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    Padilla Tile & Construction

    5.0 (7 reviews)
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    Response time

    1 day

    Response rate

    100%

    Services - Padilla Tile & Construction

    Grout sealing

    Grouting

    Tile installation or replacement

    1 More Service

    Tile repair

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    Santa Barbara Tile, Marble & Stone Care - Brick Refinishing Process

    Santa Barbara Tile, Marble & Stone Care

    (12 reviews)

    I have never written a negative review before, and perhaps in the past if a job wasn't delivered as…read morebest as it could be, I always thought better to then just add insult to injury by writing a negative review, and work out a solution with the business... However, in this case I'm doing it to save someone from making the wrong choice, when there's always other reputable businesses to choose from. So, Run. I'm serious: RUN, don't walk, AWAY from this company. I had not only one, but two separate visits from the owner of this company, Greg Alexander, and then received a very detailed estimate for the work to be done on my Limestone Flooring. Flooring, I will add, that I have regularly maintained for years. So, i'm more than familiar with the process in maintaining it. Although I wasn't thrilled to have the work done over my July 4th weekend, I accepted his fair offer; the promise of a job well done; attention to detail; his "previously positive" Yelp reviews --And that it would be completed in one day. (Because in the past, it has always been a 2 day job --At least a second day to return to seal the stone.) I trusted him. I trusted his word. I trusted he would do the work outlined in an agreed upon bid?!? --I WAS WRONG! July 3rd started with me personally, @7am) removing all the furniture on the flooring, and then waiting for the crew to arrive --They didn't show 'till 10:30am. I even joked that it was going to be a lot of work, or a long day to get it all done in one day; starting at this time. Regardless, the team started masking the recently installed new base boards, and begun to prep the job. I kindly pointed out, as Greg had asked me to do, the different areas that needed attention: A loose tile, missing grout, some etching, and a few holes that were to be filled, etc... (ALL of which was in the bid, and actuality on the document they brought to the job.) They then mentioned to me that all the new baseboards would need to be masked off for protection, and that there were a lot of corners that would need to be done by hand. Again, okay, and yes, that's how it has always been done in the past. --And, again, this wasn't a surprise, and was also discussed with Greg. I began to get the feeling that the guys we're thinking, as I was too, that they might not get this all done in one day... The next thing I know, they are on the phone with Greg and someone else; saying how they were concerned that in order to get the job done "correctly" they would need more time, or that they could split the job, or that Greg could come back the next day (Which is July 4th by the way) and finish, or some other strange scenario. And then I'm suddenly on some surreal conference call with Greg and his "Manager," and it's weirdly being turned back on me, as if I was expecting something that wasn't agreed upon. -Which was utter nonsense, and I called them out on that several times --That's when I could even get a word in on this "impromptu conference call" taking place at my house to discuss a job that had already been estimated not only once, but twice, and had a detailed bid... --Wasting time, frustrating me, not getting the job started, and getting me quite upset. --So unprofessional, it's beyond! What were they trying to do, I wondered? Is this some type of "bait & switch" tactic? It felt like they were literally trying to get me upset, because they wanted to get out of the job --And it quickly became obvious that there was more than just a miscommunication between Greg and his workers, and what needed to be done to make this right. --Which they weren't even trying to do. They could care less that they messed up my holiday weekend, we're being entirely unprofessional, or even trying to find a way to make this "right." (Whatever that was...) Because, again, there was nothing to "make right"?!?!? Just do the job that was discussed, and literally itemized in the bid, in your hand! --And as I said too many times to deaf ears: "Do the work detailed in the bid, and we're good to go..." Nothing more, nothing less... They didn't care. They really didn't care, or took any profession responsibility. They wanted to find a way to walk away, and walk away they did; leaving me with an uncompleted job over a scheduled holiday weekend. I still can't figure out if this was a way to get me to pay more money, or the guys didn't have the time, or just how they operate --But I can tell you it was beyond disrespectful, completely unprofessional, and I would seriously advise you to contact any number of local & reputable floor companies before considering this company. It appeared they had many "previous" good yelp reviews, but apparently many years ago. --Don't be fooled. Here's one from today! Trust me! Lesson Learned -RUN AWAY!

    Excellent selection of tile. The selection is very unique and not available at other tile places.read more

    New Life Bath & Kitchen - Beautiful new cabinet doors and drawers with self close What a face lift!

    New Life Bath & Kitchen

    (32 reviews)

    Came here to get a quote on countertops. I went to there location to look at there showroom but now…read moreit's an office space. The ladies running the countertops and painting departments were really nice and got me scheduled for paint and countertops. I ended up hiring a painter before our painting appointment came. Countertop person came over to measure and he informed me that there would be a fee of $150 to get a quote. It was an automatic turn off. No other companies do this. It should have been mentioned before we even booked the appointment. He gave me a ballpark number that was at least 7k to 10k over the company I intend to use. Appointment was a waste of time. Don't recommend you fall for the same thing I did. Look elsewhere

    We have lived in this house for 44 years and this was our second kitchen remodel, plus additional…read moreupdate and house painting. Paul coordinated our initial project and was exceptional in his customer service and professionalism. He worked very hard to understand what we wanted and detail everything out, including enlarging our kitchen and reconfiguring our existing skylight. Karlie worked along with my own decorator and patiently helped through the process of choosing cabinets, fine-tuning the layout and interiors, and coordinating services. David L was our lead construction man and he was exceptional in his work ethic and attention to detail. David (and David his helper) went above and beyond to help figure out the details of making our skylight work, designing and building a custom spice cabinet for the back of our pantry door that was better than anything online, patiently hand-setting our tile backsplash into a unique pattern, and taking care of every little thing that popped up along the way, including reworking a drawer to make it larger. They arrived early, worked a full day, and got a lot done each day. Communication was excellent and we were never "stood up" as is so common with contractors, we always knew when they were going to be there. Juan in painting made sure that he took care of everything we needed and checked in with us often. After having stumbled through our prior kitchen remodel, it was such a relief to have someone else coordinating subcontractors and it is clear that they have good working relationships with everyone as we never had to wait very long for a subcontractor to come in. It is clear that they take customer service very seriously. Great job!

    Solid Rock - marble, quartzite, granite, quartz, travertine, limestone in stock

    Solid Rock

    (19 reviews)

    We had a fireplace surround slab separating from the wall that was installed by Solid Rock. For…read moremany months I called the store, texted and called the owner and finally went by the store to see if they would come out and remedy the situation. The person answering the phone said she would make sure Daniel called me back but never did. I told them I wasn't expecting a freebie but they still wouldn't get back to me. My builder finally found someone who immediately came out, fixed it and told me it was installed incorrectly and was nearly to the point of falling down on its own. I used Ventura Stone for another house we own and was very pleased with the service and they were 1/3 the price.

    my new granite countertops are gorgeous, but this company was very difficult and unprofessional to…read moredeal with, plus they did not complete the job, and now they aren't responding to my email, calls or text. They never once showed up when they said they would, sometimes hours late and sometimes days without notification. made nu attempts to reach them regarding scheduling and the lack of communication but no luck there. The latest is that the holes they cut for the electrical outlets are too small. I'm quite certain that there will be no response to my pleas about this issue so now I have to hire a costly electrician who may or may not have a solution for me. The whole fiasco was annoying and extremely frustrating and I would never recommend this business to anyone.

    Ranch Hands Construction - Remodel

    Ranch Hands Construction

    (33 reviews)

    Reliable and Honest We are very satisfied with Ranch Hands…read moreConstruction quality of work. They began by repairing termite rot and damage to our 1909 craftsman home in Santa Barbara. The deck fascia, supporting beams and headers, all needed to be repaired or replaced. After several bids from various general contractors, Jean-Claude with RHC gave the most thorough and comprehensive bid. He took the time to explain and break down the process of each scope of work. The 5 scopes of work were then priced separately allowing us to decide according to our budget and needs. Although not the cheapest bid, it was worth getting the job done right. The Ranch Hands Construction crew were competent, prompt, hard working and respectful. Obviously RHC take pride in their work, going the extra mile and paying attention to details. It was refreshing to see camaraderie and teamwork amongst their coworkers. After their initial work, we hired Ranch Hands to reroof a backyard cottage, and rebuild the railings on our front deck. Again, we were very impressed with RHC work. The jobs were all within the original estimate, and the work was completed in a timely manner. We would definitely recommend RCH for most any construction job. It's difficult to find honesty, reliability and quality work. Thank you for the help.

    Led me on for weeks after contacting me on yelp regarding my repair. Still have not confirmed…read moreappointment and I have to look elsewhere to get help

    Padilla Tile & Construction - tiling - Updated May 2026

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