Cameron and his crew are top notch . Showed up on time , wrapped furniture and handle everything…read morewith care . Not even one mark on any wall . That's a first with all of our past moving experiences. I will definitely be using this company again for any future moving needs . I would hire them for across the country too !!! Definitely they will be my number 1 go to moving company from now on . I would say definitely reasonably priced too for the high quality service .

It sounded good and Cameron was very accommodating. I wanted and was quite willing to pay for,…read morepacking my old apartment and unpacking my new apt. Cameron "never makes a mistake", and says that I did not ask for all those services and was very annoyed that I expected all that from his crew. Some things were left behind that I took myself. I made it very clear that I was older and in a wheelchair and needed a lot of help. He and the crew did a decent job but he berated me constantly about how I inconvenienced him and his crew and I absolutely did not ask for what I expected. I was very unhappy about how I was treated and disparaged.

Only business to respond. Very prompt. Very professional. Showed up with full team. All were very…read morefriendly and helpful. I would highly recommend this team.

I had a very mixed experience. In short, I strongly advise choosing someone else if you need…read morepacking done. But if you just need boxes loaded and unloaded, and you don't mind supervising them, they were courteous, willing to follow instructions, and available fast. Politeness/courtesy: 10/10. Loading the truck: 9/10. Packing: 1/10, terrible. (Company sent completely untrained packers, they'd never packed before. They were trying, but didn't even know to put paper fill on the bottom or top of boxes, they were putting glasses sideways with heavier dishes on top, the works. I ended up largely packing myself.) Unloading: 7/10. (Several boxes were marked "top only," but they put in the boxes any which way so the labels weren't visible, and started stacking some boxes on "top only" ones. However, once I mentioned it, they did follow my instructions from then on. I think they were just inexperienced.) Ease of scheduling/availability: 10/10. (They were available same day.) I will say, this was an urgent job, so I knew to have lower expectations. But it's going too far for the company to send out packers with zero training for the job.

BEWARE, they are not movers. The owner is a handyman who fixes stuff for businesses, etc. I…read moresimply wanted Packers to help me since I hurt myself trying to do it all with the help of a friend. The two young men, who are volunteer firefighters, getting paid about $42 each for 2 hours. Since we had lots of boxes packed, most were donations from downsizing to move. I was very specific that they were to be given to a charity. My favorite charity may have been closed but there is at least one more on the way. I was told no one would take the donations so they don't know what happened to all the nice stuff. I offered them anything they might have wanted but they said no but in order to do this, we HAVE TO RENT A U-HAUL! i GAVE THE YOUNG MEN $300 IN CASH AND THEN THE OWNER, CHARGED MY CREDIT CARD $467 MORE DOLLARS FOR THE RENTAL U-HAUL! He does not have a truck for moving, but simply for his tools. Do NOT, UNDER ANY CIRCUMSTANCES MAKE ARRANGEMENTS WITH HIM BY PHONE. MAKE HIM GIVE YOU EVERYTHING IN WRITING - IT IS THE ONLY WAS I WAS REFUNDED THE $467 ON MY CREDIT CARD. SAD!

These guys were great - highly recommend! Main pro's:…read more- Efficient - Responsive - Did a good job - Well-priced

They were very professional. They took great care to wrap and move everything. All three young men…read morewere very polite and very helpful.

From the first phone call to the final bill everything was professional and showed caring and years…read moreof experience. Andrew, 5th generation family, along with Chad, jeff and the rest of the crew were early, polite, and respectful from the moment they came to the house. My mother was in her house for 30 years, so there was plenty to do. They were careful, they were neat, and they were efficient. They had utmost respect for the items being moved and for the people. There was not a moment wasted, there was nothing dropped or abused in the process and it was quick. Estimate was a accurate. If you are moving trust these guys.

Excellent service. Had 3 destinations for the move and all was accomplished efficiently.read more

Efficient but difficult to set up time for small move of a piano. Professional in their…read moreinteractions

Wow, has this organization become a benchmark for poor customer service! It is really unfortunate,…read morebecause their actual moving crew (the people that do the work) are really good and care about their quality. Too bad that Dan, in particular, can't be bothered to pick up a phone or even come remotely close to his estimate on a move. Read other reviews here, you will see this is not a one-off experience. In my particular case, my final bill was 50% greater than his "gut estimate" and his written estimate was still 25% lower than my final bill. Nobody contacted me until the crew were in their final stages of unloading at the destination over 1 week after the load up and getting the load weight. I had no idea that I would be charged for anything over the estimated cost, because nothing was said. When Mike called me, finally, he merely wanted to know how I was paying and when I questioned what the actual amount was, he said he needed to talk to Dan. What kind of organization is this where the dispatcher (Mike) won't even call and also doesn't want to tell me the number because he knows it's bad? OK, so Dan calls me back, and guess what....he actually threatens me that if I don't pay right then, that he will have the movers stop unloading. Nice! Great job with customer relations, Dan, good work! After I don't succumb to this type of pressure, he then says that if I don't pay the full amount that the difference will come out of the driver (Adam - who is an ABSOLUTE ROCK STAR!). Again, Dan, great first-grade-playground bully tactic - maybe you should write a book on bad management and bad customer relations. I'm pretty sure you set a bar for this. Lastly, Dan tells me that there is "nothing he can do" and that this is "out of his hands" as it "is really Atlas Van Lines". Huh, interesting.....my payment was to Hoy Transfer, so I think I'm calling BS on this one too. So, I paid the full charge - almost $3,000 more than the written estimate, which was $2,500 more than Dan's gut estimate when he inspected the house and contents. That's a lot of money. If it would have been me, I would have picked up the phone right away, but THEY NEVER CALLED. So, I wrote a letter expressing my unhappiness to Kevin (the owner), and he at least apologized for "poor communications", but that was it. one or two sentences. No offer to offset the gross error on estimate versus bill, no comments on how they totally hung Adam and his crew out to dry while they were unloading in a remote location. Adam, if you read this - you will always get a top recommendation from me! you are great. It's too bad that the owner (Kevin) and his kids (Dan and Mike) let everyone down. It really pains me to give this organization such a poor review. Again, the movers are and were great. The office staff, and especially Dan make this a overall horrible choice for a relocation move. I think they are happy moving crap around for Penn State, and maybe that is where they should focus. Just keep riding the PSU gravy train. They have lost the quality they had many years ago. I urge anyone to look elsewhere for a moving company - Hoy Transfer is NOT a good choice.

Worst moving company EVER. Damaged our brand new floors and refrigerator, make the wall dirty, and…read morerefuse to pay our claim. Cannot believe this business still exists. Any labor from craigslist will be better than this company.

My time as a customer is just as valuable as Affordable Movers, who never responded to my request…read morefor a quote or their services. I love it when a company like this has voicemail, email, a website, and Facebook but will not respond to any of these methods. Thank God I reached out to them and another moving company the same day. I went with the moving company that responded and got my items moved with prompt, professional service!

I'll be using this moving service for the 2nd time this upcoming week. They were recommended to me…read moreby a friend who moved a few years ago. They are curtious and careful wtih your items, moved all my items within the window of time we discussed. You need to provide your own truck (I reserved a uhaul) but had other basic equipment.