Good prices. That's why I purchased here. Selection is ok. Countertops not so great. Customer…read moreservice is ehhh, but it was expected. They just care about sales. Given wrong answers about availability. If an item was ordered or not. Make sure u have everything correct and asked all your questions bc once u pay, they really don't care to answer your questions.

Dishonest and poor customer service. Fiona Yang told me a bathroom vanity is $200. When I showed up…read morethe employee told me they have it in stock and he could sell it to me today. Then he spoke to his coworker and suddenly he wasn't sure if it's in stock and he'd have to check. Then suddenly the item wasn't in stock but if I paid a lot more they could sell me a similar item or they could sell me a smaller vanity for the original price. My impression is they did have the item in stock and didn't want to honor the price they gave me to get me into the door. When I first came in he was friendly but later he wouldn't look at me and just avoided my eye contact. Poor experience here. If I knew the item was more expensive before driving there for 40 minutes, perhaps it wouldn't be a big deal. But I went out of my way to go there, only for them to tell me they "don't have it" and offer me a different, smaller item for the same price. If you gave me the wrong price you could just be honest and tell me you made a mistake or honor the price you gave me.

The prices are amazing great place to order materials for your renovation I highly recommend!!!!!!read more

I recommend 10 stars .... Great deal great service I love my counters ..... best prices around …read more.. I even recommended 2 people already .... I saved one over 2k and another saved him thousands they are both satisfied also!! They are done in like 3/4 hours cut to your counters .... I got both sides of my duplex redone from them and will always recommend anyone to them ! I can't even tell you the price it was so good ... go see for yourself ... owners super cool also! Thank you guys !!!

Steve is a true craftsman and is extremely friendly. He provides excellent communication and…read moreexcellent service. Steve has transformed our home into a magical place and we are so happy we chose him. I can't recommend him enough! If you're looking for crown moulding or window enclosures, Steve is your man. I will update this review with photos once we are complete and paint is done.

Team was so great and always helpful! I did all of this DIY for the first time. Great selection,…read moregreat crew, great prices, even have an option for delivery if needed. They delivered a bundle and proactively noticed that one stick had been slightly damaged and brought over a new one to replace it. Highly recommend!

Great selection of slabs, frendly service easy to do business with …read more Will reserve selection while fabricator finalize design.

We recently contacted Luxurious Stones (a fabricator) for an unusual project, and they recommended…read moremy husband and I go to MSI for a manmade quartz slab that would work for our needs. We needed a huge slab that we could cut into two pieces that could also hold a LOT of weight. MSI was an excellent recommendation as they had a beautiful slab that was the right size (as far as I understand, it's unusual to be able to get a slab that large!). Their service was great when we went in. We had to check in first, and then we were helped right away and shown what was available given our requirements. The representative who helped us was also very friendly and professional. We were able to select our slab quickly . They offered to take the slab out so we could see it. While we were on a tight schedule and couldn't wait the 15-20 minutes for them to take out the slab to show us, I loved that they offered us that option. The store itself was laid out very beautifully. For those looking for slabs for a home remodel, MSI is a great place to go!

Incredibly uptight, entitled, and wildly, exorbitantly overpriced. They think they have a monopoly…read moreon the historic windows business, so they charge in the tens of thousands for simple trim. We ended up going with Valley Wood Windows instead. Still not cheap, takes a little while, but it's high quality work, far less expensive than Burnett & sons, plus and they don't treat you like dirt the way Larry does. For much better service, check out Bob Ziegfam at Valley Wood Windows instead.

Called and asked some simple question and I was clear what was looking for was something that's not…read morecommon and asked how much it would be to mill it the entire conversation was Larry chuckling and when I threw out a number not suggesting that be the amount it cost just what I was thinking because he was chuckling the whole convo he proceeded to laugh and said no the price was double what I thought it would be so not to say I wouldn't pay to get what I needed but I don't wanna do business with someone with no business manners thanks Burnett and sons

Thank you Vintage Tile! You guys are super friendly and have great customer service. 5 stars all…read morethe way!!!

We found a perfect match for our 1980's bathroom tile. Couldn't be happier with the service…read more Thank You

I visited River City Building Supply in December to purchase a Makita Drill for a Christmas…read morepresent. I was pleasantly surprised on the level of customer service provided by the staff there. Ben answered all of my questions and recommended several packages i could choose from. I will definitely go back when I am in the market for more tools.

5 Stars If you're looking for a local rack company that…read moretruly treats you like family, Rackman is the place to go. I felt welcomed and taken care of. This family-run business clearly takes pride in their work, and it shows in both the quality of their products and the way they treat their customers. The team at Rackman took the time to understand exactly what I needed and offered thoughtful, expert recommendations without ever being pushy. Their attention to detail and commitment to getting everything just right was impressive. It's rare these days to find a company that combines craftsmanship with outstanding customer service, but Rackman does exactly that. I left with exactly what I needed and total confidence in the product. Highly recommend if you value quality, honesty, and the kind of service that makes you feel like part of the family. (Awesome people with awesome hot sauce, too) Terra took the time and mailed me the good stuff Rackman is coming in hot literally and figuratively)

Look the bottom line is if you need a "rack" then this is the place! Don't wast time looking at…read moreother racks! All racks are not as well supported. Whatever size you need you can find it here! They are sturdy look great, firm, well built Don't get confused by price what you need is something thats going to support your load. What person wouldn't like to go and see a well supported rack! And get some hot sauce too! You could even pore some on your rack but it might be messy!! So if you just have a handful or several hands full your rack is here! Size matters when it comes to a RACK!