Excellent service. We live east of The Villages but came here based on the Yelp reviews. I wasn't…read moredisappointed

I originally left a 5 star review here years ago because the quality of the work was solid and…read moreeverything was handled in house. That is exactly why this update is so disappointing. My recent experiences have been the complete opposite of what I once respected about this business. After returning back to Florida, permanently this time .... with a bag full of dresses that needed to be dry cleaned I was required to prepay due to an incident from over five years ago when I unintentionally forgot to pick up clothing before my return back to CA. . I understand policies around unclaimed items and take responsibility for that. What I do not accept is the way this was handled. From that point forward, the treatment I received was consistently cold, dismissive, and unprofessional. I brought my clothes in multiple times after that, and every single visit carried the same unmistakable sense that I was not welcome. There was no effort to reset the relationship, no basic courtesy, and no professionalism in how a returning customer was treated. This was not a one time interaction. It was repeated behavior over multiple visits. People do forget items at cleaners. It happens. Most businesses address it, set their policy, and move on. Here, it felt punitive and personal, which is not how a professional business should operate. I paid in advance as required, complied with their (NEW) policy that they set JUST for me... , and returned in good faith more than once. The response and demeanor I received each time was the same level of cold and unwelcoming treatment. That is not acceptable in any service environment, and it is THUS the reason I will not return.

I went in to have a man's dress shirt laundered and folded for travel. I was assured on the phone…read moreand when I went in that it was no problem. I picked up a lumpy unstarched shirt in a full dry cleaner bag, not a shirt bag. it wasn't folded evenly, it is totally unwearable, especially not for business travel. When I complained, the response was 'drive safe'. never again.

Excellent and prompt work, and friendly customer service. Other reviewers have noted that they…read morearen't the cheapest cleaners in town, but I think a cleaner who takes good care of my clothes and treats me like a valued customer is worth it.

This place was so clean and the lady that was there today was so kind . Love that you don't have to…read morebring cash and the dryers work so well for my comforters

Very clean and well maintained. The equipment was very good and clean. Prices were good. Will…read moredefinitely return.

The dry cleaning and pressing of your clothes is always perfect and it's always on time there…read moreTaylor services are amazing. There's nothing Mr. Lee can't do highly recommend.

Always ready, looks good- very dependable! Highly recommend!…read more Friendly prices good!

My husband had pants cut and hemmed. Excellent job. Had dress shirts dry cleaned and the company…read morewas fast and reliable. Will definitely go back. Thank you.

Kat was so helpful! She was polite and respectful. I had to leave my comforter as I had gotten a…read morecall to return home to let a worker in the home, Kat offered to get the comforter from the washer to the dryer for me. She gave recommendation of things to do in the area and we had a very pleasant conversation.

We were traveling through the area and stopped to do some laundry. Unfortunately, there weren't…read moremany choices in The Villages area so we checked out the Wildwood "Rock & Wash" location first. We honestly weren't impressed with the facilities in Wildwood so we decided to drive another 20 minutes east to check out the Spanish Springs location. Best decision we made and they had a friendly and helpful employee which made a difference. This Bucharest Blvd. location has options to pay which "Wildwood" did not. (Coins OR credit card). Wash starts at $3.00 and dryers take about $1.25. Heavy items take about 35 mins. See pictures for fees on larger machines. YES... we recommend and would return!

The machines never work properly and when you tell the attendant they refuse to refund your money…read more I asked to speak to a manager she said he's in Mexico. worst customer service and atmosphere in Ocala. Spin city from here on out!

Has been my laundromat for years.. I like that it's clean and open…read more.. The employees are ALWAYS cleaning... NEVER sitting around... A little higher priced, but worth it.

We're snowbirds, and not regular laundromat users. So we…read morehave tried a bunch. This one touches me- it's been there for 50 years! And the owner/operator is right there helping anyone! I don't mean to speak out of turn, but she is beautifully put together- but does appear to have a bit of difficulty getting about. Perhaps a bad back? Not my business, but boy I sure give her credit! Use this laundromat, and you'll appreciate the personal touch!

While the place is clean & has cute decor the machines have stolen my money $3.50, $3.00, some…read morechange once then broke down in the middle of a cycle leaving half washed sopping wet clothes I had to place into another washer and pay the $3.75 again. No one is ever around to help you if you go later in the day after work or on the weekends. At least for me. I've heard the owner is quite nice but a place that is not air conditioned and a good amount of the machines are marked " Not Working" just doesn't cut it. I'll drive to Ocala or Beverly Hills before I go there again. Oh..they do have a phone # you can call but no never get a returned call.