't seem friendly anyway like it did for when I went there for the first time. The guy who did my pedicure and the lady who did my friends was amazing but the lady with my sister? No. Nobody even told us that we were done. I just made us get up and leave because everyone else is getting their services but not my sister for the full service and I saw nail techs on their phone waiting for more clients I'm assuming but nobody came and it felt awkward. I was thinking to come back but after that and the messages? No thanks. You also did not need to send me pictures of literal camera footages which I've NEVER seen a company and place do at all but you also did kind of admit you didn't give her a manicure and still charged for it, only done cutical cleaning. I don't even think the nail tech who helped us check in told her nail tech of what my sister was getting so I'm unsure about the communication there but the communication with us, sucked. The camera footages doesn't even capture my review, only her just fucking sitting there. P.S. they were friendly with other clients but for not with us.

I have been looking for a nail salon for a while now. I have tried several different locations but…read morenone of them really gave me the service I was looking for. I am kind of picky about my nails and I like them done without the cuticles being cut/pushed and ground down. I walked into First Lady Nails as a new customer earlier this week. The nail salon is decorated in such a classical-whimsical way that just made me feel so comfortable. Treated myself to the First Lady Pedicure which was done by Morgan. This was seriously the very BEST pedicure I have ever had in my life---Morgan took her time and was meticulous with each step of the manicure. Also had a fill-in with Jennie and she did an amazing job on my nails...She not only listened to my concerns about my cuticles but did exactly what I asked without question. Jennie finished my nails with the tiger eye polish we chose together, and I absolutely love the way my nails turned out. First Lady Nails has a new regular customer right here!

I love this place for Pedicures! I don't get my nails done so can't speak to that. They have an…read moreabundance of massage chairs, everything is always so clean and every nail tech I have had has been nice and attentive. Could not ask for a better experience. This is my go to saloon and I have recommended it to others that are now regulars! Love the Fruit Deluxe Pedicure with Fresh oranges! Smells and feels amazing.

Love mother daughter time getting our nails touched up before the derby festivities get started!read more

Attention to detail is REALLY lacking. I would gladly pay more for quality service. I've used…read morethis salon off and on for several years, but it's really not the same as it used to be. I'm sad about that. I won't be back. Several "burs" on nails after shaping. The brush applicator on top coat needed to be replaced. Would have asked for refund, but I do not have time today. 20 minutes under dryer and this is result--and "No" I did not bump, or brush up against anything. Left hand looks much the same.

Awesome, clean, wonderful techs. Also, hair cutting, eye brow tattooing. Pedicure supurb.read more

Since moving to Louisville a few years ago, I've been to over 10 nail businesses. This is the best…read moreby far! Some adjectives I can think of are : Courteous, Health conscious, Respectful, Funny. lol. And my nails are great!

I truly love this place. They don't use acrylic chemicals so it always smells nice and it's…read moreexceptionally clean. They use new brand new clippers, nail trimmers & everything right out of the plastic bag. It feels so good to know it's clean & new every time. That's probably one of my favorite things about this place. They take great care of me every time. I always feel welcomed & the staff is always friendly & welcoming. They're going through the process of a new owner so things are being remodeled, updated & a few services added. But overall it's the exact same & I couldn't recommend this place enough

Super clean, & all the techs do a wonderful job. I love getting the Dazzle Dry mani/pedi here... if…read moreI put a clear coat over it on day 3, it seriously lasts 2 weeks without hardly any flaws, yet it comes off with regular polish remover & doesn't damage my nails like gel or dip do.

Had a great pedicure today - and I needed it! Love this neighborhood nail shop. Reasonable prices…read morefor a mani/pedi (cash preferred), friendly staff, and there were zero remarks about the awful state of my feet. Great color selection as well!

Very helpful and accommodating staff! I had a gel pedicure appointment and was in and out within an…read morehour! Which is perfect if you ask me! Fair prices and it's one of the few nail salons open at 10am on a Sunday! It's not the "fanciest" place in the world but it was a fabulous experience! Added Bonus: Taylor Swift was playing during most of my session!