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Muscle Movers

2.3 (6 reviews)
Closed 7:00 am - 7:00 pm

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Prime Storage

Prime Storage

1.3
(3 reviews)

ZERO Stars. I had a great online reservation experience, and great in-office experience too when I…read morestarted with them. The rate was competitive and a first free month was an inventive to sign up, versus the other local storage companies that are over priced. I got my first free month and paid for the second month. BAM!!! a 50% increase starting in the 3rd month! Complete rip off. We'll be moving soon. I had such high hopes for these guys, and was going to give them a really good review, but then total disappointment. I get a 10% or even 20% increase after 6 months, BUT A 50% after 2 months. WTF?

Have rented storage locker here before Prime took over, Was OK before. Prime has a corporate…read morefeeling. More recently, rented parking there. Produced my insurance, etc. It was more expensive than I thought. Pros: It's clean, and easy to access as the gate is often left open. Cons: They require insurance, and even if you give them a copy of your storage insurance policy, they enroll you anyway in their own insurance, I didn't like that. What's more, members of the general public, not just clients, wanted to contact me, regarding selling my vehicle, and the front office gave out my name, telephone number, and email to people. I learned later that, with the gate open, people even cruised on in, opened my vehicle, and went through it. It just feels like an invasion of privacy, particularly after asking the office to stop giving my phone number out, and they did it a few more times. I think I would look to a smaller outfit, maybe family owned, there are a lot of new storage facilities coming to town nearby, and some in outlying areas, that would have been a better fit for my privacy.

U-Haul - State College

U-Haul - State College

2.3
(6 reviews)

Tim is amazing. I called the store. He said he was busy and asked me if he could call me back. I…read moresaid yes, but was not optimistic he would. I was pleasantly surprised that he called me back in less than 5 minutes. I asked him a few questions and he took the time to do the research and offer me alternatives. Everything he did may be part of the job but to me seemed like EXCEPTIONAL customer service.

This place can be good, but is buffetted by the inharent uncertainty in their business. Their…read moretrucks come in not on time, usually late. the system schedules equipment probably as per ideal rather than what is typical. In addition, their phone system is a compromise between national and local support. Often my qestion can only be answered by the local site. But, the main line to the local rings past to the national help line. It is often best to just go there. this is the largest u-haul in the area. I also beleive that they are the largest network, so I can drop off near where I'm headed. The rates are ok. the equipment is not hard to use and looks like some care went into usability (compare penn state systems for hard to use). I get the impression that these folks care. Not a 5 star care, but a 4 star care. they try to do their job in a chaotic environment. I will go back, but I like to call ahead, I stop by for complicated arrangements, I ask for discounts when they screw up, I ask to be passed back to the local folks (who may be moving a truck around), and appreciate that they don't yell too much when i screw up.

Muscle Movers - movers - Updated June 2026

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