1. Pacific Motors

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Sacramento, CA

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Pacific Motors

5.0 (1 review)

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2 years ago

service was great the people are really nice and respectful, as a new opening business I highly recommend coming here

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Metric Motors - Honda civic 2001 ($)3,695 147k miles

Metric Motors

(22 reviews)

My partner and I needed another running car ASAP for him to get to work, and looking on craigslist…read moreand facebook and everything can honestly be overwhelming because I get sick of playing phone tag, people not having time to answer questions, suddenly finding out it doesn't have a clean title, etc. When I saw Metric Motors online I thought the prices were way too good to be true, but my partner and I headed over there anyway. Well, it is cash only, and a one-man-show! So I understood how he could keep the prices so low! So if you get there and he is busy helping someone or doing paperwork, give the guy a break because he is doing it ALL himself over there lol Plus he was funny and honest and let us know details (sun roof not working, etc). We got a 98 Jeep Cherokee Laredo with 140k~ miles on it for like 3k! Plus it was smogged and had new license plates and EVERYTHING. We didn't even have to go to DMV he did everything for us!!! It made it so easy we just drove it right off the lot with real license plates. REAL LICENSE PLATES. NOT THE WEIRD PAPER ONES. If you have cash and you need a car that is running from an honest guy, please check it out!

Great experience! We bought a 2009 Toyota Sienna, and it has been a great car thus far. They were…read morewilling to coordinate getting a pre-purchase inspection, and everything looked great. The asking price was fair and included all fees/etc. Highly recommend coming here for anyone who wants a decent deal and doesn't like the typical "used car salesman" experience.

Midtown Autoworks

Midtown Autoworks

(127 reviews)

Midtown

I recently bought a new-to-me 992.1 911 GTS and needed a few maintenance items taken care of like…read morereplacing spark plugs, a brake fluid flush, and upgrading the stock engine filters to BMC performance filters. I heard about Nico at Midtown Autoworks on the NorCal Porsche FB group and called him for a quote, and his pricing was much more competitive than the dealer and other independent Porsche shops I contacted. He was also incredibly accommodating with my schedule and let me drop the car off a day early. When I brought the car in, Nico was friendly, knowledgeable, and understanding of my busy work schedule. I was expecting to leave the car there for a couple of days, but he completely surpassed my expectations and had everything finished within just a few hours so I could pick it up while my schedule was still light. I also brought in an exhaust valve controller at the last minute and asked if he could install it. Since the car was already on the lift and he considered it a straightforward install, he took care of it without even increasing the original quote, an awesome and unexpected gesture. Overall, an excellent experience from start to finish. Great pricing, great communication, and even better customer service. I'll definitely be bringing my 992.1 GTS manual back to Nico and Midtown Autoworks for all of my future Porsche needs. Highly recommend!

A place you can trust with the car you love! Very knowledgeable and down to earth. Glad I found…read moreMidtown Autoworks.

Zen Auto Sales

Zen Auto Sales

(69 reviews)

River Park, East Sacramento

TLDR: No-nonsense dealer who was an extreme pleasure to work with!…read more We purchased a lightly used EV from Zen Auto last weekend and it was a smooth, simple transaction from start to finish. Easily one of the best car buying experiences we've ever had. Amir sent me an out-the-door pricing sheet over text (very straightforward, no extra bs fees). There was no haggling or excessive back and forth... he just gave me a great price on the vehicle I wanted and a competitive offer on my trade-in (via pictures.) We made the trip up to Sac to do the deal. As we pulled into the lot, we saw Amir and his crew detailing and charging our new car. Amir was super friendly, gave us a quick tour of the vehicle, and encouraged us to take the car out for a test drive. When we got back, he had all the paper work ready to go and all we had to do was sign. He was very patient with us, answered all of our questions, and made the process a breeze. He even bought us lunch afterwards which we really enjoyed! Before this, my last few car purchases were direct-to-consumer Tesla buys and I didn't think I'd ever go back to buying from traditional dealerships again. But dealing with Zen Auto was an amazing experience and I'd definitely go back to them when I'm in the market again.

I brought a project to them and they handled it with no questions asked. Might have been seeing…read moregreen for a couple months after, sorry for that. I would recommend them for anything you think can't be done! Thanks all!

Capital City Honda - Miko Friendly

Capital City Honda

(416 reviews)

Just 4 hours ago, I was browsing cars online and now I own a new car thanks to the amazing staff at…read moreCapital City Honda. First, I called to check that they had the car I was interested in. Joanna did a quick check and confirmed they did. Next, she followed up with a text so I could let her know when I plan to come look at it. I knew what our budget was so before heading there, I asked her to confirm if they could meet my out-the-door budget. After running some checks with her management, she texted back and confirmed they could. My husband and I made our way out there, arrived at 2:40 and were out of there by 4:30. No hassle, friendly, and professional. Clean facilities. Essex the sales manager was so down to earth and friendly and Tarek from finance was a joy to work with as well. Highly recommend this team, especially Joanna, Essex, and Tarek! Thank you all for the hospitality and for making our car-buying experience so smooth!

The service advisors are always friendly, quick, and genuinely concerned when explaining any issues…read moreI'm having or answering general questions. I drive 30 minutes just to come to this location because I've had bad experiences with the dealership closer to my home, and I've never received anywhere near the level of customer care that this location provides. They always make me feel heard and valued as a customer. Keep up the great work and excellent customer service! Also, a special shoutout to Nece for always being so friendly, helpful, and quick! I really appreciate the great customer service every time I visit.

Niello BMW - Niello BMW Sacramento storefront, 2019

Niello BMW

(757 reviews)

Thanks Niello for a great experience. Kyle in sales , Tyler helping me to learn about my new car…read moreand Miles for setting everything up and coordinating my final updates on my new limited edition BMW . Loving it and so grateful ! Karen

I brought my BMW to Niello specifically because they were running a $450 battery replacement…read morespecial. Otherwise, I likely would have gone elsewhere. The communication was confusing from the beginning. The battery was the primary reason my car was there, yet after drop-off I started receiving messages about an oil change, inspection, filters and other maintenance items and had to clarify again why the vehicle was actually there. The work was completed and I was eventually told my car was "all set." I had been out of town for the week and had already told my service advisor, Zahan, that I would be back over the weekend. I returned Saturday night. On Sunday, I called because I needed the completed car for work Monday morning. I knew Service was closed. I was not asking anyone to perform service. I had a spare key and was willing to pay immediately by card or cash. John was helpful and actually checked for the key. Jared later told me that "sales, service, and parts are their own separate things." That statement pretty much sums up the problem. I then spoke with William, the sales manager on duty. To his credit, he initially went to ask questions. But when I offered to bring cash because he said he could not accept Service payment, he told me I was an "excellent salesperson." Later, when I questioned why Sales could accept payment to sell a vehicle but could not help accept payment to release my completed vehicle, he said, "I'm sure you can talk me into saying yes to just about anything." I wasn't trying to sell anybody anything. I was simply trying to get my own car back. I offered a spare key, card payment, cash, and asked whether Service management could be contacted. Instead, the conversation became focused on why the departments were separate. There may have been a legitimate policy reason the vehicle could not be released Sunday. I can accept that. What I cannot accept is a dealership operating like Sales, Service and Parts are separate companies instead of one business responsible for its customer. I did not leave my BMW with "Service." I left it with Niello BMW Sacramento. And if this is how the Sales Department treats someone who came in as a Service customer, why would I ever want to buy my next vehicle from them? A service customer today can easily be a sales customer tomorrow. This experience did the opposite of building that relationship.

Pacific Motors - car_dealers - Updated October 2026

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