The staff is always so helpful! I purchased a Janome multi needle embroidery machine. Though it is…read morenot convenient to drive to the location of the store, they are always willing to help! The Janome was a much better value for a multi needle than other machines I had looked at. I pretty satisfied with my machine and its performance!

After carrying my Janome in to be cleaned and checked out, I ask about bringing in an old singer…read moremachine. At the time I was told absolutely, she was also trying to sell me a new machine though. Today I carried in the old Singer and felt like I was attacked, because "this is a janome store". Said if it needs parts you have to come up with them. Isn't that what a repair guy does? Had they told me the previous time, no our service guy doesn't work on Singers or if you need something replaced you have to order it ahead of time, I wouldn't have driven over there(There were singers waiting to be picked up the day I dropped off my other machine). But luckily I found someone certified to work on all machines and very knowledgeable. What a shame. It's a nice store with a good selection of fabrics. Unfortunately, I guess I walked in at the wrong time on a bad day.

This company does not stand behind their work. I took 22 cups for engraving and 3 of them were…read moredamaged. They didn't inform me. I found out when I got home and started unboxing them. I reached out by text to the number I had been corresponding with to see if they could fix the cups or refund for the 3 that were damaged with no response. I paid with Venmo so I requested $45 be paid back to me and that request was denied by Becca Oldham. (I'm assuming she is the owner) Multiple attempts to contact them have gone unanswered. It's really unfortunate that people don't honor their work. I don't think I'm being unreasonable ...it's not like I'm asking for a full refund. Would not recommend anyone spend their hard earned money with Basin Laser.

This place is awesome. Its small, family owned and operated business right in the middle of…read moreMidland. They can ship orders anywhere and have the ability to have your order ready the next day. DEFINITELY recommend these guys. All my cups have been engraved by them. And everyone in my fam gets them for Christmas or birthdays!

During my recent business trip, my team relied on a local print and delivery service, and they…read moreabsolutely exceeded expectations. From last‑minute printing needs to same‑day delivery runs, they handled everything with speed, accuracy, and a level of professionalism that made our workdays infinitely smoother. They even took care of secure shredding, which was a huge relief given the sensitive materials we were handling. It's rare to find a team that's this responsive, reliable, and genuinely committed to great service. They were a true lifesaver throughout the trip, and I wouldn't hesitate to use them again. Special shout‑out to Vann--thank you!

My daughter needed a large mounted welcome sign for her baby shower in Big Spring and she gave them…read morelittle notice. When we drove to pick it up, she called Reynolds Brothers and said our ETA would be a few minutes after their 5:00 closing on a Friday afternoon. No problem, she was assured they'd stay late so we could pick up the job. Sure enough, she walked out at 5:10 pm with a beautiful, perfect sign! I'm very impressed with their friendliness and professionalism. Many thanks for helping out my daughter!

Tried to buy a vape that no linger sells geek bars anymore but they still gave me a special one…read morefrom their special collection

Traded some silver and gold- best prices in the basin. Izzy is professional, his staff are…read morecourteous creating an overall wonderful experience.

His staff lied about the quote, lied about calling me, and lied about when the ring would be ready…read more When I thought they were calling to say the ring would be ready, they were calling to say that it would cost $1K+ when I was quoted just over $500 for the sizing/soldering plus $50-$100 for the head. If his staff had been honest about the quote to begin with, it would have been different. But everything was last minute and when we would call, it was a different story with Nicole, who acts like every single day is her very first day to work any job ever. When I said I hadn't received a call, another girl called me to say Nicole wrote down a note that she had called me. Okay - then where was my missed call? Where was my voicemail? They had my husband's number too. There was also no other reason for her to call me other than to dispute me saying I didn't get a call and she kept arguing round and round about it. I finally asked her straight up if the point of her call was the call me a liar. She said that she was just calling to say that Isy would call me later, which is what she had just heard the other girl tell me not 10 minutes earlier. Isy then called me and was talking in circles too about how they never order expensive pieces like the magical new $600 part where I was verbally quoted $50-$100 without calling the customer first. But then he would say stuff like of course the part was this expensive and we should have just known? We aren't in the jewelry business which is why we were trusting him and the quote given by his staff. Then he told me that he decided to go ahead and just order the expensive piece without our approval despite his own policy of needing approval first when he had both my number and my husband's. At this point, I was just disgusted and said to stop everything and we would just pick up the ring and have all the work done elsewhere because I didn't trust Isy to stand by the new last minute quote. I spoke to my husband immediately and he called Isy within 15 minutes and said that he would pay the exorbitant new quote because he was sick of the rings not being done if Isy would just get them done and not bother me but deal with him after how I was treated. Nope - Isy claimed that the rings had magically been "undone" and could no longer be completed. By the way, this was all for sizing up a solitaire platinum ring (4 to 5.25) and setting a diamond in it, sizing slightly down a platinum ring (6 to 5.25) and soldering them together. This was not a giant job. All we asked for was an accurate quote and honest customer service.

Amazing people. They were able to sense my root problem just by talking with me. Great products,…read moregreat service, love the atmosphere.

I have purchased coins, jewelry and had items repaired at the vault. The service is 1st rate. 2…read morerepairs were done at no cost. The selection of jewelry and coins is incredible. If you dont see want you want, just ask, because he will bring items from the back. I love this place and go by often!

They have always greeted me and have excellent service with one person giving me their undivided…read moreattention while helping me with my selection. The price is always competitive. They have walked me through different setups and flavors so that I can fully feel confident with what I have purchased. The guys are brilliant, they remember me when I come in to the store and 9/10 they remember every customer that comes in while I am there. It is a relaxing shop to be in yet clean and very fun to shop in. I recommend them highly!

In a town with limited shopping options, this store is a real find. Its filled with hand-painted…read moreMexican and Navaho pottery, carved wood furniture, stamped tin mirrors and lots more. I bought several Christmas gifts here last year and returned today to buy several hand painted Mexican planters. I love the variety of planter patterns and sizes the store offers. They also have tons of dishes. The store owner, Delia, is delightful and worked hard to answer all my questions and help me find the perfect pieces. She even let me go into her storage area to look at items that weren't on display. I love this store and will most definitely be back!