I had never gotten alterations done before, so I was very nervous. Edwin is super sweet and cuts…read morestraight to the point. My bridesmaid dress needed hemming and the shoulders to be lifted, so I tried describing and he knew exactly what I was talking about. I felt like I was being heard. Super awesome service, quality, and great, clean facility. Pricing is more than reasonable compared to 4 other alterations places here in Longview. I was pleasantly surprised. Alterations were super quick and I was notifed that they were ready for pick-up. Great communication. I tried it on today and it was perfect! I love it. Thank you so, so much!

I received a leather coat for Christmas. I found the breast interior pocket was not completely sewn…read moreproperly leaving a hole. I took it into Edwin at E&E. He came to the counter to greet me, he was very friendly with a nice smile. He took my coat looked at it , told me to stay there he could fix it right now. He returned with my coat repaired in like three minutes. I asked him how much, he said no charge, he joked that now I wouldn't loose money out of my coat pocket! It was a great experience. Thanks Edwin!

The Cap House is AWESOME and GREAT WORK . The staff is very friendly and helpful with all your…read moreneeds. I wouldn't take my my things any where else!!

So far so good. She sized me up for getting some pants hemmed. A little on the pricey side. Will…read moreupdate once complete.

I have been here twice for alterations. Once for a bridesmaid dress and then for my husband's…read morepants. Both times the service was great. The lady speaks a small amount of English but understands what you need and want for your clothes. Her turn around time was very fast and the clothes fit so much better. I definitely recommend this shop.

Quick turn around time and they're open on Saturdays. Pants hemmed perfectly and reasonably priced…read more Thanks

I had three pairs of pants hemmed by Brandie Leigh and not only did she do a great job, but she…read moreaccommodated my late arrival by staying late. She not only stayed past her listed open times, but she did it with a smile. Great job and Great customer service! Thank you again!

Alterations were well done. Timely and appropriately priced. Pleasant folks to deal with.read more

From the owner: Friendly and fast service, I aim to please all my customers. Will take Saturday appointment if…read moreneeded, just call or text to set up time.

Kim does very good quality work. She took up a coat for me about a year ago and it looked just…read morelike it came out of a department store. I was so pleased with the results. I would highly recommend her.

I needed a formal hemmed for an upcoming wedding. The work done was fantastic and was completed in…read morea week. The cost for the hemming was also reasonable. The place was clean and neat. A room was provided to pin up the dress and try on when complete to make sure everything was correct. I highly recommend!

went there today, July 8th 2025 and she was out of town for two weeks for family. I went to mens…read morewarehouse instead and was the worst decision to use their tailor. Paid $30 for them to screw up a pair of pants after we pre sized them and made it easy for them. To add, i was a phone call away for questions. But even Mens Warehouse recommended Rita's.

I called today to inquire of their service. The lady that…read morepicked up my call was raising her voice on me on the phone telling me that they are too busy and I need to go down to their location. I need my jeans cut (as it's too long for me) and inquired on the price. I asked and she said $1. I want to make sure and said...so it's $1 per jeans. she replied with a VERY RUDE and unpleasant tone of voice... "WHAT DO YOU THINK". I will never ever do business with this type of customer service they provide. NOT going to recommend as well.

This place is under new ownership but I had a great experience. I had some simple alterations and a…read morecouple of more complex items. They did an amazing job and were unbelievably fast. I miscommunicated about one item and they fixed it in less than 24 hours. Highly recommend!

I've had major and minor alterations done by Paul. Excellent workmanship, excellent communication,…read morefinished to my satisfaction in a timely manner. Paul is an artist in his profession!