1. Pacific Kitchen & Home

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San Antonio, TX

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Pacific Kitchen & Home

3.3 (3 reviews)

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Prostar Appliance Repair

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4.7(115 reviews)
7.0 mi
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Shawn was very professional and did an excellent job diagnosing the problems with both my…read morerefrigerator and my freezer--and then repairing both. He always arrived when he said he would be here. I definitely recommend Pro Star Appliance. Betsy R. San Antonio, Texas

My refrigerator stopped working, my freezer operation was degraded but was still running. I…read morecontacted ProStar due to their almost perfect ratings. That was on Sunday 26 July 2026. They responded to my text amazingly fast. I texted them early Sunday morning around 7 AM. Told me someone would be coming by 11-1 PM. I thought that was awesome. BTW not a fan of AI, but their AI call center is amazing. 1 PM (name withheld) shows up with his tool bag and walks in. He seemed to be in a hurry on the way in and on the way out. He pulls the refrigerator off the wall, does (something?) Pushes it back and tells me "my compressor is dead". He sends me an estimate for $1046.78. I place $100 cash down to get repairs booked so I now owe $946.78 on a "dead compressor" repair. He then scoots out the door after maybe 15 minutes. Knowing a compressor failure is a costly failure, it caused us quite a bit of stress. I decided, against the advice of my wife, to still give ProStar a try. She was ready to cancel repairs and buy a new costly refrigerator which I talked her out of because I know almost all brands are garbage except for Whirlpool/Kitchen Aid. Here comes Shawn on Tuesday. Super guy, diagnosed the problem correctly with pictures for me, got to the part that was actually malfunctioning (freezer fan assembly with faulty sensor causing a big block of ice over it) and got it back up running for way less than "a dead compressor" like "expert" (name withheld) said. $481 bill plus my $100 deposit. I'm giving you all 4-5 stars because of the initial poor customer service I got.

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The Home Depot

The Home Depot

2.6(76 reviews)
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Let me start by giving Axel a shoutout, followed by Will…read more Lots of parking, which is usually the norm for Home Depot. Walked around looking for what I needed. There weren't many staff members in the area I was in to ask for help, but eventually, we bumped into Axel. He was so helpful, even though he was from another department in the store, and was thankful that he helped instead of saying no or finding us someone else which would then have us wait. Great customer service. After searching on the computer with us for the appliances, we had to return with measurements to make sure of what we wanted to purchase. So we had to end up leaving and coming back. When we got back, it seemed busier, but there were only two customers ahead of us waiting for assistance. We shopped in the meantime and picked up a few other things. Let me say Will made this process with appliances easy to navigate and made selecting just what we needed such a smooth transaction, and we also got to save by bundling with the purchase There was no long line for checkout, and I also received assistance. The staff was helpful during this entire process at this location. And I received great value for everything I purchased Only to realize I forgot a few things, so it seems this location will be my go-to Home Depot Sorry no pics to add with this reviews but will next check in

Why are these reviews so bad!!!??? Lol! This is a great Home depot. Maybe the one we used to live…read morenext to was just not nice at all, because we think this one is amazing! Every time we've gone, a sales person will walk by and ask if we need help. The wait is never long in their lines. Nice, clean, organized store. They have a good selection for the garden area as well.

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Pacific Kitchen & Home - kitchenandbath - Updated October 2026

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