The techs were professional and honest. I needed someone to verify mounting job, and they did so…read morequickly.

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

Arseneault Automation delivered exceptional service to the City of Chelan for our audio/visual…read moreequipment needs. From procurement and installation to ongoing support, their team was professional, responsive, and easy to work with. They provided clear proposals, handled ordering promptly, and ensured a smooth installation with thorough documentation and training. Post-installation support was quick and effective, minimizing downtime. We're very pleased with the improved audio quality, reliable video performance, and overall ease of use. Based on our experience, we would highly recommend using Arseneault Automation for similar projects.

David has been just great to work with! We had a rather small job for him (adding access points, a…read morecouple security cameras, and a receiver). He showed up when he said he would and gave us what we wanted. It doesn't hurt that his prices were reasonable and he is a heck of a nice guy. I am happy to recommend him and I would not hesitate to call him for any future needs.

Responsive. Knowledgeable. Meticulous. Friendly. Fast. Helped us find the right solution to meet…read moreour needs. Then installed it with no fuss.

I called H2 asking for help in correcting my home theater setup after moving from an apartment to…read moremy first house. The next day I sent an email through their website asking them for help. No response came over more than a week. Hey, I would have understood if they didn't want to take on my project, but they could have at least called or emailed me back to decline so that I wasn't waiting around hoping. It's hard enough to ask people for help - it makes it harder when the request itself is ignored. Turns out I only needed to upgrade my subwoofer from a 10" to paired 12"s - so H2 lost an easy $3.5k sale and gets a bad review out of it. You should probably expect that they aren't going to respond to you either - who knows where their line is if 3k isn't enough money to matter to them. ¯\_(ツ)_/¯

Jeremy was great to work with. He gave me an onsite review of the work I was looking to get done…read moreand as it would have been difficult and expensive, suggested a few alternatives that would work as well, with less budget. He also whipped out a few Ethernet terminations while he was out. He was quick to respond and actually arrived the same day I gave him a call. If I have further networking work, I'll be reaching out to Jeremy again.

I thought I would never have a wired household -- especially in Marysville, which is, admittedly,…read morequite far from the "tech center" of Seattle. I was pleasantly surprised by Northwest Home Automation! After a simple online quote, I spoke with Jeremy about what I wanted: Cat 6 cable through several plates in my house, right where the existing cable lines were. I had a crawlspace, and he made it look SO easy to install. Never would I have been able to get this done myself; I cannot say enough good things about this company! If you have a house anywhere within the Puget Sound region, please please PLEASE don't hesitate to use this company. Billing was professional, installation was professional... I am extremely impressed. None of that "oh that's too far away" or "oh I don't have time for your relatively small house" that I've gotten from other installers. A class act! Highly recommended!

We have worked with Scott on multiple projects, both indoors and outdoors. Pricing is very…read morecompetitive and the quality of his products and installation is exceptional! Most importantly to us is he lives up to his commitments ... shows up on time and completes on time. Highly recommend giving him a call!!

We asked Scott to help address old and weirdly routed coaxial cables for our internet and TV…read moreservice. He showed up on time, investigated, and offered a range of options (including doing nothing) with no effort to sell us anything. As he came to understand our goals, he also offered some ideas we hadn't considered and - in the end - left us with stable and fast hardwired internet, new cabling, and a very modest bill. He was knowledgeable, dependable, and efficient. I would hire him again in a heartbeat.

We needed a security system deployed throughout our 20 year old home. The job required difficult…read moreattic placements and challenging camera mounts. We specifically required that they integrate with existing equipment already on site. Connor's team met all our requirements and provided many helpful suggestions along the way to provide good value on an already competitive bid. Their installer, Randy, was great to work with, equipped with all the right tools, and able to perform minor miracles routing cables within walls. He was meticulous in his work so that the system was up and running on the first try. Look forward to working with AV on even more projects in the future..

I had AV Smart Solutions out in Dec 2025 to trouble shoot lighting in a large chapel. The previous…read moreowners took part of the system when they left. I worked with Connor and he was great. They came in and fixed/upgraded my lighting. Also, they set up a microphone DJ system for me from scratch. I was very impressed with both Connor and Randy who did the install. Both were easy to work with and went above and beyond in making sure I was satisfied with the results. Connor worked with my budget very efficiently and was mindful of that budget throughout the process. I got several quotes and chose AV Smart Solutions because Connor was great to work with. I would highly recommend them if you need similar work.