Beautiful Baths just finished a complete bathroom renovation for us. We are very pleased and happy…read morewith our new bathroom. The lead installer, Terry, was the best . No questions went unanswered. Always took the time to explain things, and what was on the agenda for the next day. He had suggestions for several things that we had not considered. He even helped us pick a paint color for the walls, as I couldn't decide, lol. Terry was very friendly and personable. From our first phone call, to the meeting with Andrew, to the finished product, the whole process went as planned and on time. We highly recommend this Company and wouldn't hesitate to use them again and refer friends to them.

Both my wife and I are very pleased with the finished product done by Beautiful baths. The…read moreinstaller Darcy was fantastic and kept us appraised when and if any questions needing answers to any potential hiccups. They were very professional, extremely clean, polite, courteous and friendly. I can't say any more from the excellent service provided by Chris and his team. The finished product was comparable to night and day. The job did go over the original estimate of 2 days a little, but quite understandable, as there was a couple of hidden issues behind the walls that surprised us and them, and I did ask for a couple of extra's do be completed if there was time...i.e. crown moulding. The whole finished product was completed with just a 1/2 day extra, and we did not have any problem with that. Darcy, our installer kept us appraised of all stages of the job, so there were no surprises. As for the extra jobs requested, they were all completed to my satisfaction. We were very happy that they were able to complete that part of the reno. As for the cost, the whole price came out as per original estimate, except for the addition of my extra's request. It is interesting to note that my cost estimate from Beautiful baths came out ahead of another competitor, who was only going to provided a new bath tub and shower. Thanks again, Gary & Kim O'Donnell Cole Harbour NS

We couldn't be more disappointed with our kitchen from MCK. The quality has been absolutely…read morehorrible. I am fixing and adjusting the drawers and slideouts monthly, with some having become completely unusable. I have had MCK in to repair but then a few days or week later, broken again. We have been what I would consider light users of our kitchen and take good care of it. The wood scuffs very easily and where we got a cream colored finish, it is looking very dumpy very quickly. I would never recommend MCK based solely on the very poor quality product they deliver.

I cannot in good faith recommend this company.....our kitchen reno has been one mistake after…read moreanother....cupboard doors were awful and full of flaws from the painting process. They've been replace 3 times, yes you read that right 3 times and there are still 4 doors that STILL need to be replaced. The first time they replaced our doors 2 of them were not even the same finish, the third time 3 doors had 'soft' paint that felt like rubber and marked easily as well as full of picks and small pin holes in the paint. When our quartz countertop was installed it had 2 noticeable chips. The chips were fixed to our satisfaction but we are extremely disappointed with the terrible quality of our cupboard doors.....4th time is the charm??? We hope so.

Different prices on the same items from store to store in the same areas. Change stores and shop…read morefor the same item, Antigonish and New Glasgow are up to 20% more expensive on some items then Port Hawkesbury, Sydney or Halifax. I mentioned this and they price matched Kent in Halifax, but come on, the gouging was so surprising.

So I was here a few days ago getting some paint for my shed. And the girl working in the paint…read moredepartment told me that I need to go to the customer service desk to pay. SO I say ok no problem. I walk ALLLLLL the way to the desk just to be told "you can't pay here this is returns only" I was so pissed so I said yeah whatever just let me pay. The young female who was holding a PINK PHONE pissed me off so bad. Never will I be back. And how am I supposed to pay at the cash when you have no one working there. F@#$ THAT!!!!!!!

We recently had a quartz countertop installed at our home in the Beaver Bank area and were very…read morehappy with how everything came together. The entire process was handled through text messages and pictures, which made things simple and convenient right from the beginning. Robert gave us a reasonable and affordable price for the countertop installation, and once the details were confirmed, everything moved ahead as discussed. The quartz countertop fit perfectly when it was installed, and you could tell care was taken to make sure everything lined up properly. The plumber returned the following day to complete the plumbing hookup, and the whole project turned out exactly the way we hoped. It was nice having everything handled efficiently from start to finish, and we're really happy with how the new quartz countertop looks in the bathroom.

Robert Stack from Kitchen Refacers installed a small custom cabinet behind our kitchen island to…read moreincrease storage. Robert was able to utilize existing cabinet doors and came up with a very functional cabinet, which we love! We appreciate the workmanship. We are now reviewing options to replace our existing cupboard hinges with soft closing. Highly recommend his work. Heather W, Bedford, Nova Scotia

Wonderful store with just about everything your kitchen or bathroom could want. I love shopping…read morethere for weddings. They are very helpful in finding what you might be looking for too. Thanks girls Jacqueline

From the owner: Ab Fab is the Valley's Bed, Bath & Kitchen go-to store, specializing in fun and functional, quality…read moreand quirky, with exceptional customer service. Special orders taken for items not stocked and we sharpen knives too!

If ever there was a business that had a sign that read "Buyer Beware' this is the business. My…read morewife asked me to shop for a gift for some friends. I chose an item, checked out, and proceeded to take it home. Well, as luck would have it my wife felt it was not what we should give, so I went back to Thornbloom and requested a refund. This was all of two hours after my initial purchase. At this point the clerk a said that the item was 'seasonal' and could not be returned. She then pushed aside a box that half covered an 8X10 sign taped to the counter that indicated that no returns of 'seasonal' merchandise would be considered. I had not been informed verbally of this policy when I checked out, nor did the receipt I was given state that the sale was Final. The half covered sign constituted notice, and I had not seen it when checking out earlier that day. So clearly Thornblooms had covered themselves legally, but they obviously failed Business Ethics 101. Now, many stores have this policy at this time of the year, but they display it clearly and usually mark the receipts as a Final Sale - not Thornblooms. I guess they feel they are above such common courtesy. I will donate the item to the Mission Mart at Bayers Lake and hopefully they will get a few bucks for it and that will go to a good cause - Souls Harbour. As for me, I will avoid this business as I would avoid the plague. I prefer to deal with people who actually run their business in an ethical manner.

I have never written an online review but the service I received at this store was so terrible, I…read morehad to write something. I ordered an item online for a holiday gift at the price posted online of $215. My order was processed and I received a confirmation email. When I called them just a few minutes later to find out some details about the item, I was told by the sales agent (Martha) that the item I was calling about was in fact definitely in stock, but not at the $215 price tag. Instead it was actually $515 (!!!). A few minutes after my call the item mysteriously disappeared from their website and I was told that they don't see that item at that price. At the request of Martha, I provided screen captures of my confirmed order, detailing the item that was bought, and the price at which it was purchased. At that point I was told to call the owner Debbie. Not only did Debbie refuse to honour the price at which I was able to place my order, she was completely rude and unapologetic, and kept saying repeatedly and alternately that: 1. "We don't have the item in the colour you ordered it in" 2. "We don't have that item in the store at that price" 3. "We are not obliged to honour prices on our website"!!!! This, despite the fact that the original person I spoke with had the item in her hand. I'm not sure how they've stayed in business as long as they have. If they had made even a tiny effort to keep me as a customer or extend any courtesy, I would have understood that mistakes happen. However, given that they would not own up to their mistake, confess that this was entirely their fault and gave me terrible excuses to avoid honouring the price that was on their website, has left me with a very bad experience.

Great store amazing prices! Always have what I need! The staff are always so friendly and helpfulread more

I don't fully understand the relationship between Stokes and Think Kitchen. We used to have Stokes…read morestores, then we had these Think Kitchens that carry Stokes brand (and TK brand). I'm confused. Either way, it's a kitchen store with lots of kitcheny things. I wish they had more space as their store is crammed with stuff. All it takes is like three customers and it can be difficult to move around without worrying about knocking glassware off the shelves. They do have good variety of items, from basic dinnerware sets to more specialized fresh herb savers. Prices are reasonable. Staff are okay. We learned on our last visit that this store doesn't have bags large enough for salad spinners. After watching the clerk struggle in vain to get our purchase in the one size bag she had, we told her we didn't need one anyway (to her relief). This is not my go-to for kitchenware; I usually end up at Home Outfitters where there is more selection and more space to move around. However, I think Think Kitchen is just fine.

I am writing to share a frustrating experience I had with the customer service at your Halifax…read moreBayers Lake location, which has left me feeling disregarded and disheartened. In late July, I purchased a 16 cu. ft. Vissani deep freeze from the Bayers Lake store. Unfortunately, by mid-October, the freezer stopped working, and I lost all of its contents. I tried various solutions but couldn't get it working, so I sought warranty assistance. However, I couldn't find my receipt, which I needed for the repair. Initially, I contacted customer care via telephone, and the representative assured me that my receipt could be retrieved at the Bayers Lake store. On October 28, I went to the store, providing a three-day purchase window, the exact sales amount, and the model information, hoping they could locate the purchase. I was informed, however, that since it was a cash purchase, no record could be found, and no one offered assistance in locating it, despite the details I provided. I requested to speak with Assistant Manager Lyt Adams, who offered a full refund if I returned the freezer, though all I wanted was a working freezer. Initially, all I was looking for was my receipt so I could go through the warranty process and have my freezer repaired or replaced. However, I accepted this solution and was given paperwork to return within the week with the freezer. On October 30, I returned to the store with the freezer and paperwork, only to be told by a different associate that I could not receive a cash refund, only store credit. The associate's attitude made me feel as though I was doing something wrong, and it was made clear that store credit was my only option. Reluctantly, I accepted the store credit. On November 7, I found my original receipt and returned to the store, expecting that I could now receive a refund instead of store credit. I spoke again with Assistant Manager Lyt Adams, who said he would escalate the matter to Store Manager Ashley White and assured me that I would hear back from her. The next day, however, I received no call from Ms. White. Instead, Mr. Adams called me later that evening to inform me that there was nothing they could do, and the first thing he pointed out was that I was now past the 90-day return period. However, when I initially visited the store and spoke with Mr. Adams, I was within the 90-day period, so this feels especially frustrating. Throughout this process, all I wanted was a working freezer. I would be more than willing to purchase a replacement freezer from Home Depot, but there are no comparable models available in size, price, or immediate availability. I am disappointed that no one assisted me in locating the receipt initially, nor did anyone attempt to find an alternative solution to the product failure. Instead, I was left with store credit and no suitable replacement options in stock. This experience has left me questioning Home Depot's commitment to customer satisfaction. I hope this feedback will be taken seriously to improve service for future customers.

Home Depot is a great place to go if you're looking for a particular item that is in their flyer,…read moreother than that, I find it rather expensive! I went into this particular location last week because I was looking for taps for my kitchen sink. I found the staff to be rude and not helpful. I didn't really know what I was looking for and nobody asked me if I needed help. I found the kitchen tap isle, but walked out without purchasing anything. Before I went to Home Depot, I went to Rona for an idea on the prices. After glancing at the selection and prices at Home Depot, I decided to go back to Rona!