The lady that runs the place is so incredibly rude. If there was another UPS store anywhere near I…read morewould go. The rest of the team are very friendly, but she just looks at you like you're an idiot when you ask a question never smiles seems put out that you're there. She needs to go find a job that she enjoys.

I've had consistently bad experiences at this location. The staff are rude, unprofessional, and…read moreunwilling to help. When I asked them to enter the correct weight on a shipping label, they argued and claimed it wasn't necessary -- which is simply not true. Customers should be aware: shipping companies charge based on both actual and dimensional weight. If your package is even slightly over the stated size or weight, you can be hit with extra charges -- and worse, your shipment may not be properly insured. If something happens during transit, you're out of luck. It's unacceptable for a shipping store to refuse to enter accurate information on a label. UPS already has a reputation for overcharging, and this location makes it even worse. We need a new UPS Store & more than one because this one is unethical & unprofessional. If I could give zero stars I would. Avoid this store if you can -- Longview deserves better.

Great place and after the debacle I had at UPS store it was the best vacation!! I had an email sent…read moreto them and needed it printed...easy right UPS was exactly nightmares are made of so I just dropped off something free for return and took my money back to FedEx it's been perfect and they have received every single email I sent to them!!!

The service was fast, maybe a five minute wait. Debbie behind the counter was super friendly and…read moreefficient. Very positive experience.

WARNING: Both locations have been bought out, and it is not…read morethe same. This was our go-to place for 13 years, but no more. I pre-paid for Christmas packages to be wrapped but they failed to make note of it. Paid again to get my packages. Had to go home, find the receipt, and bring it back to get a refund. Had I not kept the receipt, their ineptitude would have cost me double. Plus, the price for gift wrapping is now through the roof. OH! And there is a flat $2 fee to run a debit card. That's outrageous. The previous owners built relationships and treated people fairly. They had integrity and knew how to manage their business. These people are price gouging, and their service is very sketchy.

Pack N Mail came to the rescue ! Had a package that HAD to BE in Lawrence Kansas from Longview…read moreTexas overnight . It arrived by 9:15 following day ! Whew ! Thanks for the safe arrival .

I am completely unclear how FedEx is still in business. But the millennials working the weekend…read moreshift in Longview Texas are doing their best to ensure no repeat business interrupts their day, although they are quick to interrupt the customers. If you want to deal with some rude, back talking, impertinent and disrespectful customer service agents, this is the place to go when the delivery driver is too lazy, or late, or whatever to actually make the delivery, and instead marks it as a delivered to appease Amazon, and returns to the station because they could not get their deliveries completed by the end of shift. Bonus points if you have to drive 50 miles to go and personally get your package in addition to dealing with the endless hassles caused by the ubiquitous, useless millennial O2 wasters.

Information is inaccurate an unacceptable information needs updated to correct local number an USA…read morereps.

I like this place and ive had a good experience in the past including several purchases. It is…read moreclean, well organized and very clean. Today i walked in 15 minutes before closing and before i could even open my mouth to acknowledge the time i was told: Sorry! We're closed! It was so Rude i will reconsider stopping here again. There are plenty of other thrift stores around who are more welcoming.

It was ok. The space is too small for their inventory. The clothing was hard to look through as it…read morewas crammed with too much stuff. Prices were a bit high on the rest of the items. Like they are trying to be the price gouging Goodwill. Their Facebook page should be updated and maybe post sales. I've found better deals other locations locally.

Jerry with Terra Transport was great! We were in a pinch and need someone fast and Terra was…read morewilling and able to take care of us on our schedule. They were professional and courteous and really helped us when we needed it! James Taylor

From the owner: Terra Transport will pick up and deliver dirt, gravel, mulch or sand for you. Do you know what you…read moreneed and where to get but just don't have the means to haul it ?, that's where I come in. I can also haul junk, construction debris and limbs from storm damage. I can also do hotshot deliveries to deliver things that fit in my 14ft dump trailer or can use your flatbed trailer or rent one. I also do hotshot and can pickup and deliver things like campers anywhere in Texas or ajoining states.

Danny from Alco came out yesterday to perform our semi annual HVAC maintenance. He did a great job!…read moreHe is courteous, knowledgeable and professional. He found a few items we need to address over the next few months to prepare for this summer's heat. He carefully explained what repairs need to be done showed us where these problems existed. He also gave us a couple of options for moving forward. The estimates were thoroughly explained. We feel more than comfortable with his recommendations.

I live in Gladewater now. Back in November, I called Alco to repair a pluming leak in my house…read more They had done some AC work for us a few years ago and everything was done satisfactorily. The man who came to fix the leak didn't know how to find the leak. He made 7 holes in my walls. I paid him 2400.00 to fix the leak . He informed me at the end that Alco doesn't fix holes . I would have to get a sheetrock man. Then he said he could fix it but it would cost 350. He came when he got off work each day and made a huge mess. This went on for about a week. I finally found someone else who would come back and fix it for me. He did a beautiful job, but that cost another 900.00. Not to mention the job turned out to NOT be a 2400.00 job like they estimated. I would have much rather paid by the hour. Live and learn.