Slightly better rate compared to the money exchanges in the vicinity but it's not a significant…read moredifference. As of 9/2/18 : The other two currency exchanges across the street were 7.72 HKD to USD and this place was 7.73. My bf exchanged $60 USD and the rate was 7.5 for him though, so I'm not sure what the minimum exchange amount is for the rate that's advertised.

One aspect that makes Hong Kong one of the world's most international cities is the fact they have…read morecurrency exchange counters in practically every neighborhood. Berlin is probably the most organized, up-to-date, and more importantly, offers the best exchange rate anywhere in HK. There might be a few window spots in Kowloon that may offer a marginally better rate, but one can never go wrong by coming here. First and foremost, check their website (http://bcel1985.blogspot.hk) for the most current information and exchange rates. It is updated daily and should reflect super competitive rates. Give it a gander before going in as its practically a requirement. Next, make an appointment by giving them a call (at 2523 3403) because ... The lines are terribly long during peak hours. 40-70 minute waits for walk-ins aren't unfathomable and it gets extra annoying watching people (with appointments) waltz by as if there is no line. Once the security allows for you get into the elevator (which holds 6-7 at most), the next stop is the 17th floor where a tiny (!) office space crowded with people will likely stand until called. For potential walk-ins who can't wait, one might be better off sacrificing the few bucks for a worse off rate at one of the street side exchange spots. Busy Hong Kongers hate to wait, but saving money has more priority. Non-Chinese speakers fear not, they speak great English here. There are guys behind a bullet proof glass that are constantly counting money and an entire office behind them verifying currency and handling money. There is nothing shady about the operation; I wish I could say the same about the Kowloon ones. Lastly, if you're in a rush for local currency and use a non-fee ATM card like Charles Schwab then hit the ATMs. For all other currency exchanges and situations, Berlin is the place to be.

This place has the greatest rates in all of HK to exchange USD for HKD. LITERALLY no other place…read morehas rates this competitive, the nearby "real" banks like Bank of China were actually the ones who sent us here, so.... must be pretty legit and well known? The only con to this place is that it's tiny. There's only about 4 windows of people doing exchanges so when the line gets long it can be a hassle and there's not much space to stand around. Also I know one review below mentioned to count your money first; my cashier actually made me count the money myself before taking it to the back. To be careful, I would definitely recommend knowing how much money you're changing before you go to the window.

Easy and convenient location! In fact we were able to find it very easily without consulting a map…read more I had told my husband that in order to find it we should follow the smell of money. Sure enough it was nestled in amongst all the huge Italian clothing designers that I wouldn't dare shop at. Rate seems fair and was probably a much better deal than getting it from the airport. Whole transaction was quick, painless, and only required a minimum of paperwork. Would use again!

Mixed feelings about this place…read more They don't collect a fee or commission and their rates are extremely competitive. As of APR 2019 they are offering to buy USD at 7.809 and sell USD at 7.85 to give you an idea of the spread. A lot better than the 7.5 and 7.4 rates I was getting stateside. If you are exchanging larger amounts of cash it is sort of sketch because they give you a stack of bills and a receipt and push you to the side. No where to verify correct amount. They do use a machine counter and very fast though. Good for small amounts of cash and very close to ferry terminal.

Wow.... If you want to have an experience that guarantees you won't come back then come to this…read moreplace! The folks behind the widow are curt, rude, and downright unpleasant to deal with. One guy had just printed out a receipt and when it was my turn he didn't give me one because he said the machine was broken. Huh? There are many other exchange places around so please try those! Definitely won't come back to this place ever again.....

I came here to exchange money based on my internet research. The service was friendly and…read moreefficient, but disappointing because you'll only get the best exchange rate if you have big bills ($100). I had $20s, so I was given the lowest rate. Not sure why, but I will try it again in the future with bigger bills.

This business scams tourists. We went to the bank next door to exchange money and the security…read moreguard sent us next door to this shop. They did not ask for a passport and gave us money but then said that she gave the wrong amount and accused us of stealing. She said she called the police, but we called the police and she had not called them. Exchange here at your own risk.