They came recommended from the company moving us, to come pack our house up. Initially, there was…read moregreat communication. They responded back the same day and set up a time to come look at the house and give us a quote. He came out on Thursday and said he would call us on Friday with a quote. Wife and I had agreed we were going to use them, just wait and hear back. Friday came and went with no call. I waited until Saturday and nothing. I emailed the guy that came out to our house. Nothing. I then emailed the owner. Nothing. On Sunday, our moving company called and I explained I had not heard back from packers. He said he would call them. A few hours later, the owner responded with an email asking if we ever heard from the worker that came to our house. The owner explained he was out of town with a sick family member. I responded back that I understood completely but would love to get the quote back and get busy since our move was happening in a couple of days. No response again, from anyone. So we decided at last minute to pack our house and get it ready in two days! Communication has been horrible. The owner seems like a good guy and I understand he has a sick family member. But this is more about his worker that came out and never responded back. It has now been 4 days and we move in 24 hours.

Had a 10 x 15 Storage Unit that I needed contents moved 8 miles down the road. All contents were…read moresecurely boxed and wrapped - so nothing movers had to do but pick up and relocate. Original quote was no more than half a day (which I thought was a stretch). They charge by the hour. They arrived at the storage unit at 10:00am. SEVEN HOURS LATER I was presented the invoice that included the time to go get a flat fixed, the hour lunch time, AND the time they spent trying to get the trailer out of the front yard after getting stuck. One star is a stretch....but the two young men that loaded and unload were nice guys. AND they called when they were on their way and were on time. ONLY positives.

Zack has been maintaining our 2-acers for the last year and does a great job…read more Last summer (2023) after a crazy windstorm came through, I was having problems finding someone to repair the outbuilding a tree had fallen on. Zack found help and got it repaired. He knows how to communicate so you know what to expect. and can be counted on to follow through on his word Bridget and Mike

Amazing service and extremely reasonably priced. Dale spent a lot of time when he came out to give…read morea quote and never rushed when they came back for the actual job. I decided I need to get this done yearly because it is so affordable. You will not regret choosing this small, local business because you will get better quality for a better price.

Dale has cleaned our carpets since 1995 and he is one of the things I am going to miss most about…read moreleaving Longview. He has provided excellent service, and has always arrived on time. He is careful with our furniture and takes his time to do the best job possible. He has also cleaned our A/C ducts over the years and this really makes a difference if you have allergies. Dale doesn't do the duct cleaning on the same day as the carpet cleaning and of course you want the ducts cleaned first. His prices have always been fair, his work exceeded our expectations and I never worry about any valuables going missing. I know when I move I will never find another carpet cleaning business to compare to him. He is a one man operation and he takes pride in his work and company he has built. He's the best at what he does, honest and offers his work at a reasonable price. Lucky you, if you live in the Longview area!

Fantastic! Professional, fast, carpets look great. Very clean…read more Very reasonably priced. We would highly recommend.

Hands down the best carpet cleaning in town! Awesome prices…read moretoo.

I have used this company on and off for several years. Prior owner took care of business in a…read moreprofessional manner. Service performance was good with the previous owner. Recently had to replace a conventional septic with an aerobic system due to clay soil issues at one of the properties and the current owner was glad to assist. But, as the project progressed, I soon found out that professionalism varies with different owners. When the bid was given to me regarding the aerobic system, no mention was made that hauling off the large pile of dirt was not included in the bid. For them to haul off the dirt was an extra $800. The dirt is still in my yard! The five sprinklers that were installed were all at different heights, some very low and some very high. Not consistent. They had to come back and lower the high ones. Pooling of water around two sprinklers was a mess. They came out and said that the sprinklers were not "screwed in totally" and supposedly fixed it. Pooling continued and they came back out again and said that rubber seals were not originally put in them to keep water from leaking out of the sprinkler heads and so they installed the seals. The system is on a timer. I asked them to set the timer to go off late night/early morning, but they were going off at noon/midday. I was given no training on how to set the timer at install. I asked a service man that came out on one of the previously mentioned service calls he said he didn't know how to set the timer. As for the service contract, they are supposed to come out at least three time per year to check on the system. I have had to call them twice after waiting several weeks and then months, to remind them. As far as I know, the owners and maintenance folks are good people, but when given the opportunity to DO THINGS RIGHT THE FIRST TIME, I don't think it really matters to them.

DO NOT USE BALLARDS!…read more After waiting THREE WEEKS for installation because of their "mechanical issues," we ended up with a completely different system than what we were promised. We paid for a concrete system with ONE riser and instead got a cheap plastic system with THREE risers. To make matters worse, the tanks had huge bold warnings printed right on the side saying: "DO NOT BACKFILL WITH CLAY." Guess what Ballards used to backfill them? CLAY. We were also told they would run NEW piping from the house to the system. That never happened. Instead, they tied into the old existing piping. We took photos of everything because at this point we don't trust the workmanship and fully expect problems down the road. And the damage to our property has been unbelievable. They completely destroyed our yard. Since installation, we've already had to spend an extra $2,000 bringing in dump truck loads of dirt because the ground keeps sinking around the tanks. We've laid 6 pallets of grass ourselves, and it feels like every single day there's another issue to deal with. We are two people in our 60s trying to fix a disaster that never should have happened in the first place because we cannot afford to hire a landscaping company to clean up THEIR mess. We were ALSO told -- TWICE -- that the washing machine drain, located only 2 feet from the grease trap they connected, would be tied into the new system. Not only did they fail to connect it, but they actually CUT the washing machine lines. Then, after creating the problem themselves, they charged us AGAIN to come back out and fix it -- on top of the original $8,600 bill! So yes, think long and hard before using Ballards. We were left with a destroyed yard, unexpected expenses, incomplete work, and absolutely no explanation of how the system even works. Now we'll see whether they even honor the maintenance agreement that was supposedly included in the price.

amazing! had a wonderful time!! wonderful communication. I would definitely recommend for you party…read morerentals.

Absolutely the best experience I have ever had with a rental! We do so many parties and these guys…read morewere amazing, they showed up on time and set up so quickly, very polite and professional and such a great price! Will definitely use them again

We have used Floor Medic for several years to "spring clean" our patio tile, outdoor furniture…read morecushions and pool pavers. The Floor Medic team is always punctual, courteous, and genuinely pleasant to work with! They take great care when moving furniture, and their work is detailed and meticulous. Thank you Floor Medic!

Mister Aaron Wilbur was sent to my apartment, in Longview, TX, to clean the carpets, this morning,…read moreand he did an absolutely amazing job. He was professional and friendly, took the time he needed to do the work, not rushing, not lingering. My apartment smells amazing, the pet stains accumulated over time are gone, and I am just thoroughly grateful. Thank you, Mister Aaron.

We were looking for a company that we could rent a dumpster from and they were the first ones we…read morecontacted. They were very professional and on time. Price was very reasonable, we rented a 14 yard dumpster for 7 days. We would HIGHLY recommend them. If you are looking to rent a dumpster, call them first, you won't be disappointed. Thank you Cody and team for a GREAT job and business.