Our Hospice nurse Danica is absolutely AMAZING. Sweet, caring, patient, I can't say enough good…read morethings about her. When a loved one is first put on hospice there are so many questions and she's been so welcoming to questions and reassuring, and just a breath of fresh air during this process. Then Juan (the Chaplin) came to visit, and make sure things were in order, he was answering all our questions as well, letting us know the extent on what Vitas provided and just another friendly face to represent such a great company. We are extremely happy with their service and glad they are helping us through this change. I highly recommend them.

Your team was very loving, and very patient, caring and informative. Very supportive. I would…read morerecommend your team to everyone. Thank you.

Our family is so grateful to Butterfly Hospice for their gentle care of our father. Quennie, Arpi,…read moreand Melanney weren't only professional, but gentle, kind, and attentive to our entire family's needs. Butterfly Hospice partnered with us and handled all of the difficult processes families encounter as they navigate the most challenging stages of life. Our Papa received the highest quality care possible around the clock. Quennie answered every question we had, immediately handling any actionable changes needed. I would refer Butterfly Hospice to anyone in need of a partner in caregiving!

From the owner: At Butterfly Hospice, our mission is to serve with the grace and gentleness of a butterfly —…read morebringing comfort, compassion, and peace to those we care for, and to the families who love them. You don’t have to walk this journey alone — we’re here for you.

I didn't know anything yet about hospice care when I had to find care for my dying Mom. We engaged…read morePacific knowing next to nothing about them, but thank heavens, it was a great choice. There is a whole staff, of course, but the women I dealt with were universally wonderful. We had round-the-clock in home care for five days, and all the VNs that came in for their shifts were thorough, conscientious, knowledgable, patient and good tempered. They tolerated my dog nosing through their things with admirable grace. Their supervisor, Nan, was wonderful. She has a lot of energy and at first I thought it might be too much for me to handle in my state, but she proved to be the pillar that I leaned on for those terrible five days I had to watch my Mom slip away. She fought to get Mom the care she needed, and the support *I* needed, even when I didn't know how to ask for it. The only hitch was there was a delay in getting the necessary information from their physician, Dr. Turzian, after Mom's death, which delayed her scheduled cremation for several days, and necessitated several phone calls to get what was needed. But while my Mom was alive, she couldn't have had better care. Hospice care is something you hope you will never need, but if you do find yourself needed to care for a dying loved one, I would whole-heartedly recommend giving these women a call.

I had the opposite experience with Pacific Hospice. While they were prompt in setting up, the…read morefailed to provide the nursing care needed. The nurse who visited the first night was wonderful and she determined that my father might not make it in the next 48 hours. She requested 24 hour nursing to be present. No one showed up. They kept telling me someone was on the way but by the time someone came, 18 hours later, my father had already died. It was quite an upsetting experience

I heavily researched hospices in the LA area before deciding on Silverado. They did not disappoint…read moreand were about as great as a hospice provider as I could ask for. My sister needed round-the-clock continuous care and they not only provided it, but worked hard against the bureaucracy and red tape of insurance to make sure that my sister had all the care and support she needed. I cannot believe how hard the staff worked to support my sister and my family during this trying time. They were professional, but more importantly, they treated us like fellow human beings. It was that feeling of love and support throughout the process that really made me glad I had chosen them. Carina (Karina? Sp?) was on the phone and texting me from day 1 to ensure everything went smoothly. It felt like she was working 10-12 hour days for the first 4 days - whenever I needed something or had a question, she got back to me within an hour or two when a lot of things were in motion and I needed that level of coordination. Daleth was the RN who visited my sister daily to check on her and she worked hard and thought creatively to ensure my sister's continuous care was uninterrupted by insurance's red tape. She was caring, thoughtful, empathetic, and excellent at her job. I felt so fortunate to have her as my sister's case manager. The staffing agency Silverado used to supply continuous care for my sister was also a godsend. I worried that the nurses sent would be semi-committed or ambivalent about their jobs but they care SO SO much. Isaac checked on my sister like she was his own relative and Maria did the same as well. I couldn't believe there were so many committed and caring staff on the same team, it was all I could hope for. Thank you again for caring for my sister. Your level of personal commitment and love is so appreciated by all of us.

Our family is having an incredible experience with the hospice team from Silverado Hospice LA at…read moreSilverado Calabasas memory care, and we are deeply grateful for the compassionate care they are providing to my father. Two nurses in particular, Deby Lanza and Ina Purcarean, are truly extraordinary. Their kindness, professionalism, and genuine compassion mean so much to our entire family during a very difficult time. They treat my dad with such dignity and respect, always taking the time to explain things clearly and making sure he is comfortable. Deby and Ina go above and beyond not only for my dad but also for our family. They bring a calm, reassuring presence and show such patience, warmth, and empathy in every interaction. It is clear they care deeply about the people they serve. Hospice care requires a special kind of person, and Deb and Ina embody everything you would hope for in nurses during such an important time. We are incredibly thankful for the support and care we are receiving from Silverado Hospice LA and will always be grateful for the compassion they show our family.

We're really grateful for the care this hospice gave my grandpa. The staff was kind and supportive,…read moreand a special thank you to Cathy, the social worker, who was especially helpful and compassionate during a tough time.

I can't thank leading hospice enough for their support during my grandpas passing. Our nurses…read moreRosanna and Lilik were always attentive and treated us with such compassion and respect. Losing my grandpa was a big loss for our family but their support and services were a big help

I can't say enough good things about this home health care service. From day one, the caregivers…read morewere kind (especially Stephanie), patient, and truly compassionate. They treated my family member with dignity and genuine care, not just as a job. Communication was clear, they were always on time, and I felt so much peace knowing my loved one was in good hands. Highly recommend to anyone looking for reliable and loving home care and hospice.

Farah and the staff at so cal premium health have been wonderful. My mother suffered a…read moredebilitating stroke ten years ago that left her bedridden. The care that she has received has helped give my mother some hope. They have been attentive to her needs and have always responded in a professional manner. I have nothing but good things to say about farah and the staff at so cal premium health and I would recommend their services to anything requiring hospice/palliative care for their loved ones

I would NEVER refer them to ANYONE!!!! They want you to call 2 weeks in advance, but the last…read moreminute cancelations are inconveinent and totally unprofessional. Once someone shows up, they are great so I'm not complaining about the caregivers, but the company itself. Speaking to them on the phone is incredibly frustrating. You have to deal with with poor customer service and bad business etiquette. This company is a major disappointment.

Sending people to homes without notice is unprofessional. Sending people and the calling on…read moreHalloween at 4:44 saying they canceled is unprofessional then calling to resend the same person lying saying you are sending someone else is very unprofessional. Yelling at customers is unprofessional. Mind you it is Sunday it says your business hours you are closed. The girl canceled on Halloween she said indefinite therefore we hired someone else from a different company. The only person you will disturb is yourself with this review. Play in traffic with someone else.

Unfortunately, Father Time takes his toll as we grow older and we needed help after our grandfather…read moregot out of Tarzana hospital. It's hard to make decisions like this but at this point we needed to. I ended up reaching out to a few different companies but Infinite Hospice Care was easily the most helpful. I spoke with Gayane who explained the whole process from start to finish and the best part being that I found it it's covered by my grandfathers insurance. We ended up moving forward with them and I am glad we did. It's been about 3 weeks now being a part of there service and they have truly went above and beyond. They do come to your home as well which is what I preferred as I can see my grandfather daily. Very impressed and I am really happy I moved forward with them. If you ever need a hospice care company, definitely call Infinite and make sure you talk to Gayane or Alex if she's not available.

We spoke to Gayane, she set everything up for us. The company was very good with answering all of…read moreour questions and concerns. The nurses were very knowledgable. The doctor came and was very informative. We were very pleased with this company

Patient-centered and quality care provider in LA! The trusted partner of families in need of…read moreassistance.

"It is our mission to provide quality, reliable compassionate and affordable care to our clients."…read more None of this is true. When my father was hospitalized for a blood infection in December of last year, part of his release required at home care. A daunting task to say the least for any child of an elderly parent, especially around the holidays. It was relayed to the company that my father has bouts of confusion, a high risk of falling, issues with using the restroom/showering on his own, cooking meals, and driving.... Due to this, the cost was (in my opinion) extremely high.... But what choice did we have on such short notice? The company had a minimum hours per day of 6 and a minimum of 4 days per week at $37 an hour. Which is much more than we thought we needed. They required us to sign a 3 week contract. Short on time and options before his release, we signed the contract. The first day, they sent a care giver who had no car, and barely spoke English... when I got home from work, I was horrified to hear that my father had not eaten that day, did not receive his medication, and was unable to pick up his prescriptions from the pharmacy due to the care giver only having a bus pass as transportation... I called 1heart who said they would "send someone new tomorrow". They did not offer a reasonable apology, a refund/credit, or even a discount for that day... nothing. Just a "we'll send someone new tomorrow". The next day, they sent a new caregiver, who showed up on foot.... I was blown away. I spoke with the caregiver over the phone who stated that she only lived a mile away and chose to walk due to the company not communicating to her the need for my dad to have transportation. She actually was a very sweet lady and walked home to get her car to take my father to the pharmacy. Two hours later, I get a call from her stating that my dad had fallen at the local CVS. She was unaware of his fall risk due to the company not communicating my fathers care needs. She did not have his walker with them due to her car being a two seater... Again, I was extremely upset by this. All of this was explicitly communicated to 1heart before signing the contract. A week later, he was taken to the urgent care and given an x-ray that showed multiple broken ribs from the fall. What did 1heart offer for this when questioned? Not an apology (certainly not a discount), but a handwritten "incident report" on a lined sheet of paper from the care giver explaining the fall.... Zero concern or accountability. The bottom line is, 1heart does not provide quality, affordable, compassionate, or reliable anything... choose another company/agency.