I went in to have a man's dress shirt laundered and folded for travel. I was assured on the phone…read moreand when I went in that it was no problem. I picked up a lumpy unstarched shirt in a full dry cleaner bag, not a shirt bag. it wasn't folded evenly, it is totally unwearable, especially not for business travel. When I complained, the response was 'drive safe'. never again.

Excellent and prompt work, and friendly customer service. Other reviewers have noted that they…read morearen't the cheapest cleaners in town, but I think a cleaner who takes good care of my clothes and treats me like a valued customer is worth it.

Excellent service. We live east of The Villages but came here based on the Yelp reviews. I wasn't…read moredisappointed

I originally left a 5 star review here years ago because the quality of the work was solid and…read moreeverything was handled in house. That is exactly why this update is so disappointing. My recent experiences have been the complete opposite of what I once respected about this business. After returning back to Florida, permanently this time .... with a bag full of dresses that needed to be dry cleaned I was required to prepay due to an incident from over five years ago when I unintentionally forgot to pick up clothing before my return back to CA. . I understand policies around unclaimed items and take responsibility for that. What I do not accept is the way this was handled. From that point forward, the treatment I received was consistently cold, dismissive, and unprofessional. I brought my clothes in multiple times after that, and every single visit carried the same unmistakable sense that I was not welcome. There was no effort to reset the relationship, no basic courtesy, and no professionalism in how a returning customer was treated. This was not a one time interaction. It was repeated behavior over multiple visits. People do forget items at cleaners. It happens. Most businesses address it, set their policy, and move on. Here, it felt punitive and personal, which is not how a professional business should operate. I paid in advance as required, complied with their (NEW) policy that they set JUST for me... , and returned in good faith more than once. The response and demeanor I received each time was the same level of cold and unwelcoming treatment. That is not acceptable in any service environment, and it is THUS the reason I will not return.

Called to see if they could get my husband's blazer pressed two days before we needed it. They said…read moreyes, so I dropped it off and it was ready and perfectly pressed on time! I will take other stuff to them in the future. It was a very busy spot!

This place is absolutely amazing I had a week to get my prom dress cleaned because I wore it for…read moresenior pictures and got the bottom dirty and they did it no problem on a late notice and were very sweet, they were able to get all the stains out and the entire dress cleaned All in time for my senior prom, they truly are amazing!!!

The machines never work properly and when you tell the attendant they refuse to refund your money…read more I asked to speak to a manager she said he's in Mexico. worst customer service and atmosphere in Ocala. Spin city from here on out!

Has been my laundromat for years.. I like that it's clean and open…read more.. The employees are ALWAYS cleaning... NEVER sitting around... A little higher priced, but worth it.

My husband had pants cut and hemmed. Excellent job. Had dress shirts dry cleaned and the company…read morewas fast and reliable. Will definitely go back. Thank you.

I'm so glad this shop is there. I don't sew, but sometimes I need a tailor. They recently hemmed…read moreup a pair of pants for me and did a remarkable job. It's not cheap, but once again, I don't sew! It is worth the price!

So far so good. We haven't picked up our garments yet but they were very professionalread more

Kat was so helpful! She was polite and respectful. I had to leave my comforter as I had gotten a…read morecall to return home to let a worker in the home, Kat offered to get the comforter from the washer to the dryer for me. She gave recommendation of things to do in the area and we had a very pleasant conversation.

We were traveling through the area and stopped to do some laundry. Unfortunately, there weren't…read moremany choices in The Villages area so we checked out the Wildwood "Rock & Wash" location first. We honestly weren't impressed with the facilities in Wildwood so we decided to drive another 20 minutes east to check out the Spanish Springs location. Best decision we made and they had a friendly and helpful employee which made a difference. This Bucharest Blvd. location has options to pay which "Wildwood" did not. (Coins OR credit card). Wash starts at $3.00 and dryers take about $1.25. Heavy items take about 35 mins. See pictures for fees on larger machines. YES... we recommend and would return!

A little late for spring cleaning but it was time to do small rugs, dog beds, pillows, etc. new to…read morethe area, we looked for a place nearby with decent reviews. The first thing I noticed was the cleanliness of the shop. That was a wonderful surprise! The usual lint, dust, and debris was missing. Stephanie, the attendant, was fabulous! She walked me through the controls and made recommendations on size of machine. It made a less desirable chore much better. All in all, it wasn't bad at all. I'll be less likely to avoid special laundry projects in the future.

One day I was there and the lady was really nice. The next time I was there she wasn't helpful at…read moreall and kept talking about her diet.