Easy and convenient location! In fact we were able to find it very easily without consulting a map…read more I had told my husband that in order to find it we should follow the smell of money. Sure enough it was nestled in amongst all the huge Italian clothing designers that I wouldn't dare shop at. Rate seems fair and was probably a much better deal than getting it from the airport. Whole transaction was quick, painless, and only required a minimum of paperwork. Would use again!

This is located right at the back exit to the bus terminal of Maritime Square on the first floor,…read moreopposite to the dim sum restaurant. Excellent service! I was approached by one of the staff while I was standing in line. I told her what I was here for and she asked me to come with her to her office to take care of business! She was very professional, patient, knowledgable and efficient. She answered all my concerns and resolved the problem I had with my ATM card. So far my experience there had been positive. All the staff were helpful and efficient. There are also 3 ATMs at the door, one for deposit only I believe. My only complaint is they don't open all their windows even during busy hours. There were a few times I had to stand in line for a good 15 mins before I was called to the window. Other than that, this is a good branch!

Slightly better rate compared to the money exchanges in the vicinity but it's not a significant…read moredifference. As of 9/2/18 : The other two currency exchanges across the street were 7.72 HKD to USD and this place was 7.73. My bf exchanged $60 USD and the rate was 7.5 for him though, so I'm not sure what the minimum exchange amount is for the rate that's advertised.

The staff is helpful and friendly here. However, this place is always crowded and one always has to…read morewait for at least 40 mins before someone can help you out. The best time is to get here early to avoid afternoon and lunch time rush. Also, if you are an expat then opening an account could take over a month, so you may want to try some other bank if you looking to get an HK account in a couple of days.

The service here is really fast. Being an expat I was looking to get a bank account opened as soon…read moreas possible. It took me just 15 mins to do all the paper work and fill out the forms. Within two days my account was open. They have several branches and ATM around the city so I hoping for a good service in the future as well.