Unreliable. Sail at your own risk!…read more Harbour Cruises of Vancouver completely failed to deliver on the promise of their Indian Arm cruise. They claimed smoke in the engine room and limped back to port before we even turned into the Arm. Other reviews have reported unexplained itinerary changes that eliminated the main part of the trip. One has to wonder if they don't go up the Arm simply to save money when it's not fully booked or if their boats are that unreliable. While I understand mechanical issues, their compensation policy was completely inadequate. They offered a free drink on board and a coupon for 15% off a future cruise. Anyone booking on the internet can get a 20% discount off any cruise! After much back and forth they finally offered a 20% refund. The final price after this discount was approximately double the price of a narrated harbor tour. We received an un-narrated tour of the container port instead of a tour of the natural environment, which is what we were promised. We feel cheated by Harbour Cruises of Vancouver. Sail at your own risk!

Great experience with Harbour Cruises, we booked a 60 min afternoon boat ride for my 2 young…read morechildren, husband and myself. It was very family friendly, the staff on board were so kind and informative with the tour and just talking to us personally while out on the water. My son loved the boat ride and it was very cool to see parts of the city from the water. Highly recommend.

I would never rent from this boat company again, and suggest no one else does either. DO not…read moree-transfer as your money will not be returned. I rented the Meridian 441 on July 19, 2020. I paid $1,000 deposit for gas, I was asked to e-transfer to Juan He. I spent a total of $120 gas on the yacht. Juan He is not returning my calls, and is not returning my $880. I had a horrible experience with Juan He. My car broke down the day I organized to pay cash deposit to Juan He, after that she was very rude and frustrated with me. I let her know that my car broke down, and my boyfriend was having second thoughts about the yacht due to Covid-19 and I would let her know as soon as I did about the yacht booking. I called back about 4 days later to book the yacht, she was still rude and stated that I had to pay full price of $3,808 in order to book the yacht. I e-transferred $1,904, and she threatened to cancel the booking and return my money. I asked if I could pay $1,904 deposit and pay the rest on the day of, and she angrily agreed. On July 19, she demanded a $1,904 e-transfer, or the yacht would not leave the Richmond dock to pick us up in False Creek. She also demanded a $1,000 e-transfer to pre-pay for gas. I paid, as she said she would cancel the charter if I did not. We reached False Creek, we were late for the charter understanding it would be going into our own time. We got on the boat and one bathroom did not work. We were promised 2 bathrooms. The other bathroom stopped working within an hour into the charter. We had no bathroom to use for the rest of the charter. Also, while on the yacht, the captain's driving was extremely unsafe. He did not seem qualified at all. My boyfriend has owned several boats/yachts before and was helping him the entire time, and was not able to enjoy his birthday as he was worried for our safety. The captain was not able to dock properly, and the yacht was rocking the whole entire time. Many passengers were thrown across the yacht and have bruises. The captain was also extremely rude and was yelling at the passengers of the party. He screamed "NO" when one passenger tried to take food from the top floor to the bottom floor. He stated all food must stay on the top floor, even though the food was flying everywhere. Also, he forbid us to take off the windows of the top floor of the boat, he claimed "they are hard to put back on." We were sitting on the top, and it was muggy and crowded, we said we would help put them back on and took them off ourselves. I understand that I did not show for the first payment, but that is no reason to mistreat your customer for the entirety of their booking and also steal their money.

I had the best cruise experience ever. I have been try couple of different yachts before , but…read moreParadise offer the newest !

Excellent dinner cruise last BC day evening to see the fireworks. Welcomed aboard, wonderful staff,…read moredelicious food buffet, & great music. We toured False Creek and English Bay & were set up ideally for viewing the fireworks! Looking forward to going again this year! Highly recommended!

From the owner: Looking for a safe place to celebrate your next phenomenal event? Brace yourselves, because…read moreVancouver Yacht Charters is now providing a convenient platform for your Vancouver wedding cruises, dinner cruises and all sorts of boat cruises that you can possibly think of. Speaking of boat rental Vancouver, it is quite a challenge to find the ideal Vancouver cruises that will cover all your requirements in one go. As one of the pioneers in organizing dinner cruises Vancouver, we have a reputation for giving you a menu that is worth hopping on a cruise for. With our experience and passion, our Vancouver cruises are known for offering you a delightful experience every time you hop aboard with us. Wedding cruises Vancouver will be available year-round for extremely affordable prices.

If I could give less than 1 star I would. On a chartered…read morestaff trip booked at least a week in advance. Wouldn't start processing payment until the minute we were set to leave and their systems took half an hour to process. They had the payment info for just under a week but would not process it and then hiked up the price as we were leaving. We were set to leave at 8, left at 830. Booked a 2 hour trip and pulled back in at 950. The inside of the boat reeked of gas the whole trip, and the music system was unaccommodating . Only had a headphone jack with no converters for iPhones or their own Latin music. Wires laying out everywhere. Captain was incredibly aggressive to my manager as she tried to process the payment as fast as she could after the captain insisted on payment before leaving, even when she had already payed a safety deposit. Terrible service and absolutely would not recommend.

I recently booked a boat with Golden Eagle Charters for my boyfriends birthday and it was by far…read morethe best experience I have ever had on a boat! I was quite nervous to book at first because this was my first time renting a boat but Audrey made sure everything was fine and gave me as much information as he could before our arrival. Audrey and his staff were so welcoming and made us feel very comfortable while our time on the boat. It was great that there is an upper deck as well as indoor lower deck because as it got late, it started to get a bit cold. I have already recommended several of my friends and we have all agreed it was an amazing time. I will be definitely be returning as they are an affordable boat and have exceptional customer service. Thank you again to Golden Eagle Charters!

We chartered a cruise ship, the Pacific Yacht, through Fairweather Cruises for 115 guests and the…read moreexperience was amazing! The food was delicious, the crew was very professional, helpful and kind, and our guests had a wonderful time.

I decided after much contemplation (and several declines from my friends much to my surprise) that…read moreI'd ask Marcus to come along with me on this three hour tour of the Vancouver Harbour, False Creek and downtown aboard the famous Hornblower Yacht that departs from Coal Harbour. It shocked me actually that Marcus wanted to come with. He didn't usually like to lift his sorry butt off the couch on a Sunday, complaining usually of his torrid night past which consisted mainly of hard cheezies and plenty of X-File repeats on DVD. "They're called reruns," he told me as we walked up the plank to the main deck of the Hornblower - a three deck yacht that was immaculately clean emitting a sense of pride that only the great ocean could demand. "Besides," Marcus threw in. "I couldn't let you go alone." Inside my head, I thanked him. I didn't understand why my friends would turn down a chance to ride False Creek, through the heart of downtown Vancouver, past the business district and take in the beautiful sight that is the sails of Canada Place. Usually, I'd have to draw straws to see who went... but not today. There was only Marcus left standing. In the dining room, the tables were set with matching table cloths and napkins, and at the end of the room, there was a full bar for cocktails and non alky's. On the walls, pictures of famous ships and other boat paraphernalia brought a feeling of comfort and nostalgia, even though I'd never been on the boat before. Upstairs, Marcus excused himself and instinctively found his way into the men's washroom, patting his stomach and announcing to the rest of the crowd that he "had to create some space for dinner". I cringed. They all walked away disgusted. The Japanese could hear the toilet flush from downtown Tokyo and they yelled "Tsunami!" as Marcus bailed out of the loo. "Now I feel like a man," he said (only he was truly serious) "Let's go see the boat". The second deck of the Hornblower wrapped around the entire length of the ship. There were chairs and tables scattered all around from bow to stern. Pockets of people sat with martini glasses and beer steins, taking in the view of Coal Harbour. The blue sky above displayed a run of overcast, but that eliminated the sweltering heat that pounded behind the clouds. It was a perfect day for a cruise. The Hornblower DJ began the evening with light Caribbean music, then as the time passed, got into newer music and old time rock and roll. The dinner was a choice cut of prime rib, roasted herb potatoes, fresh veggies, French bread and a variety of salads. Overall, the presentation was great and the food was tasty. After dinner, that's when the party really got started. Marcus downed three quick tequilas from the bar and scooted upstairs. I cringed again, wondering if I would be wiping Marcus up off the floor by the end of the trip. I downed my red wine and chased after him. Upstairs, the DJ had most of the people dancing in mere minutes. Playing music from the disco era, to the eighties, to old time rock and roll - he didn't stop once. He was unique in the sense that he pulled out costumes and masks for himself and the dancers to wear. People loved it! They put on the Village People hats and did the YMCA! I'd never seen a group of people have such a good time in a short amount of time. He even had Marcus dancing. During the song Man, I Feel Like A Woman by Shania Twain, the DJ put a feather boa around Marcus's neck and dressed him up like a woman, wig and all! Marcus saw me watching from the railing and strolled over to me... more like sauntered seductively. "Dude," he slurred. "I totally need some bazookas!" He raised both his hands to his chest and squeezed. For the first time in a while, I saw my friend smile. By the end of the trip, the sun had set and the beautiful lights of downtown Vancouver appeared. The BMO building stood tall on the shore. The RBC building with the one solid green laser light that shot high into the night sky. Stanley Park on one side, the North Vancouver Quay on the other. The sails of Canada Place were lit up like the Hollywood sign and clear as day. There is no better view of the city than from the deck of the Hornblower. I felt Marcus slump down beside me against the rail. He reeked of tequila and cheap perfume."I think I got a date," he slurred and turned halfway around. I turned and saw him wave to a red hair lady about fifty years of age, wrapped in one of the DJ's boas. She must have outweighed Marcus by at least a hundred pounds, but she was happy... and apparently so was he. "Jackpot!" He made a motion in the air like he was pulling on the limb of a one armed bandit. "So you had a good time," I said. "Ooooh yeah," he smirked. "I'm glad I told everyone that the cruise was on the Fraser River... not False Creek." I was angry only for a second. He was my best friend after all, and if anyone needed to have the night of their life aboard a beautiful yacht, it was Marcus.

We had such a wonderful time being on a boat, and that was mostly thanks to Sirpa, her enthusiasm,…read moreexperience and knowledge of nice spots worth seeing. For me it was the first time on a yacht and I truly enjoyed the whole day. Everything was perfectly planned, we had amazing weather, everything was just simply perfect. I can only recommend North West Coastal Charters to everyone interested in boating, definitely worth it!

From the owner: Helping customers find the most suitable boat, making sure they are well equipped and provisioned,…read moreworking on their itineraries and wishes with hiking, kayaking and quiet anchorages are all things I love doing. There is nothing more satisfying than listening to happy return customers share their boating stories and photos.

We had a great experience. We took advantage of their early bird deal where you buy two hours and…read moreget one free. They had us arrive at 10 AM with the rental lasting until 1 PM, though we had to watch a 20 minute safety video and get lifejackets and everything so by the time we got in the boat and started off, we had about 2 1/2 hours left. I guess that's why they give you the third hour free? Fuel was extra though, which we didn't realize. Regardless, we felt it was well priced compared to other places where renting a boat could be double or triple the price. our boat was clean and looked practically brand new. We really appreciated that there was a cover/canopy on the boat to give us shade. We had amazing weather and the whole trip was lovely. I would definitely recommend doing this.

We were able to walk up on a summer day and book a boat for 8 people! What a great way to see VC!read more

Docked at the Plaza of Nations Marina, we went on a private dinner and firework cruise on the…read moreNeptune's Jewel. The yacht is very clean and well kept. The staff is very attentive.. Perfect night for a party! We had a nice buffet style dinner with Salmon, Stuffed Peppers with Quinoa, Sauteed Veggies and salads. (Most of the attendees are vegetarians), Cash Bar on board and free soft drinks for non drinkers. We finish with fruit, dessert and coffee/tea. The captain took us on a nice sunset cruise around Vancouver, then closer to the start of fireworks, he slowly move the yacht around so we can get the best view without any obstructions from other boats. The perspective of the fireworks from the water is incredible. It was a great experience and we will cruise with them again.

Captain Dave and Cee Cee were amazing hosts for our group of 8, they were more than accommodating…read morewith our requests, had a great selection of drinks and locations to go to. The boat Sea Sanctuary was so much fun, would charter from them again!!

Where do I begin?…read more When I started planning my wedding a year ago, I looked into prices for planners to organize the whole event. At that time, I found the quotes extreme and saw no reasons why I would not be able to plan it myself. As the wedding got closer, stress levels were elevated, drama was added to the table and everyone's threshold for patience dramatically dropped. It was about 4 or 5 months to the wedding that I realized I DEFINITELY need a planner for the Day-Of Coordination at least because I did not want to go through the same chaos on my wedding day. I met with another very well-known local planner. We met and then she disappeared on me after I had mailed her the cheque. She did not respond to my calls or emails for a whole month, later claiming that she thought I was uninterested in her services and was lying about the fact that I had mailed the cheque. I thanked God EVERY DAY after having met Sarah Shore from DreamGroup that things fell apart with the other planner. In our culture, it is customary for the elders in the immediate family to be in charge of the day and having a day-of coordinator was slightly surprising for some and many including my own mother believed that it was unnecessary. My mother is now Sarah's NUMBER ONE fan. She absolutely loved how having Sarah manage the day allowed her to actually enjoy the wedding. Every time that I or anyone in the bridal party was stressed, all we had to do was just talk to Sarah for 5 minutes and we would all forget why we were even stressed. The way that she is so calm and collected is inexplicable. All our guests are still raving about how everything was well planned and organized and it could have NEVER been possible without the help of Sarah. I have said this to Sarah many times that I could never do what she does for a living considering the amount of stress she has to deal with and yet manages to remain soooooooooooooooo calm. I used to think quotes for planners were extreme, now I think they cannot charge enough for the work they do. Seriously, without a doubt, even the thousands of dollars you might end up spending on a planner is worth EVERY penny because otherwise you will not enjoy all the other pennies that you spent on everything else since you will be too stressed out. I will not recommend anyone else as a planner for any occasion. DreamGroup is seriously your dream vendor.

Didn't even take the time to respond to a voicemail. Doesn't bode well for the time and attention a…read morebride deserves for her wedding day. Clearly they only want to work with some clients and if you do not fit the bill then they will not even respond. I would proceed with extreme caution. There are many other vendors out there, do your research.