Tired to call to cancel. The representative is so rude. They informed us that we signed a three…read moreyear contact stating only way to cancel is to have documentation of licensed home care, nursing facility or death certificate. Stated they called twice to confirm we knew this ( did not call twice). The equipment breaks easily and you have to pay for replacement( they did do a one time free replacement). I see how they are considered a predatory company. It should never be this hard to cancel a service. Now we have to either decide to take a hit on our credit, or keep and let them collect over $3000. I wish I had did more research on this! Also, has anyone else broke out in a rash from the necklace/ device ? Beware of this company. I do agree it is good for what its intended for, however our elders should never be obligated to a contact as such!

They actually Lie to you! I was told I would get deposit…read moreback on Life alert unit Not true! They kept deposit !! The worst company ever!

They didn't show up even after calling. Please look at the poor ratings. I had back surgery and I…read morewas suppose to have in home care I was told the nurse would call the night before to let let me know what time she would be coming but never received i call I finally received a call thevday of the appt and the same nurse showed up. The Horrific SNF Regal sent me too was even farther out from where I had my surgery and they set up this company . Folks do your research on these places and specialists.

This place should not even be in business. They should not be hired by other providers either…read morebecause they will harm the health of their patients. Stay away!

Highly recommend 24 Hour Home Care for all your care giver needs…read more Each staff member were professional and pleasant to communicate with. Especially April and Marissa. We hired their services for my 90 year mother in-law. There were very attentive and kind. Unfortunately, I have a father in-law that is a bit difficult. Nevertheless, they provided meal preps for both my in-laws even though we were paying for one client.

24 hour home care has a flexible shift, the Admin team are great and very accessible, always…read moreavailable to help care team, I will definitely recommend this great agency to my friends and family.

I am a Geriatric Care Manager and have been to many Assisted Living facilities in Los Angeles. I…read morecan honestly say that Elegant Senior Care is one of the best! One of my clients currently resides there, so I have an intimate knowledge of the operations at the facility. My client, who has Alzheimer's is happy, healthy and well cared for. The home is beautifully appointed, large and homey. In addition to that, you will not meet a more caring and competent staff. Daniel, the owner, takes pride in personally knowing about both the resident and their family to personalize their stay. The staff is on top of all medical and psycho-social needs and alerts me with any type of change in condition. Placing a loved one in an assisted living facility is a very hard thing to do. Elegant Senior Living is as close to being at home, as you can get. Go take a look and see for yourself. You will not be disappointed.

I found Daniel and his homes through google and I am so grateful I did. He helped us find a home…read morefor my grandma. We toured his Encino home and would have loved to place her there as it is well maintained and caring, but it was full. We didn't have the luxury of time so Daniel provided us other places we looked at. We found a great place for my grandma very quickly. Daniel listened to our needs and our vision for her and found the right place for us. He has kept in touch after her move to make sure she is well and we are happy. I highly recommend Daniel and his services. He knows this industry and can guide you during a difficult time.

I came here to fill out application forms. The office is located on the 9nth floor. There was a…read moresign on the door to call to let you in. They require masking. That's good to know as they are prioritizing the health and safety of everyone. Upon entering, (greetings and all) I was in awe of their outside view from the conference room. Beautiful. The receptionist - Michelle just finished decorating and she did a good job. Their Christmas tree looks classy. Michelle ushered me to a pretty decent room for applicants and she called Carlo - the Staffing Coordinator. He came and gave me a stacks of papers to fill out and left. Then came back when I was done. Interviewed me for formality. Took my picture for my ID. Explained how they do their time sheet and nursing notes. Then we said our goodbyes.

Our family began using AAA for my father 3 years ago. We got extremely lucky and have had the same…read morecaregiver for years. However AAA has refused to honor my dad's medical power of atty. Instead they accept the bullying malignant narcissism of a family member who falsified documents thru my Dad's healthcare claiming he was sole caregiver after my father was diagnosed by those same medical professionals months prior. They have continued to ignore requests to stop interfering in our family matters and have acknowledged repeatedly that they are required to speak with all members of the family. But and I have had to remove my Dad in order to get them to follow my Dad's care plan. Not worth the time, grief or headache. The majority of staff is combative and they seem only interested in how they will get paid. The current night person has been caught lying repeatedly and won't stay out of the bedrooms...and she is alone with my Dad...

Great caretakers. Always on time and go the extra mile. Would accomodate hours and days but…read moreultimately 24/7 care for my loved one was worth the peace of mind. Always available for any questions. Would use this service again.

Do not have your loved ones cared for by Dependable Care! This company is a scam. Teri Lieberman,…read more(The owner) at first comes off as friendly and caring but is the complete opposite. She is money hungry and arrogant. Little did my family know this would turn into a nightmare. We hired this company and the first caregiver was horrible. She went through my Grandmothers phone and personal items continually. After months of working with our family things started to come up missing, money, jewelry, food, clothing etc. We did not confront her about it because we had no evidence or even think it was her. My grandmother was rushed to the hospital where she spent a few days. The caregiver tried to show up each day and stay. After asking several times that she leave and trying to be as polite as possible I told her that she will not be paid for the days she continues to come to the hospital because there is no reason for her to be there the nurses can take care of her until she is home. This Caregiver became very disrespectful. She thought that she would not get paid for that week being that my grandmother was taken by ambulance to the hospital on Friday the day she should have been paid, so she proceeded to go up to the hospital several days harassing my grandmother (while sick) about when she would be getting her money for 1 week. I assured her that she would get her money to just give us a few days. The caregiver came to the house after the hospital stay, (she is paid) and my grandmother is under the impression that the caregiver is going to change her out of her hospital gown, feed her and help her situate. She tells my grandmother she quits and leaves her wet, hungry and without anyone to help her. The very next day we find out from the banks that several credit cards had been charged and her ID, her father's ring and several other items were missing. Again we did not know if it was her and with Terri texting and calling us reassuring that this employee would never steal anything. We decided to go ahead with another caregiver. This caregiver came out and worked with my grandmother for another few months. After a couple months, the caregiver told us that she was quitting Dependable care. She advised that it may be cheaper for Grandma because she would no longer have to pay a fee to the facility. I confirmed with the caregiver.Another few months went by and the caregiver began to call out multiple times. Mostly Fridays (After being paid) I had to take off of my full-time job several times in order to help. What started off as one day a week became anywhere from 3 to 4 days a week of her calling out. About four months later, I receive two bill from Dependable Care, both bills over $1000 each. I text Mrs. Teri, politely to find out exactly what the charges were for and how we could go about fixing this. Teri proceeded to immediately become defensive. She rudely stated that my grandmother knows very well that the caregiver has been working for Dependable care. She also stated and I quote: this is between you and your grandma" I replied "You sent the bill so it's not between Grandma and I".... She refused to have an intelligent or intellectual conversation to break down the bill and what the charges were for. I then let her know that I would be reaching out to Better Business Bureau. She stated that she "does not care". The very next day Teri pulls the caregiver without notice, she told my grandmother's second caregiver not to show up to help her anymore. Again, I was forced to leave work to care for her without notice. A single mother on one source of income. One day after this happened again we find out that my grandmother's American Express had charges from several vendors. My grandmother being bedridden and unable to drive or do anything for herself, had her American Express charges for places like 76 gas station, shell gas station,7/11, subway and even charges from a foreign country. Next a check was written to Dependable care just the month before, as I mentioned above, we were under the impression that the employee was no longer working for Dependable care, and my grandmother had not written anymore checks to dependable care within the past four months. We reported to the bank and come to find out the check was forged by the caretaker. I am writing all of this in hopes that no one else will suffer the way that my grandmother and our family has. Shame on you all. Opening page states that you are honest and friendly you need to stand by this. Teri Lieberman, and at least the two caregivers that we interacted with are con- artist. Please, if your loved ones need a caregiver please research the facility you're using before you choose. And make sure you have cameras because these caregivers lie steal and do not hold up to the company standards. Then the managers or directors of the company back them up 100%. And because our elderly ones are not as sharp as they used to be, they are the ones that suffer.

Patient-centered and quality care provider in LA! The trusted partner of families in need of…read moreassistance.

"It is our mission to provide quality, reliable compassionate and affordable care to our clients."…read more None of this is true. When my father was hospitalized for a blood infection in December of last year, part of his release required at home care. A daunting task to say the least for any child of an elderly parent, especially around the holidays. It was relayed to the company that my father has bouts of confusion, a high risk of falling, issues with using the restroom/showering on his own, cooking meals, and driving.... Due to this, the cost was (in my opinion) extremely high.... But what choice did we have on such short notice? The company had a minimum hours per day of 6 and a minimum of 4 days per week at $37 an hour. Which is much more than we thought we needed. They required us to sign a 3 week contract. Short on time and options before his release, we signed the contract. The first day, they sent a care giver who had no car, and barely spoke English... when I got home from work, I was horrified to hear that my father had not eaten that day, did not receive his medication, and was unable to pick up his prescriptions from the pharmacy due to the care giver only having a bus pass as transportation... I called 1heart who said they would "send someone new tomorrow". They did not offer a reasonable apology, a refund/credit, or even a discount for that day... nothing. Just a "we'll send someone new tomorrow". The next day, they sent a new caregiver, who showed up on foot.... I was blown away. I spoke with the caregiver over the phone who stated that she only lived a mile away and chose to walk due to the company not communicating to her the need for my dad to have transportation. She actually was a very sweet lady and walked home to get her car to take my father to the pharmacy. Two hours later, I get a call from her stating that my dad had fallen at the local CVS. She was unaware of his fall risk due to the company not communicating my fathers care needs. She did not have his walker with them due to her car being a two seater... Again, I was extremely upset by this. All of this was explicitly communicated to 1heart before signing the contract. A week later, he was taken to the urgent care and given an x-ray that showed multiple broken ribs from the fall. What did 1heart offer for this when questioned? Not an apology (certainly not a discount), but a handwritten "incident report" on a lined sheet of paper from the care giver explaining the fall.... Zero concern or accountability. The bottom line is, 1heart does not provide quality, affordable, compassionate, or reliable anything... choose another company/agency.

They have really helped my mother. Great care from a very friendly and professional staff.read more

Our family had such a wonderful experience with the home health team that cared for my husband…read more From the very beginning, everyone was kind, professional, and truly compassionate. They treated my husband with so much respect and patience, and it was clear that they genuinely cared about his comfort and well-being.

Hello, I just wanted to write about my experience with surgery aftercare at Paradise Cottage…read moresurgery aftercare. Nurse. Norma came to pick me up at my Doctors office she brought me straight back to her home where I was taken care of with the utmost excellence, kindness, care, efficiency, and most of all comfort. I felt very safe in the very capable hands of Nurse Norma and her excellent staff. My every need was anticipated and taken care of. They even have the most beautiful support pup named Marlow. II really feel like I had the best care possible it was truly a blessing. I would recommend everyone to come here after surgery. It is an excellent after care facility with everyone there who really make you feel seen , cared for , and listened to it was an awesome experience . I thank you Owner Nurse Norma, and everyone ion the staff at Paradise cottage.!

I just spent the night after surgery and it was a wonderful experience. Norma and my other 2 nurses…read moretook great care of me and made my first night of recovery so much easier. Everything about my stay was amazing. From the care, the sweet dog, the food and the peace of mind. Thank you Norma and staff. You ladies were amazing.

I must say that I have been more than pleasantly surprised by the excellent and expert help, Mom's…read moreHome Care has provided for me and my husband. Our case manager, Cari, is a brilliant heart and soul. She spoke to my husband, a former Emergency Room Physician, with kindness, respect and a bit of humor. Her style was perfect for us. In addition, Mom's Home Care was able to provide us with the perfect caregiver. It was a perfect match. I would say our "helper" is low-key, but very present. He takes initiative when appropriate, but is not pushy or hovering. I have the feeling that the help he provides now, will change as my husband's needs increase. I believe that our caretaker can do it all. We are very pleased.

I found Mom's Home Care on Yelp after searching for yet another agency to help take care of my…read moreparents. After reading all of the wonderful reviews I decided to give them a try. We were fed up with agencies we used in the past. The last couple agencies kept sending us people that seemed to have no experience at all and had no idea what they were doing. We have 24 hour care setup for my parents and from the moment we started using Moms Home Care, every caregiver they have sent has been an absolute gem. They have a wonderful administrative staff that's easy to get ahold of and pleasant to deal with. We are finally in good hands and I don't need to worry about my parents being taken care of properly.