OMG if you see the woman at the front desk talking on her gold cell phone case, just turn around…read more She's obviously not happy to be there. Completely different experience than communicating with Gary and Marcus. If my only contact at the facility was her I definitely wouldn't have gotten a unit eek ... My word that is one cranky person - I'm not even upset I'm more shocked at her nonsense lol I'm not taking away any stars bc of one crabby woman but Lordy stay away if you want help or have any questions. The facility is still clean and I want to reiterate Gary and Marcus are absolute rock stars!!

Have been here since they opened and couldn't complain until now.... In the last year the "one and…read moreonly" elevator has been out of service about 5 times. I don't think I need to explain what a big inconvenience this. If your someone that might need to move stuff out of your storage on a regular you might want to look at another place

This place is awesome great customer service, the owner ken is a very polite and friendly man who's…read morewilling to make it work and get things done. We store many trailers here and have never had any issues, it's a very secure place with a great manager.

Nothing special about this place looks like a junk yard. guy in the office is arrogant don't expect…read moremutual respect. But if it's your only option Your best bet is to negotiate the monthly fee.

Amenities galore! We've been storing our travel trailer for a year now and it keeps getting better!…read moreWe love that it's close to home, covered and has water, air and the ability to refill propane - but there is also an ice machine and a wash station! Friendly, helpful staff. The space is safe and secure, happy customers here!!

Great people, large driveways and access lanes and always clean. The onsite amenities like air,…read morewater, and vacuum are an added bonus.

If they have an opening take it! I had my RV stored outside and had to wash it myself every few…read moremonths. Now it is safe and sound. Every time I take it out is it wash for us. They have so many other services. Our 2020 RV looks as new as the day we took it home.

Very responsive and attentive to details. Felt as though customer service was a priority. Nice…read morefacility with amenities to suit any RV or boat need. Would highly recommend.

Courtney is amazing customer service! Got us in and out quickly and got us the perfect storage…read morespace that we need.

Excellent service! Jesusus was great to deal with. I'm glad I chose this location…read more Location is safe and secure.

Impressive, clean, great security but best of all great customer service from John O. He is…read moreextremely professional, friendly and knowledgeable!

John was very helpful in the entire process. Found a perfect spot to store our trailer in the Luxe…read moreGuard RV Storage yard. He went above and beyond. Highly recommend!

I have been with ABBA Storage for the last 12 years and the service & value have been great. I…read morefeel very secure keeping my stuff there. I really like the on-site management and attention to cleanliness and security of the premises.

UPDATE: as of may 14, 3:50pm absolutely no one from ABBA has contacted us to follow up, apolgize,…read moreoffer any consolation- NOTHING. Now while I fully understand that this CAN happen, it SHOULDNT and their lack of accountability and overwhelmingly POOR response to our beloved trailer being stolen from THEIR PROPERTY, is disgusting. TRAILER WAS STOLEN FROM PROPERTY MAY 12, around 8am. ABBA STORAGE DID NOT CALL OR NOTIFY US UNTIL 12pm on may 13, today. The day I'm writing this review. I am just now getting home after an absolutely unacceptable experience with this facility and its employees. My family and I have been renting a space at Abba storage in Concord for approximately eight years we have stored our Coleman travel trailer there for the entirety of this time yesterday morning somebody came in behind another customer with a U-Haul truck and hitched it up to our trailer and stole it in broad daylight, then on top of it, ABBA Storage, did not call and notify us about our trailer being stolen from their property until approximately 12 PM the following day May 13, the employee at the front desk, lied to me and said that she called me and left me a message after going through my phone records At length she never once called me nor did she leave me a message, hence our shock and surprise finding out the day after that our property had been stolen. When we arrived on Abba Storage's property to discuss this with them. They also told us that they have not filed the police report or called the police. They did not notify anybody about what happened or about our trailer being stolen from their property. ******** EDIT the police officer confirmed that when asked WHY they didn't notify us sooner regarding our stolen property they said they were " too busy" .......! Woman at the front desk also said they know and have known that people have been renting storages to steal peoples property! So that was nice to know and find out! Supposedly the manager does hourly checks on the property to ensure that all trailers and property looks like it's undisturbed and nothing looks out of place, clearly they are not doing that because my trailer was taken so boldly , at 8:22 AM. When asked direct questions from the police officers about the maintenance of the facility and their protocol and procedures. Those were pretty much unanswered and a lot of "uhhh" and we "didn't see it!" Those were the responses. They have been absolutely unhelpful. They have been unapologetic. They did not once offer any sort of consolation or apology for what it happened. "24/7 camera monitoring" should provide you little to no comfort here-- Their cameras are antiquated and are somewhat fuzzy and blurry. When we were going through the footage to review what we could find and what we could see on the footage in order to persecute this thief-- we could barely make out anything. The cameras on the facility are not monitoring every single angle that you think that they are and they certainly don't have high quality footage in order to successfully obtain evidence. I'm not even sure there are enough cameras to make sure that they're capturing everything on ABBA's property. The response from ABBA was extremely disappointing. They have been rude dismissive and frankly, they haven't taken any responsibility for this happening at all. Do not store your personal belongings or property here they do not care about their customers or their personal belongings, and that is a fact.. Their gate is open literally all morning we witnessed tens of cars, simply following each other in back to back to back --and while I DO understand that at a storage facility tailgating, and that kind of stuff is of the nature, it is ALSO the responsibility the storage facility to maintain safe environment for their clients and for their clients property!!!!! If you have property stored here I would recommend you relocate it, expeditiously.