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    Pacific Point Podiatry

    4.3 (11 reviews)
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    Review Highlights - Pacific Point Podiatry

    Staff is very friendly and welcoming.

    Mentioned in 2 reviews

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    Alexis Lane, MD - An office that feels like home

    Alexis Lane, MD

    4.3(17 reviews)
    0.8 mi

    Dr Lane and her staff are both incredible. I had tried two different Aptos med spas and had very…read moreunpleasant disappointing experiences. Both of those providers way overfilled my lips requiring second visits to dissolve (which really hurts!) my overfilled duck lips. Neither provider offered to refund any of my money - which was twice as much as Dr Lane. She is totally transparent with pricing, and let me know exactly what my options were and the costs prior to procedure. Most importantly, the filler and Dysport were painless with nearly zero bruising. She's an artist and a pro with amazing bedside manner and I had a wonderful experience with great results. Highly recommend

    I would give no stars. Came in requesting two surgeries. Dr. Lane advised against one and the other…read moredidn't have the confidence to do so. She started telling me about Botox instead. She made it sound like I could apply the consultation fee towards Botox. I called back and asked to apply it toward a product and they said "no". I wouldn't recommend her. I found someone else who can easily perform both surgeries, and they applied the 250 dollar consultation fee toward the surgeries. It's gauche to nickel and dime a person for a deposit when the Dr. is the one who is lacking in the confidence to do something as simple and as ordinary as what I was inquiring about.

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    Alexis Lane, MD - Cute office

    Cute office

    Alexis Lane, MD - My before and after pictures of getting my lips done pretty happy

    My before and after pictures of getting my lips done pretty happy

    Alexis Lane, MD - My after picture. So pretty and natural! This was 20 mins after getting them done.

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    My after picture. So pretty and natural! This was 20 mins after getting them done.

    Surgical Associates of Monterey Bay - Dr. Jessica Santillano

    Surgical Associates of Monterey Bay

    3.3(29 reviews)
    5.4 mi

    Dr. Santillano is absolutely amazing. I was facing life changing surgery due to cancer. She was…read moreprofessional and very compassionate. She took all the time needed to answer my questions and address my concerns. Requiring surgery is scary but Dr. Santillano provides reassuring care that is truly compassionate and caring. Additional, this same compassion can be felt throughout the facility. The front desk staff are professional and prompting attend you from the moment you enter the facility. The medical support staff are friendly and show compassion throughout your visit.

    I put off having a colonoscopy as long as possible. But considering how easy the process was, I…read moremight have considered doing it sooner. From my pre surgery appointment to my post colonoscopy, it went as "smooth" as one could expect. Dr Paul Nguyen perfectly articulated what to anticipate the day of. When I arrived at the surgery center for the procedure, I did not have to wait in the sitting room. They promptly brought me into the prep room where I was introduced to my nurse and anesthesiologist Dr Wong or (Dr Fong)? Nurse Julian got me dialed into my gurney and Dr. Wong careful administered my IV. I then was rolled into the surgical room where my favorite tunes were playing and I was greeted by Dr. Nguyen. Next thing I know, I was being rolled out of the room, waiting for my pick up and waving goodbye to the friendliest team of Drs. and nurses. If there is one more point worth mentioning...I never once was anxious or fearful. The staff was so well trained and organized. Because of their timely bedside care, I never had a chance to think too much about what was about to happen. If you are due for a colonoscopy and are worried about the experience, I would highly recommend scheduling your appointment with Dr. Nguyen. He and his staff are a class act. Thanks Dr. Nguyen, Dr Wong and staff! See you again in 7 years

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    Surgical Associates of Monterey Bay - Dr. Paul Nguyen

    Dr. Paul Nguyen

    Surgical Associates of Monterey Bay - Dr. Brian Waddle

    Dr. Brian Waddle

    Surgical Associates of Monterey Bay - Dr. Louis Lee

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    Dr. Louis Lee

    Gilbert Richard, MD

    Gilbert Richard, MD

    2.1(9 reviews)
    0.3 mi

    My personal experience with this office has not been a good one. I really like Dr. Gilbert as a…read moreperson, but unfortunately, his practice and methods of running his business are questionable. His office manager, Gaylia, runs the show there. She is unprofessional, rude, and does not look out for his patients best interest. You will not be able to get a hold of Dr. Gilbert and when she feels overwhelmed with her workload she takes it out on his patients. When you request a call back from him directly she makes excuses as to why he can not call you back. She answers all of his emails, calls, and text messages so you never get a direct answer from your Dr. She is not licensed to give medical advice yet will not allow you to talk to him. When you request your prescription to be filled she answers with "I will refill in the order I receive request I may not get to yours" then you start requesting your refill earlier and she responds with "you need to request the day before your due date" only to be given the same answer you got "I request in the order received I may not be able to get to yours" she is on a huge power trip. Again this is my personal experience but I know many others who feel the same way. When you finally do get to talk to Dr. Gilbert his response is that she has been with him for 25 years and he needs an office manager. He will never listen to your concerns or address it with her. This is the most unprofessional medical office I have ever worked with. I switched doctors, was able to get in right away, and already have my prescription refilled. I don't know why I waited so long to change doctors! I should have changed offices a long time ago. So this is a warning to future patients...if you want to deal with a doctor directly, be seen in a timely manner, have your prescriptions filled on time, be treated professionally and appropriately, then this is not the place for you because you will get none of that. Gaylia seems like she is overwhelmed as she is the only person who works for Dr, Gilbert. He has one employee. She is rude and does not care about your medical diagnosis. I would not suggest this medical office. Horrible quality of care!

    Bad medical judgment, prescribed stimulants and did not link increased dosage to my problems with…read moreinsomnia. Dumped me as a patient when I was in crises. Neither he nor his assistant Gailya asked what was going on when I hesitated to pay for session in advance. I had just found out my daughter had metastasized melanoma.

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    Gilbert Richard, MD

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    Pacific Point Podiatry - podiatrists - Updated May 2026

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