One aspect that makes Hong Kong one of the world's most international cities is the fact they have currency exchange counters in practically every neighborhood. Berlin is probably the most organized, up-to-date, and more importantly, offers the best exchange rate anywhere in HK. There might be a few window spots in Kowloon that may offer a marginally better rate, but one can never go wrong by coming here.
First and foremost, check their website (http://bcel1985.blogspot.hk) for the most current information and exchange rates. It is updated daily and should reflect super competitive rates. Give it a gander before going in as its practically a requirement. Next, make an appointment by giving them a call (at 2523 3403) because ...
The lines are terribly long during peak hours. 40-70 minute waits for walk-ins aren't unfathomable and it gets extra annoying watching people (with appointments) waltz by as if there is no line. Once the security allows for you get into the elevator (which holds 6-7 at most), the next stop is the 17th floor where a tiny (!) office space crowded with people will likely stand until called. For potential walk-ins who can't wait, one might be better off sacrificing the few bucks for a worse off rate at one of the street side exchange spots. Busy Hong Kongers hate to wait, but saving money has more priority.
Non-Chinese speakers fear not, they speak great English here. There are guys behind a bullet proof glass that are constantly counting money and an entire office behind them verifying currency and handling money. There is nothing shady about the operation; I wish I could say the same about the Kowloon ones.
Lastly, if you're in a rush for local currency and use a non-fee ATM card like Charles Schwab then hit the ATMs. For all other currency exchanges and situations, Berlin is the place to be. read more