Came in late on a Saturday, the gentleman stayed, conditioned and shined my shoes. They look great!…read moreTerrific customer service.

The service requested was awesome. His work was quality. The value was worth it and the turnaround…read moretime was great. I would recommend and go back. Thank you!

Resoled my Birkenstocks for a great price and timeframe. Would definitely go back! The owner was…read morevery helpful.

Keeping this short and sweet but very lucky to have this shoe and handbag repair shop in the desert…read morefor when I'm visiting as they do a great job here! Definitely wish I had this shop back home, because I can't tell you have often I've needed leather repairs or stitching work needing to be done. We brought one of my loved and heavily used coach purses here because one of the straps was coming off from the purse due to the thread finally coming apart. I love this purse and didn't watch to scrap it, so I was desperate to see if someone could fix it. Here getting my purse fixed and properly was super easy! Prices were reasonable and the timeline for turnaround was quick. The father and daughter duo had my purse fixed and back to me good as new in no time! Definitely would use this shop again and highly recommend them. We love a local mom and pop shop, and this is a great repair store in the desert.

Great workmanship and reasonable prices! Very happy with the shoe sole protection. Highly…read morerecommended!

Excellent customer service! I took my booties here to see if they were worth repairing. They were…read moreonly $50 from Amazon, but they were really comfortable and super cute. Unfortunately, after only a few uses for work, the faux leather started peeling. I really liked them and wanted to save them, especially since I had just bought them, but the owner was incredibly honest and told me it wasn't worth repairing. I really appreciated his honesty and kindness. He was super nice, and I'll definitely be going back to him for any future shoe repairs or issues. Highly recommend!

Everything went well and they do an excellent job. And I may be out of touch because I haven't used…read moreanyone else but the prices seem a little high. I didn't mind paying it as they work was very nice

This is also an alteration place. I saw it coming from Bill's pizza and thought "oh, I need some…read moreJeans repaired, I'll bring them in." Big mistake! I don't know if she doesn't know what she is doing or just doesn't care. My Jeans were a mess. Instead of cutting pieces from the extra jeans I brought for the patches, she used the whole front part of the leg and doubled the fabric with shotty stitching and puckers and sewing on top of areas that didn't need to be sewn. Seriously poor work. I started tearing out the double layers of denim and saw for some reason she took out the whole side seam of the Jean. My fabulous vintage jeans are such a mess now. I am going to have to take them elsewhere! I could have done a better job with a toy singer without any experience!!

Had the pleasure of dealing with Rolando. Needed to get my designer shoes cleaned, not repaired…read morebut properly cleaned. Just about every other shoe repair shop that I have dealt with in the Coachella Valley told me that it couldn't be done. At least not to the level that I was asking. Simply, I wanted to get the white parts of my tennis shoes.. white again... its more tricky than you would initially think! I know because I tried to watch some youtube videos and do it myself but it just didn't work out to my satisfaction so I had to enlist the experts... Rolando can also make custom shoes... leather, canvas... pleather... you name it... he can do it. These custom shoes can run in the vicinity of $2000 to $3000. He doesn't do it anymore but he mentioned it to me and I totally understand as I was looking into getting shoes custom made several years ago. After I found out how much it would ACTUALLY cost I realized that it was a "fools errand". Now, I'm ecstatic that there are companies that make shoes for all of us since it turns out to be very very expensive to make a custom shoe! Rolando was able to bring my very expensive athletic shoes back to or very close to a "like new" level. Thank you Rolando. Glad to have found you. At last.

Quality repair and fair prices. He can make purses, luggage, and shoes look like new.read more

I had sandals with worn-out Velcro for a while. I found a skilled shoe repairman who replaced the…read moreVelcro on both sandals in less than a week. They look brand new and cost $40 for repair. Lot less than if I had had to purchase new ones! Thank goodness that we live somewhere where people still have a trade! Highly recommended--cash only.

Mike did amazing! Brought four pairs and they look amazing. He really took care of my shoes. Highly…read morerecommend.

I was sitting inside K Sandwiches having coffee and I noticed that my purse's zipper was not…read moreclosing. A receipt got stuck inside it. The receipt was removed but zipper stopped closing. I used Yelp to locate a repair shop. And I saw it was in the exact shopping center where I was. So I went over to see if they could help me. I walked in and I could hear someone working on the other side of the curtain. A young man came out to assist me. I told him about my broken zipper on the purse. He disappeared behind the curtain and in about 2 minutes he came back out with my zipper fixed. He offered it free of charge. But I was so blown away by his service that I insisted on paying for his conciliation and quick recovery of my broken purse. I told him about my mom who previously owned the purse who had passed away. Really nice guy and great customer service. I will be back!

I came in to see if the sole on my work boots can be replaced. I was hoping that the price wouldn't…read morebe too bad, especially since it was just the heel that needed to be fixed. Those boots are an investment and I don't want to have to get new ones for a long time. The price was really good and the turnover time was fast. When I came back, the heels had been fixed and my boots were also shined. I will be coming back when my boots need to be repaired again.

A shoe miracle worker. I had a set of Gray boots that had become discolored and numerous shoe…read morerepair. People told me that the leather was beyond Repair. wrong! Robert treated the leather put a beautiful color and shine on the boots and now they're back in my closet instead of on the way to the Goodwill. Thank you so much.

Yes, you're in the right place - Robert Shoe Repairs & Alterations is housed inside a super fun…read moreparty supply shop with piñatas galore surrounding their service counter! I had a rivet tear through the delicate leather of my favorite backpack, and needed an experienced leather worker to fix it properly. Robert's apprentice reinforced the leather with an invisible-from-the-outside patch in order to securely reattach the rivet. Quality was excellent, service fast, and pricing reasonable - the perfect trifecta!