Today I needed a colonoscopy Kaiser made me an appointment for this office and I'm glad they did…read more From the moment you walk in friendly customer service. The nurses and anesthesiologist are wonderful and helpful which is a plus for me. Dr. Schlussel was professional and funny. He made me feel very comfortable with him before my procedure. He introduced himself and gave me and my husband a brief but important run down about him and his experience of expertise as a doctor. We really appreciated that. We did wait a long time to be seen but we did understand why and they make you comfortable while you wait. We highly recommended this establishment for your surgery needs. A special thanks to the nurse that setup my surgery needs I'm sorry I cannot remember your name but we truly appreciate your kindness and help. 5 for Doctor and staff across the board.

This facility is a very clean facility, and the clinical staff is amazing. The reason I give only 3…read morestars is because you should probably get prior authorization from your insurance company. When you pay the estimated amount and it becomes an over payment. Good luck getting your refund back of over $700. I have only gotten the run around about payments not being posted to their system with ample time to have them posted. Especially, when blue shield states that a check has been issued and even cashed by the surgery center. Also, good luck speaking to the financial department. They don't answer and don't return phone calls after leaving messages, and the manager is hard to get a hold of.

My dad was seen by Dr. Weiss this was my first time accompanying him and this doctor is rude,…read morearrogant, chose not to answer questions. He just wanted a yes or no answer was quick to just say he would put in another request to insurance but didn't put much care into patient. Why are you in the medical field if you are not going to care for patients? He needs to have better bedside manner. Will never recommend him if you have to go here and he is your provider just change the provider right away!!!!! You have been warned!

My Doctor is Awesome Dr Wharton .At least 2 of the receptionists are Rude As Heck. A lady stated…read morethat she didn't bring her glasses to fill out forms and one of the chicks was like oh well. When I got my paperwork from the other receptionists she tried to just throw it up on the counter while I had my hand out . And this particular chick I always get a snotty attitude from her since she's been working less than a year.

Wow just wow! Never have I dealt with a more unprofessional office in all my life and I'm in my…read more50s....This Dr. is not a good person! He is older than dirt, falling apart, and not with the times. One phone(that rarely gets picked up or used) and no computers..... He is rude and doesn't believe in modern anything!!!!. I would not recommend. This Dr to my worst enemies!!! His office staff is totally Incompetent . They are rude and don't return calls. They talk about patients in Spanish very ugly cause they think we don't know Spanish! .If you are referred here I would ask for a different referral. STAFF is VERY RUDE!!!!!! We are PATIENTS with pains and illnesses that demand dignity and respect not to be treated like a red folder all over your stinky office floor. The staff don't answer the phone. I called 19 times one day and 5 times another...left numerous messages and have not received any phone call back. When I finally got through I was told I was hostile and demanding and belligerent .... They run insurance scams just to bill insurance multiple office visits when they can simply take care of simple things via a phone call, fax(which doesn't work/disconnected), or email! The dr prescribes meds like free candy! Horrible TERRIBLE disgusting customer service! Don't go!

I had an appointment for 8 am and arrived at 7:30. The office wasn't open yet so I waited in the…read morehallway. After a few minutes another patient showed up and began to wait as well. Then another patient showed up to wait as well. We all had 8 am appointments. The staff opened the door at 8:02. I filled out my COVID-19 paperwork and waited at the desk. About 10 minutes later the receptionist showed up and greeted one of the patients by name and grabbed her file and placed it in the rack for the nurse. Then she grabbed the other patients file and put it in the rack. At 8:30 she asked for my name. After I told her my name I explained that I had an 8 AM appointment and I was waiting since 7:30 before anyone else. she said just go have a seat and They'll call you. Then they proceeded to call the other two patients first. The one patient even told them to take me first because he could wait. They call me in at 8:38. I went into the exam room and told the nurse that I have to be at an appointment for work at 9. She just closed the door. At 8:50 I called my client to try and reschedule by leaving a voicemail. Then I called my boss who was upset because I was trying to reschedule the appointment. Fearing the consequences at 8:48 I left the exam room and told the nurse I needed to reschedule and I was upset about the situation. She asked if I could come back tomorrow. I said no I can't. She said what about 1pm today? I agreed and was turning to leave and I almost bumped into the doctor coming in the side entrance. He was just arriving at 8:55 am! Now I can understand if he had an emergency but why not tell me? At 12:30 I arrived for my 1 pm appointment and was brought back to an exam room at 1. The doctor came in at 12:09 and was visibly upset. When I said that I was sorry I didn't have time to wait in the morning he said that I should be upset because of how badly I treated his staff. I told him that it's rude and unprofessional to not communicate to your patients. If you had an emergency you should let your patients know and reschedule if they can't wait. He opened my file and asked if I was going to have my second procedure and why did you come in for your post procedure appointment without having your procedure. He had done both of my procedures within two weeks of each other. Apparently he didn't remember and maybe it wasn't documented in the file. I am scared to go back if he doesn't even remember doing my procedures. He is very old though. When I questioned him he got even more upset and closed the file. He said well if you feel better now you can make another appointment if you start hurting again. I asked if he wanted to see the injection sites he said no. Then he left the exam room. I feel relief from the treatment but will never go back to this office again. Scary that the doctor doesn't even remember a procedure he performed two weeks before. And all staff and the doctor so unprofessional and unpleasant. Find another doctor.

This dr only does epidurals. If u need immediate pain relief, do not go to him. His office does not…read moreprescribe anything and they do not seem to care about how much pain you are in

The wait time is horrible. My husband comes here for injections in his back/hip and they have been…read moregood about trying to figure out what's going on. HOWEVER, we show up 10 mins before his appointment to check in and he doesn't get called back until 30mins to an hour past his scheduled appointment time. This has happened on several occasions. It's frustrating.

I had surgery performed by Dr Moelleken In July of 2017. After 4 - 5 years of pain medication I…read moreneeded my back repaired and Dr. Moelleken found severe scoliosis curve which you can see on the picture as well as he installed a spinal cord stimulator. Unfortunately he had to put three pedicure screws in and fuse my lumbar section of my back. The compression fracture t11 and T12 happened as a result of my surgery. 9 out 10 people cannot pass a bone density test. I have documents from Stanford and Mayo clinic. So I need the doctor Moelleke's help to adjust my pain medication appropriately. I CAN NOT walk 100 yds without stopping because I have severe back pain and severe muscle spasms. I've been diagnosed with severe back pain syndrome, failed back pain syndrome, fail surgery syndrome, etc. I mean I could name several things that happened but it was not the surgeon's fault. He did the best he could under severe severe conditions. In fact he had to amend his original operating report. So I thank him for that. I would recommend anybody who has a back problem to see physicians at this facility first. 9 out of 10 people cannot pass a bone density test in the United States. I have two letters one from the Mayo clinic one from Stanford Medical and they state the same thing. After doing a 5-year test this is what they found out so no wonder a lot of people have broken hips and all this other stuff, because what we need to do is drink more calcium and be more active and have weight resistant training it doesn't have to be 10,000 lb just lightweight training keep your bones strong! As well as insure you're drinking and getting enough calcium with supplements. There are several foods and vegetables with calcium in them. If you're over 50 it requires a lifestyle change and how you eat. One last thing that everybody forgets is the staff who answer the phone and work behind the scenes at the Spine and Orthopedic Center are extremely competent and they're extremely nice over the phone. No one ever gives them any credit where credit is due, hence this is why I'm writing this.

I hurt my back and was in terrible pain. In a desperate Google search of spine orthopedic doctors I…read morecalled here and they were able to see me that day. I saw Dr. Tristan Zhang. After a quick exam and intake, he said I needed an X-ray and spinal injection and probably an MRI. He did not explain or give a diagnosis. I had the X-ray performed that day and the following day my injection which was performed under mild anesthesia. The day of my injection I asked about the findings of my X-ray (I asked prior to the anesthesia, so I was fully aware). He said the X-ray showed some mild arthritis in the lower back. A week later I had my tele-health visit with Dr. Zhang, which began with a nurse. The nurse asked how I was doing (much better, thankfully). The nurse prescribed physical therapy. Dr. Zhang came on the line and looked at my X-ray. He told me I had a different diagnosis than what he had told me at the time of my injection. When I asked why he was giving me a different diagnosis than before, he responded that he had not really reviewed my X-ray on the day of my injection. Wow! He injected something in my spine without bothering to review my X-ray fully. He then proceeded to say I needed to consult with his associate about the possibility of needing surgery. When I questioned him, he got visibly upset and left the tele health visit and didn't return. I was left with his nurse. I declined meeting with his associate. I made an appointment with a spine surgeon from UCLA. After thoroughly reviewing my X-ray and giving me a long exam, they told me I didn't need surgery and were rather horrified that surgery was suggested for my condition. I am now going to be doing physical therapy (which Dr.Zhang said I could not do). The doctors at UCLA explained my condition extensively with me and listened with respect to my concerns. They treated me like a human being. Dr. Zhang did not thoroughly review my X-ray before performing a procedure on my spine, and his assumption that I may need surgery was not accurate. Thank goodness I sought a second opinion. As a patient, I deserve to be treated with respect and maybe a kind bedside manner, not to mention a doctor who examines my X-ray completely before performing any procedures. This was one the WORST medical experiences of my life. I will say the nurses in the surgery center and the office staff were kind. Please if you find yourself in pain go somewhere else!

My son had very good care at Pain Institute. Dr Palencia diagnosed my son at the first appointment…read more He had suffered for 6 months, without pain meds, and Dr Palencia diagnosed him and gave him pain med the very first appointment. Hector PA is very nice, caring & compassionate which is who my son usually saw. The staff is very polite and the office is very nice and clean. Dr. Palencia however, did ask not to see my son anymore after a urine test. He is very strict which now We understand why and it was a hard lesson learned, but we sure learned and in the long run his strictness was very helpful to us. It will help My son in the long run Beautiful, large, clean office which is a rarity.

Don't go to this QUACK! He argues with you about your care out loud in front of his staff and other…read morepatients. His office staff is RUDE too.

Update. Nothing has changed. I wish Dr. Sorenson would read…read morethese reviews. The staff from the front desk so unfriendly. And still cannot get through on phone lines. I was seen there recently and waiting room empty. Where is management? A lot of people sitting around doing nothing . Awful

This guy is a clown. Nothing but a quack. Isn't interested in treating people with actual pain…read moreproblems. Tries to sell you on Tens machine implanted under your skin, without even looking at your problems. His nurse practitioner see's you less than two minutes and tells you they can't help you. Newsflash Dr. Quackhole, x-rays and MRI's don't lie ! Did you even review them ? I highly doubt it ! Don't waste your time with this Quack !

My experience at this medical practice was extremely frustrating. Upon arriving, there was no…read moreavailable parking, and I spent about 10 minutes circling the parking lot before finally finding a spot. After checking in, I was given paperwork that took approximately 20 minutes to complete. I'm not sure why this paperwork couldn't have been sent ahead of time to be completed before the appointment, which would have saved time. My appointment was scheduled for 9:45 AM, but I wasn't taken back to a room until around 10:30 AM. Once I was placed in the room, I continued waiting. At approximately 11:10 AM, I finally had to ask someone how much longer I would be waiting. At that point, I had already been there for well over an hour and a half. I understand that medical offices can experience delays and unexpected circumstances, but the lack of communication and the amount of time spent waiting was disappointing. If there are significant delays, patients should be informed rather than left sitting and wondering what is going on.

all i can say is dr. dev and his staff were and are amazing!…read morecynthia & nina were great, every single staff member are so very kind! being referred to this place has been nothing but amazing, everything from my paperwork, to a returned phone call, to my appointments, to getting me prepared for surgery, to having everything explained, to answering all my questions, up to my surgery, march 6th 2025 (panniculectomy) to even the aftercare has been amazing! i don't understand when i see all the negative comments, but then again i guess i was really lucky, not only myself, but my husband is really happy with this place even he said this place is nothing like some of the negative comments, dr. dev and staff thank you all for everything, your kindness, hospitality, being very caring and understanding! i would definitely recommend this place!.. i am so very happy and content with everything! god bless!.. p.s.. be patient; it takes time to heal; listen; pay attention to the directions, and your body!! i followed everything i was supposed to do, before and aftercare everything went well, i thank god i did not have no complications!! there is a reason why there are directions before surgery, and after surgery, if you do not follow them you can certainly have complications!! don't rush or hurry the healing process, be patient!! 1

Dr. Roberts with his chiropractic expertise and Melinda with her amazing massage therapist skills…read morerelieved over 95% of my lower back/hip sciatic pain with just 1 visit! I am so thankful and will definitely be back when I visit family here in Bakersfield. The adjustment + massage is a must for me, which is why I chose Downtown Wellness. The staff member at the front desk is friendly and efficient.

Referred here by Nextdoor app. Thalia is an awesome massage therapist. Can't beat the price here…read morefor a quality massage. I feel so much better after just 30 minutes. Was so impressed by the cost, massage and professional office staff. Oh and plenty of parking behind building near entry of business. Will be back and highly recommend. Ask for Thalia, she knows here stuff!!

I had an outstanding experience during my recent visit for a physical examination. I was able to…read moreschedule and be seen the same day, which was greatly appreciated. The front office staff was courteous, professional, and welcoming. The physician provided exceptional care -- he took the time to answer all of my questions thoroughly and ensured I felt comfortable and well-informed throughout the visit. I truly appreciate the high level of professionalism and patient-centered care demonstrated by the entire team. Highly recommend this practice.

Went here once did not care for the provider. The doctor seemed to be unable to even understand…read morereason for a visit. Or at least lack the Care to understand the reasoning behind the visit. All I was trying to do was find a primary care while I was living in the Bakersfield downtown area. I don't plan on going back when I go to see a doctor. I want to at least listen to or act as if they pretend to listen, not ignored horrible provider. Would not recommend to anyone that is going through a medical issue or wants medical services done when they go to a doctors appointment.