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Pacific German

4.3 (250 reviews)
Closed 8:00 am - 6:30 pm
Updated 2 months ago

Services - Pacific German

Check engine light

Engine oil light diagnosis

Auto general diagnosis

26 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire rotation

Wheel alignment

Pacific German Photos

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Recommended Reviews - Pacific German

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Way better than going to the dealer. They have all the same equipment and knowledge for a much better price!

Only place I take my cars to and I'm in the car business and super picky. From oil changes and service for my Huracan to now my wife's Bentley being in shop for a small coolant leak. While it's there getting service . I am also getting new wheels and having them use their factory oem scan tools to lower the Bentley. Tyler went out of his way to select the best wheels, and offset. They have all the same tools that Lamborghini and Bentley dealerships have except with better family owned and operated service and not taking me to the cleaners price wise. Always very fair. Thanks for all the work Tyler and team!

Refinished wheel
Tony-Diana F.

The wheels on my 911 needed refinishing at the same time of getting new tires. It's convenient that Pacific German can tackle it all at once at a fraction of the cost of the dealer. I will be trusting them in the future for maintenance and upgrades.

This father son business at Pacific German are bullies and crooks. I bought a Kline inconel exhaust for my GTR R35 back in 2020. I tried to cancel order way before this exhaust was even built. The crooks denied my request! Long story short I got stuck with this 10k exhaust system. Which we ALL KNOW you cannot LEGALLY modify our exhaust in California. But again owner refused to work with me to give me a refund. So I called today! 3 years later trying to get some information on this exhaust to try and get to some money back and sell it. The pictures on Klines website are ALL I have to go by. So they have a 2017 exhaust. The one I was given!!! And another exhaust that Kline says is for 2020's? My GTR is a 2020 not a 2017??? Why would Pacific German refuse to give me any information about this exhaust after selling it to me? When I tried to find out today? So when I went to pick up my exhaust from the crooks the father opened ALL MY boxes and threw ALL my exhaust parts on the ground!!! Used vulgar language and told me many things to my face that takes a grown man not to react too! Photos are taken as soon as I got home that day. Wish I had my phone that day to record this owners violence towards me. Just want some information on this exhaust you SOLD ME CROOKS!!!

Reply back because of a feedback.
Yvonne R.

He called to verbally abuse me. Told me I'm pathetic for mentioning I'm a single woman (not a crutch, it's used to context to the target audience) and he said to Hell with me and I don't know how many times he said Bullshit. He obliterated me on the phone. He was so disrespectful. He wouldn't let me speak for a second. Absolutely unprofessional conduct. He advised to either give him one or five stars. I've been servicing my car at Pacific German for several years. I've always given them great reviews and have recommended them to others at any opportunity. However, one day they did not exceed my customer satisfaction in which they requested my feedback. There have been other days in which I bit my tongue but I'll speak for the day regarding the email I was provided in the photo. In the most politically correct way I provided my honest feedback through their feedback system. And this is what they wrote back to me.. (see photo). I mentor Customer Service employees and advise on the Collegiate level. The purpose of a feedback form is an additional opportunity to make things right. Instead, they've dismissed me and blamed my professional schedule. Single woman, one car, I work shift work. Before the feedback was provided I emailed them, I called and I have asked in person. I was told my car is a complete "mystery". Was not advised of a secondary problem regarding valves. My original review indicated that after 7 hours I was not advised on any status update with my car. I was stranded by the road and had to call them because they were closing and I haven't heard back from my check engine light fix service. It turns out they said "Sorry we have to keep this through the weekend" in turn I replied "I really need groceries and can't be without a car". My car was still not fixed and I suggested to Pacific German a recommendation "should a car take longer than expected to please reach out to the customer". I didn't say anything bad. I was only being honest. Being honest leads to myself, as a customer being blamed due to my work schedule. I never received a follow up call on how my car is doing. What time can work best. After being a few favorite customer, if this is how I'm treated - I can only imagine the customers that just walk in. Called to cuss me out. Said I was pathetic to mention I'm a single woman on the post. Very very disappointing.

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22 days ago

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17 days ago

Business owner information

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Shawn S.

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2 months ago

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1 month ago

The whole PG team is fantastic . They know the cars in and out, and they care about their customers. Thanks to all of the kind treatment !

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4 months ago

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5 months ago

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7 months ago

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Shawn S.

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8 months ago

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1 year ago

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2 years ago

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Shawn S.

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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5 years ago

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5 years ago

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2 years ago

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2 years ago

Fantastic experience from the Pacific German Team. Tyler did a fantastic job and the entire experience was top notch. Highly recommended!

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2 years ago

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4 years ago

Not honest, switch and bait. Filed for bankruptcy and has been sued multiple times.

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4 years ago

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3 years ago

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Shawn S.

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5 years ago

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Shawn S.

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7 years ago

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Shawn S.

Thanks for your awesome review!

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5 years ago

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7 years ago

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Shawn S.

Thanks for the kind words, we greatly appreciate it!

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5 years ago

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5 years ago

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Shawn S.

Thank You! Much appreciated!

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5 years ago

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Page 1 of 7

Ask the Community - Pacific German

I need to get a 2nd opinion on some repairs. How much would you charge to inspect my car to check if the repairs are needed and how much you you would charge to fix these repairs? Thank you

Hello Paula, please send an email to info@pacificgerman.com with your VIN and more information about the potential repairs.

How much does an oil change cost?

Do you provide routine maintenance? I currently have Audi Care but it's about to run up. Looking for alternatives to bring my car in every 15-20K miles.

Hi ZiHan, yes, we do offer factory scheduled maintenance for your Audi. Please note that Audi recommends servicing your vehicle every 10k miles or 1 year, whichever comes first.

View All 4 Questions

Review Highlights - Pacific German

Shawn was also great to work with since he provided clear communication, photos, honest recommendations, and no upselling.

Mentioned in 109 reviews

Read more highlights

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America's Tire

America's Tire

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Dylan and the crew at America's Tire fixed to of my flats on two different cars. They were fast and…read moreprofessional. No cost to me. They've got a new customer for life. Thanks so much.

I came here after leaving the Discount Tire nearby, where they tried to sell me a whole new tire…read morefor a simple nail that was clearly repairable. America's Tire is only about 8 minutes away, and I'm glad I made the drive. First, the one thing they could improve: When I walked in, it took about 12 minutes before anyone acknowledged me. A couple employees saw me standing there and I was the only person in line, but no "hey, we'll be right with you" or anything. A simple greeting within a couple minutes would make the experience way smoother. Now, everything else was great -- especially Hugo. I had called ahead and talked to Hugo, and he was super helpful over the phone. When I arrived, I asked to work with him directly after the rest of the staff kind of ignored me. He was juggling multiple customers, greeting people as they walked in, directing other employees, and still managed to help me personally. The guy was everywhere at once and kept everything moving. He got me checked in fast, found the nail in my tire, patched it, found another nail in a different tire, patched that too, and rotated all four -- for free (since I bought my tires from their San Diego location). Hugo is seriously clutch. Professional, efficient, and actually cares about helping people instead of upselling them. Give this man a raise. Besides the greeting issue, the service here is miles better than the Discount Tire down the street. I'll be coming back to this location from now on and hopefully they got Hugo a new coat with a goat patch or something.

Firestone Complete Auto Care

Firestone Complete Auto Care

(184 reviews)

My elderly mother recently brought her black Hyundai to this Firestone location and was charged…read moreover $1,300 for repairs. Less than two weeks later, her car broke down completely on the way to Nevada and was deemed not worth repairing by another mechanic. She was led to believe these repairs had made the vehicle safe and roadworthy. Now, she is out more than $1,300 -- with nothing to show for it -- a devastating blow for someone on a fixed income. (For reference, the car had under 100,000 miles.) This is not my first negative experience with this location. Over a decade ago, after servicing my Scion tC, they failed to add oil to the engine. Fortunately, my father-in-law owns a repair shop and caught the mistake before it caused catastrophic damage. That incident was enough for me to avoid this shop for years -- and this most recent experience with my mother has only reinforced my lack of trust. Consumers rely on auto shops to provide honest, thorough, and competent service -- especially those who are not mechanically inclined and must trust the expertise of the professionals they hire. This location has now twice demonstrated negligence and disregard for the customer's well-being. Firestone, I urge you to review this case and make it right for my mother. If you have experienced something similar here, I encourage you to speak up. This kind of conduct needs to be addressed.

They are lazy and they have no customer service, what's so ever the guys are sitting around on…read morethere cell phones while cars need attention poor service

Pacific German - autorepair - Updated May 2026

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