Kim completely went above my greatest expectations. It was Monday Janaury 6th and I was so nervous…read morebecause my homeowner's insurance was cancelled for no reason on 1/7/25. No one had any idea of what was to come on Tuesday January 7th, 2025. We lost thousands of homes in the Pacific Palisades and Altadena from the wildfires. I was very close to evacuating in Glendale. She was able to find me a policy with a good rate. Then I had to tell her a week later that my previous insurance company had reinstated my policy. She was very understanding and happy for me. I definitely give Kimberyly 5 Stars!!! Cynthi Kent

I am a Realtor and my clients have had many challenges with insurance in the last 2 years, Kimberly…read moreand her team have been amazing at answering questions and helping them get insurance placed on properties and situations others would not. She has also helped me and my family with some of our insurance needs. If you're looking for insurance - she's your girl! You can trust she has your best interest in mind! Jackie May

I needed proof of insurance for my mortgage lienholder. I called Insurance Partners and spoke with…read moreValerie Bueno. Valerie got me an insurance policy with proof of insurance, and I was able to clear the issue with my credit union that same day! I am very happy to have found Insurance Partners.

I've been with this insurance agency for many years, the staff has always been helpful,…read moreprofessional and service oriented. However my new account manger or agent, Bernardo Bu is a cut above in knowledge, service and attention to details. I had recently was required by my mortgage holder to buy flood insurance due to a revision of flood map. Bernardo was able to find me t great flood quote, in short order. He also showed much patience spending time on the phone with me and mortgage holder representative explaining coverage issues to my mortgage representative. i strongly recommend this agency for your personal or commercial insurance needs. This recommendation is personal as I was insurance underwriter for Travelers insurance for 25 years.

I don't usually write reviews, but I had to give a massive shoutout to my friend Jhoanna for…read morehelping me wrap my head around the confusing world of life insurance. I'd been putting it off for way too long because every time I tried to read about it, I felt like I needed a translator. Enter Jhoanna--part human, part financial guru. She broke everything down for me in simple, real-life terms, answered every one of my "stupid" questions (with zero judgment), and even helped me figure out what kind of policy actually makes sense for my situation. I never felt pressured--just informed and empowered. Thanks to their guidance, I finally feel like I've taken a smart, grown-up step for my future. If you're as lost as I was, find yourself a Jhoanna. Or better yet--ask my friend. They're a gem.

From the owner: Protect What Matters with Tailored Life Insurance Strategies…read more Offering customized solutions to help safeguard your future and support your financial goals: • Indexed Universal Life (IUL) • Whole Life Insurance • Term Life Insurance Permanent Life Insurance as a Financial Strategy • Protect your loved ones while building cash value over time. • Access policy values through tax-advantaged policy loans, when structured properly. Children’s Life Insurance — A Lifelong Asset • Coverage available as early as 14 days old. Helps build guaranteed coverage and cash value that can be accessed later for college, a first home, a business, or more. (Access through loans may reduce the death benefit and policy values.) Fixed Indexed Annuities (FIAs) • Growth potential tied to market indexes • Protection from market downturns • Tax-deferred growth • Create guaranteed retirement income, including tax-advantaged distributions when properly structured Health Plans Offered: Level Funded Group Health Plans for Small to Medium-Sized Businesses Minimum Essential Coverage (MEC) Plans for Small to Medium-Sized Businesses • Help employees meet the individual health coverage requirement under the ACA and California’s individual mandate. MEC plans are designed to meet the federal definition of Minimum Essential Coverage under the Affordable Care Act. They may help individuals avoid ACA or state tax penalties, but do not provide comprehensive major medical coverage

Phenomenal customer service with speedy and professional communication! Just opened my second…read morepolicy with them! Thank you KAIDEN KAHKOSKO.

Customer is good! They worked on getting me the best rates possible for my business needs,…read moredefinitely would recommend.

Great company!!!! Knowledgeable and they make it real easy!! Serenity answers all your questions…read moreand is very responsive!! She is so kind and there was no pressure to invest!! Thanks Serenity!!!!

INFINITE INSURANCE & FINANCIAL SERVICES IS THE BEST! Worked with Founder & VP, SERENITY & she is…read morepersonable, professional, kind, honest and the real deal. She explained everything very clearly in simple terms. With the stock marketing tanking, this is a great opportunity to make up lost funds. Give Serenity a call

Eric Uzeta was extremely helpful in finding me the best car insurance policy, and saved me hundreds…read moreof dollars, headaches, and time! He always responds promptly to my questions/concerns and provides me with the best solutions. He got me a great discount when combining auto, home and was even able to get me life insurance coverage!!!! I will remain a loyal customer because of his extensive knowledge when it comes to insurance policies and of course his QUICK customer service skills!

I recently switched Auto Insurance to FARMERS & Maria helped me all the way through in the whole…read moreProcess, I recommend 10/10. Thank You so much!!

My Medicare Part D drug plan was going to double for 2026…read more My agent didn't warm me??? And then I met Alison. Wow She showed me the right away a good way to save the money and STILL have all my drugs covered.It was so easy,I was amazed and impressed! And I'm so relived that someone like Alison knows exactly what to do.I know I can talk to her whenever I need more help.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

John is the BEST! I've always had AllState insurance and never bothered to change it up but always…read morewondered if there are better rates elsewhere. I was able send John my current policies and he got back to me quickly with matching policies and price differences. He reviewed my policies for FREE and explained them in details and gave me a piece of mind regarding my coverage. At the end of the day, the saving was not enough to go through the hassle so he recommended that I do not switch. I love how honest and genuine he is, so I went back for my life insurance policy. John was extremely patient and explained every detail regarding life insurances, from term vs permanent, return of premium, to rate levels, etc. He was able to direct me to what I needed and got me the best rate possible! When I signed the policy, he went through it in detail and explained to me what the different riders are (disability, ROP, etc) and was really thorough and made sure that I was comfortable with everything. When I compared my policy with a friend, I found out that I'm paying 30% less than her with 4 times the insured amount!!! I learned so much from John regarding insurance and I'm very happy that I'm properly insured. Thank you!!!

John is pretty awesome! Very knowledgeable and walked me through the process with my insurance. I…read moreappreciated everything he's done and you won't be disappointed! Thanks John!!!

Sonia at Damian Useda's State Farm Agency always provides excellent customer service! She is very…read moreprofessional, knowledgeable, patient, and kind. She really takes the time to make sure you understand everything. She is one of the sweetest people I have ever met! Always a positive experience! I highly recommend this office!

I never even met Damian. I was ok with the insurance and in their eyes I was the perfect customer…read more That ended when I hit the rear of a Volvo who kept hitting her brakes in front of me. I would look straight ahead and then to my left. Once the white car passed that was signaling right the whole time as if to enter the freeway. The lady in front let go of the brakes and moved about 4 feet forward. That's when it happen. Not realizing that she was still inching forward and stopping. I hit her on the back. Still she did not move. Traffic was backing up behind us. I knew she was frozen, so I hit my blinkers and slowly moved back enough to get me to get in front of her. I signaled and waved and yelled for her to follow me so we could exchange information. After what seem an unnecessary long time I got her to follow me into an industrial parking lot. I parked my car in a parking space and she pulled her car forward. She wouldn't get out and I finally walked over to her to ask her if she was ok. All the while I noticed the tiny dent that I had caused to her car. So small it looked like a dimple. First thing she said was "were you the one in the white car". Hah? She was confused the white car was the one we were trying to avoid hitting us. I asked if she was ok . Time passed an she didn't answer my question if she was alright. Finally she got out of the car and looked at me very confused. I asked her again " Are you ok, do you need an ambulance. Finally she answered. "Yea I am ok" not once asking me if I was ok. I pulled out my registration, insurance card and License. She didn't do the same until I finally told her to do the same and we could take pictures of each others info. After hesitating for a while she finally spoke up and said " I need to call my husband. She went back to her car to wait and I did as well. Soon he arrived to access both cars. I pointed out that her car was very strong and well made. " he said that's a Volvo for you" He went over to see the front of my car. He said " whoa you really got it good". That was a true statement. My front end had hit hers to the left and her incredibly strong car hit me dead center and tore up my rubber front end and pushed in my right headlight. My car being a 2009 I only had liability. In the meantime he was adamant to get a police report. I said to him Police won't come out if everyone evolved is ok and doesn't need an ambulance. He stepped away and proceeded to call police . The policeman talked to both of us. He asked us both are you ok and did you exchange numbers and insurance. I said yes and just about when she was going to speak he interrupted her and said to the police. "We would like to get a police report " The police said it's not necessary if no one is injured. The husband said well that's why we want you to come out and give us a report. The policeman said ok, but this is not necessary. After an hour a policeman arrived . So far we were more than two hours into it. The Policeman looked at both cars , asked if we had exchanged info. I told him I had her take pictures of mine but she hasn't given me hers. He told her you need to give out your info. The policeman proceeds to get in his car , when the husband runs to stop the cop from taking off and said . " Can you send an ambulance over to check my wife I think she is having a sore neck ". I never felt so alone in my life. The cop said "No it's not necessary since she seems ok and she said she is ok. Ok , but, but can you come look at where it happened ". The policeman said ok? But real quick. We followed the husband, the wife , the cop and me in that order walking in a straight line. I felt so bad for the policeman. He said Ok, " so what do you want me to do about it. The insurance will take care of that ". He turns around and did a fast walk to his car. The husband proceeds to call another jurisdiction. Turns out it was signal hill highway Patrol. They looked at her and said . Sorry this isn't our jurisdiction. Once they left he proceeds to say . "We really need to get a Police report" Whats to say she won't take the blame. It's now 3 1/2 hour in 90 degrees. After he said he was calling another jurisdiction. I said that's it I'm going home you got my info. Finally after about two months, I get a call from the insurance telling me that they would be raising my insurance rates. I asked them how much did she claim. They told me that they do not give the claimants information out. So it wasn't until earlier this year when I went to seek another insurance that I was told how much they claimed. My car was a total of 5,000 in repair and paint. All out of pocket. They claimed $14,000! Guess once I was gone he told her to act like she was in pain. Guess I should have hung around for the police report he wanted so bad.

If your looking for quality insurance with an INCREDIBLE staff look no further than Keir Jones! I…read morehave been with them for the better part of 5 years and have had nothing but positive experiences. All of the staff is knowledgeable, friendly, courteous and always willing to help! However, I recently had a string of car troubles and worked with Melissa each time and she is amazing! I'm truly grateful for all her help. Insurance can sometimes be confusing but they truly make it so easy! Thank you Keir Jones

Watch out Business clients, they can underinsure you with out you noticing it. They engage you with…read moregreat rates but then when the years go by you get audited for been underinsured and a big bill to pay to them. Not an Agent you should trust they are doing the best for you but the best for them. Update: I will leave my business name after we finish all the transfers and Audit for the new insurer. Don't trust in you guys making a move on us. I did send my payroll estimates and were underwritten under half of what I said to the Agent. And I trusted the Agent and didn't verify that number, thats my fault but we hadn't had that problem before with our other businesses and insurances... now we are having to pay a big bill for this.