Kirstein is amazing. She's very good at what's she doing. She helped me transformed my shop. Highly…read morerecommended!!

I came in to place an order and I got my items in a timely manner. Definitely recommend this place…read morefor your design needs!

Always a great experience. Staff friendly and knowledgeable. Good selection of products.read more

So, I don't care to go here much, but I had to, I wasn't looking forward to the typical abuse you…read morereceive from employees as you shop there, but today was different, I had to go. So I found the section I was looking for and stopped a young lady to ask for either someone to move the totes, obviously just unloaded from a truck, or if I could get a pallet jack so I could do it. She did not reply with the usual, " not my department, I'll call someone", no, she laughed and said she wouldn't let me do that, I was a customer, so I found what I wanted, she offered further assistance and she was so helpful when her coworker walked up I told him how she helped me find my balls and how happy I was. Dynasty, is the definition of what customer service should be. She found my balls, offered more help, when I saw her again later, she smiled huge and asked if I was still okay or if she could help me further. How cool is that? Totally unexpected from an Academy employee. Thank you Dynasty! Keep up the great work!!!

Store looks like a second hand store. Displays are unattended. Most items dont even have price…read moretags. Only reason to be there is if you need something specific, made sure they had it online and called to verify, and know the price. Very disappointing. No reason to shop for anything I ntrresting.

We have done business with Unifirst for 5+ years, and it has been a constant fight with incorrect…read morebilling, Unifirst losing shirts or pants, and getting the correct credits given at the time of billing. I constantly am hounding them to take people off of our billing that have been GONE for months, but we are still getting billed for them. We stayed when our contract came up for renewal the first time, because our rep at the time was fantastic and always was on top of things that needed to be taken care of. Unfortunately, after renewing, we have had several other reps and the service is less than desired. Today, as an example, several things were marked for credit by the rep, but only a portion of it was applied to the total. When I talked to him about it, he said it was too late to fix it and would add the credit to the next bill. OK, but the problem is, this is an ongoing issue and I have already been told this before. I audited our account for all of 2023 to current (I did not have the time or energy to go back further) and found over $3000 in credits that are due to us. I have even sent this into their billing department and higher ups. Their answer was that the rep has to take care of it. His answer, I can't credit past bills. I am so tired of having to double check their work and keep spreadsheets of all the discrepancies on every bill, with no results. This is like being tied to the Mafia, because in order to get out of the remaining time on the contract, we would have to pay 10's of thousands. When our contract is up, we will not renew this time.