The Row is legit. This is coming from me who has exquisite…read moretaste in pretty much anything and everything. Just being honest. Facts are facts. I've lived in some of the nicest most luxurious apartment communities in Orange County including Halcyon House, One uptown Newport and the Royce. Even though some of the others have better "location" there is no disputing that. I believe the row has the best bang for your buck and overall the best experience. Lived at The Row at Red Hill for about a year now and it's been a great call. Location is hard to beat -- quick access to the 55 and 5, and having the onsite retail means a lot of errands happen without ever getting in the car. The amenities here are genuinely top notch -- the gym and fitness area are some of the best I've had at an apartment community, and the rooftop pools are a huge win, especially living in SoCal. Those two alone get a ton of use from me and they're kept up well, which honestly matters more day-to-day than people expect. The gym is probably as good as it gets for OC as far as apartment communities are concerned. But the real reason I'm writing this is Jose and Margarita. Jose handles the outdoor common areas -- streets, the dog park, landscaping -- and it's obvious he takes pride in it. The man does not play around, he does the job perfectly. The grounds always look sharp, not just "fine." Margarita covers the parking garage and building hallways, and same thing: consistently clean, no slacking, every single day. It's easy for property management to talk about amenities and community, but what actually makes a place livable is people like Jose and Margarita showing up and doing the work right, day in and day out. That's the difference between an apartment complex that looks good in photos and one that's actually well run. This one's the latter, and a big part of that is them. Honorable mention to everyone else. The leasing staff as well as resident relations team are always super nice and professional. Five stars, easy recommend.

My wife and I moved into The Row approximately one month ago, and unfortunately, our experience has…read morebeen extremely disappointing--especially considering this is the most expensive apartment community we have ever lived in. Since moving in, we have dealt with an ongoing ant infestation throughout our unit, primarily in the kitchen. We have found ants around the stove, microwave, cabinets, countertops, and numerous other areas. This is not an occasional ant or two; it has been a persistent problem that has made us extremely uncomfortable in our own home. Management has sent pest control to our unit twice. The first treatment did little, if anything, to improve the problem. Pest control returned two days later, and we were instructed to leave our home for four hours following the treatment. What concerned me most was how quickly the second visit appeared to be completed. After letting the technician into the unit, I left to walk my dog and briefly stopped at our vehicle on the second floor to drop something off. I was at my vehicle for approximately 30 seconds. By the time I reached the first floor, the technician was already downstairs with me. Based on that timeline, he could not have been inside our unit for more than a couple of minutes. I do not understand how an entire unit with a widespread infestation could have been thoroughly inspected and treated in that amount of time. I have repeatedly expressed my concerns to the leasing office, but the only solution offered has been to send pest control back yet again. No meaningful alternative, cleaning assistance, rent or fee consideration, or other accommodation has been offered despite the continued disruption. I work from home and have meetings and important deadlines throughout the day. I cannot repeatedly vacate my home for four hours only to have someone seemingly spend a couple of minutes inside without resolving the problem. It's already been 2 times and there's no improvement and quite frankly, it seems like a "sucks it's your problem, but thankfully it's not mine" type of mentality. At this price point, we expected a much higher level of service and responsiveness. Instead, we feel that once our lease was signed and our rent was secured, our concerns stopped being treated with urgency. We are not asking for special treatment--we are asking for effective pest control and a management response that reflects the amount residents are paying to live here. I've had a PLETHORA of ants crawling on my back, face, etc. and I'm over it. Based on our experience during our first month, I strongly recommend that prospective residents ask detailed questions about pest problems and how management handles unresolved maintenance issues before signing a lease. I sincerely hope management takes meaningful action to resolve this situation, and I will update this review if the problem is properly addressed.

My Wife and I were looking for a place to live after marriage and came to tour this place as it was…read morethe middle ground for the both of us work-wise. We were introduced to Seth that was super knowledgable about the space and showed us the units that we were intially interested in. Seth made us feel super welcome, super friendly and super comfortable as he answered all our questions and looked out for us on units that were opening up. The complex itself is super clean and has a lovely smell in the hallways and elevators. Everyone on the leasing team, especially Seth, seemed to really look out for our best interest. Overall Seth's professionalism, intentionality, and looking out for us really sold me wife and I to see a team who cares about their residents and looks out for their best interest. My wife and I have lived here for a week so far and the maintenance team, cleaning staff, and leasing team, including Lucy, Darbie, and Charles, were equally as friendly as well! Overall very happy with our decision at Paloma!!

Charles was amazing and gave us a fantastic tour - we saw the studio, 1-bedroom, and the larger…read more1-bedroom (can't remember the exact name!) Amenities are great: the gym is spacious, there's a nice pool with cabanas, BBQs for hosting, and lounges on every floor. Location is super convenient, right by the freeway. My only hesitation was that the units felt a bit small for the price, even though everything is modern and updated. Still, I'd definitely consider Paloma Apartments in the future if I had the flexibility with pricing!

LOVE THE MARKE! I've been living here for 2+ years now and honestly have had such a great…read moreexperience! I really don't have anything but positive things to say about the property and the staff. One of the biggest things I appreciate is how well they keep everything up. You can really tell they care about the property and their residents, which I think makes such a big difference! The office staff is always so kind and helpful, maintenance is great, and I also love that they have overnight security. I also think it's really sweet that they put on events for holidays and actually make an effort to create a nice community for everyone. Communication has always been really good too, which I definitely appreciate! They just upgraded the BBQ/patio area and it looks sooo nice! I was actually one of the first people to use it, so that was exciting haha. Overall, I've genuinely loved living here and have had such a positive experience. Definitely happy to call The Marke home!

Absolute nightmare management, unlivable conditions, and zero accountability. Avoid at all costs!!!…read more Living at The Marke has been a staggering exercise in frustration. If you enjoy dealing with severe structural property damage, being ghosted by the front office, and staff members who treat tenants with open disrespect, this is the place for you. Here is just a snapshot of what I've had to endure: Emergency Disruption: Maintenance crews showed up to my unit at 12:00 midnight for an emergency plumbing leak, ripping into my walls and not finishing until 5:00 in the morning. Zero Accountability for Habitability: I went weeks dealing with a water-damaged, compromised bathroom, yet management flat-out refused to offer any reasonable rent abatement or credit for the loss of a fully functional living space. Atrocious Staff Conduct: Dealing with the local staff is a joke. Cynthia Fernandez consistently talks over tenants, adopts a mocking tone, and treats people with open disrespect. When her supervisor, Erica Contreras, supposedly tried to "call back," she left no direct callback number--and the office then had the nerve to lie and claim my voicemail box was "full" just to cover up their deliberate unresponsiveness. Useless Corporate Support: When Lyon Living corporate finally stepped in, they proved to be just as unhelpful and indifferent to basic tenant rights as the local on-site team. Jeffrey Fletcher at corporate REFUSED to give me his supervisors name after repeatedly asked, and like a child HUNG UP when asked basic questions. Unbelievable! Deliberate Ghosting: When I sent a written inquiry on September 22 regarding my rent credit, the local team completely ignored me until rent deadlines were forced into question, trying to trap me with late fees caused entirely by their own refusal to answer emails. Save yourself the stress, the sleepless nights from midnight wall-demolitions, and the condescending attitude from both the leasing staff and corporate. Rent anywhere else.

I have truly LOVED my time living at One Uptown, I had an 18 month lease in a 1 bed 1 bath…read moreapartment. Living alone as a young girl I was very worried about feeling safe, but I'm happy to share that I have never once felt unsafe at One Uptown. Their amenities and staff were all 5 stars. Maintenance teams were professional and timely. Seriously could not have asked for a better experience. I never once had a noise complaint or any issues which is incredible given that I work from home! All neighbors have been kind and kept to themselves. It was a dream experience, especially coming from an Irvine property previously! I've recommended a lot of my friends move here since it's been so pleasant. Would highly recommend!! Also leasing agent Cameron helped me from start to finish finding the best apartment he was so awesome!!

Lived here for 5 years - the only reason I stayed was because its 2 minutes from my office. If you…read morewant to hear your neighbors open and close doors all day and walk above you at 2AM this is a great spot. Not to mention the Lambos on Jamboree that come ripping by all day and night. The place is poorly built and clearly made of paper Mache. In my years here, the fire alarms would go off all the time, the golf simulator was broken 90% of the time and the gym burned down and it took about 10 months to get in gym, with no rent credit or any remedy. Upon move-out, they charged me for the most absurd fees after full consumption of my security deposit. I would NOT recommend living here unless you like way overpaying for a cheap build and a shoebox. The pool was nice thats, the only reason its getting a 2/5.

First month living here and I love it!!! Everyone so far is great from employees to neighbors…read more Update don't move here if you plan on sle

It's gearing up to 3 years of staying in Prisma! We've upgraded from 1 bedroom to 2, from 1 side of…read morethe building to the other, and we couldn't have been more satisfied. The management team is consistently looking at ways to engage our community with food trucks, events, and treats! There are a ton of residents who have been here for years and definitely make us feel safe and homey. We can't praise the maintenance and custodial team enough. Our work orders are worked on in less than 24 hours. They're respectable and quick. Alberto and Clara are the most hardworking duo ever, regardless of the weather - they make sure to keep our complex clean; most importantly, they do it with such a genuine smile. They've been here since we moved in and have seen our family grow and have constantly been just as sweet as the first day we met them.

The maintenance team at Irvine Company at Baypointe. Elvira. And pilar are amazing. They deserve…read morerecognition. I've never had such an amazing maintenance personnel that one above and beyond to make someone happy and they experience be the best one. I am forever grateful for every single time they were called to assist.

I used to live here at Baypointe Apartment homes for a few. On the before breaking my lease and…read morethis due for many reasons, first one all when in lease this place I didn't get a single phone call nor email from staff until 1 hour before the day of moving which I found out when I was already inside the property with movers and just there found out they don't have an actual leasing office on the premises which was weird, so I had to drive to another property to get my keys while my workers are waiting and charging me by the hour!! Then when I got the keys I was supposed to be happy with the quality of the unit, dishwasher was rusty, air vents were rusty and old, paint was only touched up with a similar color not the same color. Also you could see dirt and human hair throughout the walls. I submitted everything via move-in sheets. I also mentioned on the paper to send someone to double check which was ignored by the office. Other issues that made me break my lease was because this is a very old building and they didn't take care of it, walls and floors are super thin and you can hear everything your neighbors are doing, including when they take a shower or do laundry or even go to the bathroom, not mentioning all over the property is covered with parking and people's alarms go off in the middle of the night because of the wildlife around the property. Also, if you like cockroaches you are more than welcome to walk through the property and they are everywhere inside and out. They are usually very large and I believe this property had a lack of management. In addition, most of your neighbors are doing Airbnb and they don't care about it, even though it's forbidden by the Irvine company. When I moved out they charged me $350 plus for the paint and I was only here for 6 months. I reached out to the office and they sent me a paper from somewhere for $220 showing me the apartment was painted before I moved in which is not true because my move-in sheets show otherwise. So save yourself and check out other Newport Beach properties, this one definitely needs new management.

Also wanted to add another note for Claudia and Tina at the leasing office…read more They are always so kind and responsive. I tend to stop by with a million questions, and they never make it feel like too much. They take the time to answer everything thoughtfully and make sure you fully understand, which I really appreciate. They're incredibly accommodating and easy to work with, and they make the whole experience feel smooth and stress-free. Really grateful for them both.

I just wanted to share a quick review for the front desk team at Astoria Apartments in Irvine--Lily…read moreKitchen and Brenae Gomer are truly outstanding. They are incredibly professional, considerate, and always pay attention to the small details that make a big difference. Every interaction with them is pleasant--they're friendly, welcoming, and create a very inviting atmosphere for residents and guests. It's rare to come across a team that consistently delivers this level of service. Lily and Brenae are awesome at what they do, and their efforts definitely don't go unnoticed.

I paid a $535 deposit with the clear understanding that it would be refunded if my application was…read morenot approved. My application was ultimately rejected, yet I have still not received my refund. This is extremely concerning and unacceptable. In California, retaining funds without proper justification may violate California Business & Professions Code §17200 (unfair business practices) and other consumer protection laws. What makes this even more frustrating is that it feels like I am being taken advantage of. As a younger applicant, it seems like they assume I won't follow up or take action to recover my money. That assumption is completely wrong. Failing to return a promised refund is not just unethical--it raises serious legal concerns. If this is not resolved immediately, I will be filing formal complaints with the California Department of Consumer Affairs, the Better Business Bureau, and exploring further legal action. This is a deception and FRAUD I strongly advise others to be cautious before providing any deposits.

Stopped by yesterday tour! Met Lilliane, Tammy and Joshua! Friendly staff, gorgeous brandnew…read morecommunity, and nice apartments! Check out their specials too! Thanks for your time!

My wife and I lived at Elden for about two years. We very much enjoyed living here - the…read moreenvironment is peaceful, grounds are well kept, and neighbors are friendly. The apartment manager Kendra is very responsive and friendly. Street parking is a little challenging at times, but you can always find a spot somewhere within a block away.

To start, the management here is amongst the best, if not the best, I've ever leased from. Requests…read morewere handled promptly, the complex is kept very clean and (most importantly) the landlord is extremely friendly and reliable. The apartments themselves have a lovely layout and the small accents in the rooms make you sort of fall in love with the place. The courtyard is generally quiet and the community is largely young friendly couples. I've never needed to submit a noise complaint or any sort of complaint for that matter. Kendra, the manager on site, has been extremely friendly and supportive where needed. Through the pandemic, the coin shortage made it hard to find quarters to do laundry. Kendra always had quarters on hand which saved me a ton of time. Bonus: there's a cumquat tree near the back of the complex. An overall pleasant experience living here!

I lived here for six years and had a very positive experience. It's a great place for families as…read morewell as anyone looking for a comfortable and peaceful place to live. The management is responsible and responsive, and the maintenance team is always quick to take care of any issues. I parked in a carport during my time here and never had any problems. I always felt very safe and never heard of any serious crime or safety issues in the community. Overall, it's a nice, well-maintained place to live and a great environment for families with young children. I really enjoyed my six years here and would definitely recommend it.

Only lived here for less than a year. At first, it seemed, maybe this was the spot. They definitely…read morewere trying to make themselves seem more luxury focused. The staff was friendly at first, but really as time went on, that changed with problems in the apartment. First, they tried to sell us the idea about renting their fridge out, when we had a fridge. They laughed and said we could just sell it. HAHAHA yeah, just sell a fridge we own already and paid off to rent one? That's the most stupid upsell I have ever heard. Also, we left a really great and quiet community in Diamond Bar. And I am angry thinking about how they rushed us to sign the lease, saying that they get booked up fast. So much regrets leaving it behind for this less than secondary place. Here's a list of things gone wrong: *Promised us parking space if we just signed up on their little parking roster, we thought after living here a few months, there would be word about a garage or some kind of covered parking... WRONG. Also, you have to pay additional parking fees if you want 2 cars. And parking here is a nightmare after 8pm. None of the administrators actually live here, so they don't understand what its like, but trying to get parking when you have a late shift is a big frustration. You have to walk a block down the street, and you're competing with 2 other apartment communities. Both laundry facilities in the summer time is a HUGE Mosquito attraction. I am very much allergic to them, and when bitten, the bite area swells up to the size of a baseball. I am not exaggerating. I was scared to do my laundry during the late summer months. Last note about the laundry machine: other than the pet owners leaving behind pet hair everywhere, the laundry room is open to anyone who knows. People from across the other apartment units come over here to do their laundry. The maintenance guy, seems to avoid us because literally the 1st month of move in, we had terrible power outages in our apartment unit. He kept coming in several times in the week to try and fix the problem, but the power went out continually. It was really bad since it was the summer, it was hot and would have enjoyed the AC on. Also, I needed my computer to be working for work, etc. It wouldn't get fixed, and at some point they questioned whether or not we had too many things plugged in. We've lived in many apartments in our lives and not once was electricity an issue for us. And if it was an issue, 100% its always because the apartment did not have very good wiring. They clearly cut corners and daisy-chained a lot of the outlets together. When we put in a maintenance request, it felt super awkward. My apartment is a ground floor unit, and in my personal experience, it is always the coolest. Cool air sinks, and heat rises..basic science. But not this place. This is the hottest freaking apartment I have ever lived in. They have an A/C machine but it is not central AC. It only blows in through the living room. Fans are not an amenity/perk because there's 2 and the one in the bedroom has a fancy heater on it. The fans do nothing during the summer time because on the floor runs really hot wiring. Walking barefoot is unbearably warm. The closet becomes an oven during the summer. I can only guess that they are running some wiring on the floor. Prepare to shell out lots of electricity bills. They tried to sell us the newer fancier apartments that have new flooring and new appliances and bells and whistles. The kitchen light that automatically shuts off is a VERY big annoyance. Sometimes, being in the kitchen I'll be washing a big load of dishes, and then all of a sudden, the light turns itself off. And with my wet, soapy hands I have to go in front of the light and wave my hand. Its a really big disconnect. Ultra frustrating when I finish the dishes, then start cooking dinner, and RIGHT when I put the food into the pan, the light turns off. It's like, who thought it was a good idea? Can totally hear the upstairs neighbors walking from room to room and their pet dog scampering about upstairs. Also, when were not but a few months in, they started pressuring us about things in the patio. They literally act like they're a luxury HOA community. I'm pretty sure at that point they wanted to renovate our apartment, but needed to kick us out. On top of that, the old French doors that aren't really doors makes it frustrating to do any chores and be quiet with a partner. I'd try to put away the dishes, but then he'd wake up to the noise of any kind of cleaning. Or when I wanted to sleep, but he had the tv on, there would be noise. That was maddening not having a real door to the bedroom. One final thing, after we moved to a better place with two free covered parking spaces, I realized how crappy the layout of the apartment was. There's no built in storage, so you have to buy furniture which equals a lot of out-of- pocket costs, that was frustrating.