My journey with these Angels started 10/2019 thru 11/17/2020. This company is first class and so…read moreare the people they employ. Gretchen is the best ever, she went above and beyond with my mom's care, I always felt number one on her priority when it came to tending to my mom. I know that is how she treats all of her patients and their relatives. I never would have gotten through this without her, she practically held my hand that day, assured me all would be ok and kept me from falling apart into a million pieces. I said goodbye to my mom the right way because Gretchen was there to take burden off my shoulders of what was happening. Vickie and Sophie my mom's nurses were always awesome and so attentive to her every day. I can't say enough about the wound care/bathing staff Harold and Ray, they were truly caring, understanding and extremely supportive. I could see the love they gave my mom in caring for her. Your loved ones deserve the best care and Miracle Mile Hospice will go above and beyond to give it, all of my mom's needs with met!!!! Thank you for all you did, my mom never went without under your care!!!! Always in debt to you, Gary

Never called back when i had problems. LPN came 2 x month and spent 15 mins and left. HHA did nit…read moreassist pt with shower and was gone within 20 mins! Had to ask repeatedly for a Podiatrist visit and a chaplain! They never refilled the 1 prescription med on time!! They recertified the pt under a false diagnosis so that they could keep getting the 5,000 per month income!!!! This was all illegal!! Would never use them again!!!

Could not have been a more Wonderful Professional Hospice Experience…read more Intake was Quick and well Explained. The Silverado Team of Highland Skilled Doctors and Nurses were Always available and on Time. They also became our Friends, which was Wonderful during a Hospice situation. Leslie and the Team had a Hospital bed Oxygen machine Suction machine and Everything needed at our home, same day. All Equipment, Meds, were Completely Covered by Medicare. Dr L at Sky Park Preferred Family Care, Could not Have Recovered a more Wonderful Professional Organization. 5 STAR REVIEW by me TripAdvisor, Yelp, Facebook and LinkedIn Top 1 per cent World . Magnificent Selection choosing Silverado.

I heavily researched hospices in the LA area before deciding on Silverado. They did not disappoint…read moreand were about as great as a hospice provider as I could ask for. My sister needed round-the-clock continuous care and they not only provided it, but worked hard against the bureaucracy and red tape of insurance to make sure that my sister had all the care and support she needed. I cannot believe how hard the staff worked to support my sister and my family during this trying time. They were professional, but more importantly, they treated us like fellow human beings. It was that feeling of love and support throughout the process that really made me glad I had chosen them. Carina (Karina? Sp?) was on the phone and texting me from day 1 to ensure everything went smoothly. It felt like she was working 10-12 hour days for the first 4 days - whenever I needed something or had a question, she got back to me within an hour or two when a lot of things were in motion and I needed that level of coordination. Daleth was the RN who visited my sister daily to check on her and she worked hard and thought creatively to ensure my sister's continuous care was uninterrupted by insurance's red tape. She was caring, thoughtful, empathetic, and excellent at her job. I felt so fortunate to have her as my sister's case manager. The staffing agency Silverado used to supply continuous care for my sister was also a godsend. I worried that the nurses sent would be semi-committed or ambivalent about their jobs but they care SO SO much. Isaac checked on my sister like she was his own relative and Maria did the same as well. I couldn't believe there were so many committed and caring staff on the same team, it was all I could hope for. Thank you again for caring for my sister. Your level of personal commitment and love is so appreciated by all of us.

We cannot say enough good things about the compassionate care our mom received from Roze Room…read moreHospice. The staff was attentive and quick to respond to her needs, providing competent care throughout her time on hospice. Their visits were the highlight of her day and brought comfort to our whole family as we navigated the difficult last days of her life. We could not have asked for better care. Obviously we highly recommend Roze Room Hospice!

Don't be fooled. Horrible nurses, no compassion! Ugly hearted people, no character whatsoever! They…read morekilled my husband with high doses of morphine and other chemicals they injected into him! May you all rot in HELL! Criminals under the guise of hospice "care". Especially Isaac, those machines made loud noises all night long, so poor James did not get a good night sleep before he died. Why?

Hard to believe a medical service can be as attentive as a fine dining restaurant, but that is what…read morethis was. We used Five Star for about five days. Medicare and Optum covered the hospice side. I paid separately for 24/7 caregivers through Sincere Care Services, which I chose because I wanted Cantonese and Mandarin speakers so my mother would be more comfortable. Five Star was recommended by the Optum physician on staff. Separately, a family member recommended them too, through a friend whose father had passed the week before. I checked their ratings on Yelp and Google before moving forward, and I am extremely happy with the service we got from start to finish. This is the point where you decide between more hospital intervention, which can be painful, and accepting the situation and moving to hospice. Hospice is the wedding coordinator for a peaceful death. Things can still go wrong even when you plan everything perfectly, but Five Star was there at every step to handle whatever came up. The rough sequence for anyone about to do this: 1. Decide on hospice. 2. Line up caregivers. They are separate from Five Star, but Five Star will point you to good ones. I wanted Chinese-speaking caregivers and Mark made it happen. 3. Coordinate with the hospital on transportation. 4. Be home to receive the supplies. 5. Be home when your loved one arrives. Have a bottle of distilled water ready for the oxygen machine. 6. Have the nurse and the caregiver both there so you can learn the comfort meds. 7. I used 24/7 caregivers on 12-hour shifts. I made a point of being there whenever a new caregiver came on, so I could walk them through the medications and get their phone number. Nurses came once a day to check on my mother since she was close. You do not have to be there the whole time, but I tried to be there for shift changes. One thing I wish I had watched more closely was bowel movements. My mother had been constipated since the hospital because she was not eating. Another tip: put together a playlist of beautiful music to play in the room. Otherwise it is silence, or your loved one is listening to caregivers talk and scroll on their phones. Even when your loved one is not responsive, they are still listening and drifting in and out. Tell them everything will be okay. Thank them for everything they did for you. I think it helps them go peacefully. Anytime I needed something, Mark was a text or a call away and he always answered. Again, they are the wedding coordinators for a loved one's passing, and they will do everything within their power to help you through it.

The owner and staff were incredibly kind and compassionate during a very difficult time.read more

Amazing hospice agency. Thank you to Max and the entire team of nurses that cared for my father on…read morehis hospice journey. We were so privileged to have you during the hardest of days. Eternally grateful!

Thank you Max and your team for providing excellent support for my father's hospice care in the…read morefinal days of his life. As soon as we decided to switch to hospice care, we've been in touch with a few places but Maximum Care Hospice felt most transparent and comprehensive. Other places were a bit unclear about who is coming from where and what exactly is being provided with hospice care. Switching to hospice care was a difficult decision, but we are so happy to have chosen Maximum Care. We had a wonderful nurse Victoria. It was a short seven days but she provided all the support that we needed. There was no judgement whatsoever (my father was difficult) and she was very respectful and kind. We had a somewhat unusual circumstance, where the police had to be in touch with them (due to my father's passing as a result of a crime), but they handled it all very graciously. Equipment delivery and pickup was excellent. They are contracted with a place called St Joseph's and every staff from there was respectful and friendly. We also had a wonderful woman come to bathe my father before he passed away She was very thorough and efficient. I believe she isn't an employee but someone who is contracted to provide personal care to several hospices, but she had told me that she tries to take every job requested by Maximum Care because they treat her very well. When my father passed, Victoria came immediately and connected us with their recommended mortuary. My cousin, who is experienced with contacting mortuaries at her church community, was very impressed how seamless and "easy" Maximum Care made the process. Thank you again, and I will forever recommend Maximum Care Hospice to anyone who needs hospice care providers.

First of all, due to the urgency of my grandmother's illness, I can understand how several things…read morewere overlooked. Anoosh, the attending nurse, was kind and efficient. However , she was difficult to understand her due to her heavy accent. I asked her for the hospice packet and there was none. She did the best that she could but the language and cultural barriers were evident. Part of their advertised service includes a Bereavement counselor- none supplied . It also included a hospice chaplain that initially refused to come because it was Palm Sunday and offered to perform last rites over the phone- someone claiming to be a pastor or religious person ended up coming an hour later. With the current national focus on corrupt hospices, this agency should take care in the future to supply the services offered on their website- since we did not receive the hospice packet that are typically given to families prior to services being rendered.

Very professional staff and service. The nurses are caring and knowledgeable. They provided a very…read morepeaceful and caring environment for my friends grandma while she was passing away. From doctors, nurses, social workers and spiritual and bereavement care, medications, and all supplies and medical devices needed to help her feel comfortable and die with dignity. I would refer them to anyone who has a family member who needs hospice and end of life care.

I am at a loss for words, reviewing the incomparable care my terminally ill sister has received…read morefrom nurse Christina of True Care Hospice. That is because adequate words of praise have not been invented, and may never exist to accurately describe Christina's infinite compassion and dedication. I have seen my grandmother, then my mother being assisted in their transition from this world, have met exceptional, kind, and caring individuals, but never have I met and received help from anyone like Christina. She is young, yet mature and knowledgeable beyond her years; sweet, loving, and caring, yet relentless and firm, selfless and giving, yet wise and highly ethical. Watching her care for my sister, I realize that unlike most people, Christina genuinely and altruistically practices nursing for the good of her patients, quietly and steadfastly, never missing even the smallest detail that would make a difference in giving comfort and care. It was never about Christina, or about how good or caring she can demonstrate herself to be. It was all about her sick and afflicted patient. I keep pinching myself, wondering if I was really that lucky to have had such a nurse assigned to us. In everything she does, Christina combines expertise and humility, never bragging about how much she knows, or how good she is. I see it in the way she administers medication, how she bathes my sister, making sure to clean every inch of her body while avoiding to distress her. I could go ad infinitum about Christina, but will sum up with a quote from a French ecclesiastic, Jean-Baptiste Lacordaire, "Real excellence and humility are not incompatible one with the other, on the contrary, they are twin sisters." True Care Hospice is very fortunate to count Christina among its nursing staff, and our family is blessed to have met and received care from our beloved nurse Christina. She gives true meaning to the term hospice, and perhaps should be in charge of training newly arrived hospice nurses. More Christinas will make this a better world.

Really grateful to an amazing team that took such great care of my mom in her last few days of her…read morelife. I truly don't know what I would have done without their help!! I was referred and can't express my deepest gratitude! They truly care and take such outstanding care! It's rare to come across a business in US that takes such human approach. Please accept my deepest appreciation to the team (Liz-for making an easy sign up, Yana for ensuring mom got the best treatment that she needed, Joseph-who came on such short notice, both nurses-who were nothing short of a miracle! Talli, of course the owner, who set up a great team of individuals, that provide the BEST care, that even after the passing, the family has a peace of mind that their loved one got the care they deserved. Thank you for your professionalism and dignity you put in your work. It's beyond appreciated. May all of you have all the health in the world for all the work you do! God bless

What do you do when you finally conclude your mother is suffering from Alzheimer's dementia and can…read moreno longer live alone? First, you cry....a lot. Second, you pull yourself together and hit the ground running, trying to find a safe, nice, clean, caring place for her. Third, you cry some more when you hit all kinds of brick walls during your search. All the private pay facilities were between 8-10k per month, and the ones that accepted medi-cal/Medicare just weren't something we could see our mom living in. Not to mention, there was a 6-18 month waiting list for the waiver needed to get mom into a facility. Thank God my brother found Justiss with Concise Care Group. She literally handled everything for us all while putting our minds at ease during the process. Not only was she professional, knowledgeable, and "Concise", she was compassionate as well. She handled everything for us and knew the tricks of the trade to get our mom in a great memory care facility. If you ever need help finding your loved one a place that cares, contact Justiss at Concise Care Group.

I highly recommend Concise Care if you have a loved one facing health issues that needs immediate…read moreconvenience. Thanks to the staff I was able to place my aunt who was having trouble with her facility. Concise was very informative and found her another available bed closer to our home and gave us information about her personal care that wasn't available in the past. They definitely know the ins and outs when it comes the fine print. Thank you again