The staff is helpful and friendly here. However, this place is always crowded and one always has to…read morewait for at least 40 mins before someone can help you out. The best time is to get here early to avoid afternoon and lunch time rush. Also, if you are an expat then opening an account could take over a month, so you may want to try some other bank if you looking to get an HK account in a couple of days.

If you are fortunate enough to be an HSBC premier customer, happen to be in the Wan Chai area, and…read moreneed to do some banking, I would thoroughly recommend that you visit the branch in the Convention Centre for your banking needs. This particular branch is only a premier centre, which means that, whilst it is much smaller, it doesn't have the high volume of traffic going through it, even though it is located at the Convention Centre. As such, you are likely to be seen very quickly, even during weekday lunchtimes, when it does get a little bit busier. The staff at the reception are incredibly friendly, but they annoyingly always ask for your bank card and ID card. I'm not sure if they're just checking to see that you are a Premier customer or not, but it is an annoyance. However, once you get past these guardians of the gate, it's a little bit more relaxed inside. You can even have a nice coffee, or help yourself to a handful of Mentos. Other then it being a slightly more pleasant atmosphere then some of the larger branches, this branch does pretty much what all the other ones do anyway. If you happen to be after a mortgage, I would recommend speaking to Kulio. He is an excellent mortgage advisor, and based in this Convention Centre branch. Conveniently, there is also an ATM lobby diagonally across from this branch. Of course this is open to all HSBC and other banking customers, so don't expect it just be for Premier customers. Even though I am now based in Central, I still go to this branch in Wan Chai for my banking needs.

The BOC Tower is a skyscraper located in Central, which houses the headquarters of the Bank of…read moreChina (Hong Kong) Limited. It is one of the most recognisable landmarks in HK, notable for its distinct shape and design, consisting of triangular frameworks covered by glass curtain walls. They used to have observation deck open to public, unfortunately already closed permanently.

A Hong Kong icon that composes the skyline. I love photographing the exterior of this building…read morefrom street level. Designed by I. M. Pei and L.C Pei and the most recognizable skyscrapers in Admiralty, Hong Kong.

Although this branch is small, it does have tellers, ATM and personal bankers. Jeffrey Lee Man-Min…read moreis a senior personal banker who has been helpful to us over the year. He speaks English really well, he is friendly and appreciative of our business. He always has time for me when I pop in to see him, make an inquiry or ask a question. I don't even live in Wan Chai, but feel loyal to Citibank and this branch because of Jeffrey. I am happy to take a subway ride to give my business to this branch.

They have very good rates "without" bargaining! Would go…read morethere again next time I need to exchange money.

The exchange rate is better than other shop, the staff lunch time is 1300 to 1400. Last time I went…read moreto the shop at 1315 that was closed, as the reason of lunch time.

Slightly better rate compared to the money exchanges in the vicinity but it's not a significant…read moredifference. As of 9/2/18 : The other two currency exchanges across the street were 7.72 HKD to USD and this place was 7.73. My bf exchanged $60 USD and the rate was 7.5 for him though, so I'm not sure what the minimum exchange amount is for the rate that's advertised.