Jessi at Pacific Auto Electric provided excellent service. Very professional, trustworthy, and knowledgeable about electrical issues. He took the time to explain everything clearly and fixed the problem properly. The service was honest, efficient, and stress-free. I highly recommend Pacific Auto Electric if you need reliable electrical work for your vehicle. read more

The outstanding experience I had here deserves major recognition. Mario helped me with some much-needed work on my car, and let me just say he's an absolute gem. From the moment I walked in, Mario was professional, kind, and incredibly knowledgeable. He walked me through everything with patience and clarity, making sure I understood the process and felt confident in the work being done. But what really stood out was how he went above and beyond not just fixing the issue, but taking the time to inspect and recommend things that could save me money and trouble down the line. You can tell he truly cares about the customer. Not just with me but seeing how he took care of other customers while I was waiting for my car to be ready. It's rare to find someone so honest and committed to excellent service. Great value! Excellent job handling the service I requested. Because of Mario, they've earned a loyal customer for life. If you're looking for a trustworthy shop with people who care ask for Mario. You'll be glad you did! read more

Pacific Auto Electric - Auto Repair Near Me - Palmdale, California

My father Reggie found Jesse and his business. He returned multiple times as a loyal customer. He then brought me there when my car needed some fixing or the yearly Tax Refund tune up and repairs. I also became a loyal customer. I have not felt the need to move along because of some perceived attitude or hidden price hikes. It's been a while since I have been to Pacific Auto, but that is because I don't travel far or often, just work. Because of this my vehicles are not requiring much work or Jesse's great line up of mechanics including him. So, unless something has drastically changed since the last time I used Pacific Auto's services, I highly recommend this auto repair business read more

ZERO stars!!!! One of worst shops I've been to. My Honda needed brake work. After leaving it for 2 days I was told it was done, I went to pick it up and I could hardly turn the steering wheel, apparently they don't check their own work to see if they did it right. NEVER going back to this "shop" read more

I wish I could give this shop more than 5! I brought my car here after the previous technician was unable to figure out the issue. Pacific had my car for several days and despite the fact my car was not showing the issue I complained about, they kept trying. They did not try to upsell me, nor did they just try and push me off. Phenomenal work! read more

I went to Pacific Auto Electric and received top notch service for my car. Jesse and Joe are very polite, friendly and professional. Jesse is very detailed about what has to be done to your car, he takes the time to explain what is wrong with your car by using a diagnostic report and he also works with you regarding the price! I'm so glad that I took my car there because my car is running extremely good! read more

Brought in my 2014 VW Jetta in Jan 2024 to Jesse after being told by the VW shop (down the same street he's located in) that it was "normal" for my car to shake when accelerating from lower speeds. Anyway, Jesse diagnosed my car and fixed the problem and the car has NOT had a problem since! I was reluctant to be driving it long drives scared I would mess it up again but it has since made several trips to Vegas and back without an issue. I really feel like you get what you pay for so if you want it done right the first time Jesse is very straight forward when letting you know prices upfront and why your car needs something done. It's taken me 6 months to write this review to ensure I had no recurring issues with my car after my experience. I feel confident in taking my vehicle in for further services when needed. Thank you, Jesse read more

Great service at reasonable fee. They brought back my car back to life fixing a faulty Tranny Un safe to drive. Now a happy customer. You will be after have them diagnose your car. 2 Thumbs up. Jesse is a mechanical rock star. read more

This is a dishonest repair shop. They get your car in for service and tell one price and when they start working on it change to a much higher price and you don't have a choice but to pay to get your car out. Don p read more

I've been coming to Pacific Auto since I've moved to Palmdale & I can tell you Jesse is the best! I bring all my cars here. Hands down the best Mechanic in Palmdale & prices are always reasonable! read more

I have to say that my car should have never gone here as it took 15 months for them to rebuild my engine,replace the clutch and transmission. I got the car back 3 times with a total of one week out of 15 months. Then at the end with over heating issues and electrical issues then fried my fuel pump. Also vacuum leaks and upper gasket leak. So I removed it from there business and that was the end over $7900 wasted because they did not care about customer service and time. Huge arguments and better business bureau involved. i herd from a couple customers that they had problems and ruined there vehicles. I never had mechanic issues ever until I went here. Highly disappointed read more

I been knowing and doing great business with them for years great work never ever been disappointed not once owner / son know what there doing fine the problems bring my vehicles back to life and the prices Afordable with warranty I pass it on you can't go wrong stop by nothing to lose much to gain ! Don Williams audi Q5 thanks again read more

I can second one of the reviews about Jessie getting back to you in a timely manner. I was quoted a same day turnaround time on a repair, so left the car early in the morning. I called in the afternoon to request an update, I was told it takes time and he sounded like he was in a hurry and Dias he'd call me back. I was called the next day at closing time with excuses saying it was ready and he'd stick around for another 30 minutes. I had to wait around for 30 minutes the next day to pick it up because he forgot his lunch at home and had to go back and get it. Extremely unprofessional and I feel like I was taken advantage of. I was charged almost $800 for a part that cost $150 and only few hours worth of labor. Avoid this place, I will never be going back! The best advice I have for you if you need to get your car repaired is to look elsewhere. read more

The owner of this place Jesse Cruz is just a nasty human being with no consciousness of how to treat customers and keep a business running with good customer service. I recently had my car here for electric repairs. He got the job done. But he has a disgusting aggressive arrogant personality that feels entitled and superior. He berated me on the phone and traumatized me because I was having trouble sending a digital payment through zelle to him for the repairs he'd done on my vehicle. He wanted it sent quick and got very angry and disrespectful when I was having a hard time getting it sent. I've never been spoken to that way by a business in my life. In my opinion, if you want to keep your business running, you provide good kind service in order to get customers coming back. Not treat them like trash. He also had the audacity to raise his set price on his repairs just because he got upset that I couldn't pay him on time. He jumped the gun thinking I wasn't going to be able to pay him and charged me $171 dollars extra on top of what I was supposed to pay. This guy is an idiot and absolutely ridiculous. His work is fine. But, what business owner thinks it's ok to treat customers like trash? Does he not have kids, a wife, or a mother that he wouldn't want people speaking like that to? I'm a young woman. But, he shouldn't talk to anyone like that. What a joke. I'll never return. read more

Jesse is amazing and a really big help for mine and my friend's cars! Really recommend this place because they are super friendly and affordable! read more

Manny and Jesse took very good care of me I thought I had a shortage in my car. It ended up being my alternator. Jesse gave me his honest opinion and I ran with it and now my car is perfectly fine thank you Jesse and Manny will return for my Other cars . -Charles read more

I brought my Toyota Corolla here when it was having problems and met Jessie ,he was very kind and professional and made me feel that my car was in good hands. It was! I picked it up a few hours later and it was no longer trying to stall on me. It's running great and I'm thankful for the help I was given. I recommend you give this place a chance. Jessie explains what the problem is and what is needed to fix it and you go from there. read more

Went to get our AC fixed for our Corolla and he did an amazing job! Have had no problems with it whatsoever and it blows air colder than ever. I highly recommend this place. Not to mention the staff was friendly and helpful! read more

I was recently going to give up on my car after three mechanics could not fix my overheating issue with my Dodge Journey. I was told about Jesse and how sharp he and his crew are and that I should take my car to " Pacific" so I did. Jesse was so thorough when performing his initial diagnosis. Then he explained everything so that I could fully understand what was wrong with my car. And it was clear, my head gaskets were blown.Not to mention several other problems. When he saw the look in my eyes he gave me two options. It was going to be costly regardless of my choice. He said you can take the cost of the repairs and go buy a simple car real quick to replace this one, or you can give me the cost of the repair and know that I WILL FIX YOUR CAR AND WHEN IM DONE, I WILL HAND YOU BACK A BRAND NEW CAR!! Jesse understood what my car meant to me. And so he put in the time to help someone he did not know, simply because he loves to help. Sure enough, after a couple of weeks ( because the job became more than what we initially spoke about) Jesse not only fixed my motor but showed me what problems were in my future. Jesse called me to give me an update but it wasn't so much an update as it was him informing me that it's time to pick up my car. Jesse ( a righteous mechanic) kept his word. When I showed up he handed me my car keys to my brand new car. This car was about to hit the junkyard. Today, because of Jesse and his crew, I'm cruising around town in a car that runs so smoothly it amazing. When I left the shop there at pacific, I reached out my hand and said, ( TO MY NEW MECHANIC) thank you so much. His professionalism was so on point, I can't see myself taking my car anywhere else except right back to Jesse and the guys at pacific auto electric if future issues pop up.. Thank you all for such a great job, and for saving my car . Get down guys!!!!! read more

I needed headlights and fog lamps replaced on my Toyota Tacoma truck, I had purchased them after market and wanting to have them replace the old yellowed ones, I checked around other like businesses and found this place to be right within the price range I wanted to pay. I spoke with the Manager-Jesse and he was able to book me for the next day. I was made to feel quite comfortable in my surroundings and he made sure to advise his team of what I wanted and needed done. I was within walking distance of a restaurant which had decent, tasty food, and upon my return, the truck was almost completed. I saw the amount of cars in this business and that to me was a good indicator of people bringing their vehicles in for work they could trust. I'm very happy to have found this place for my lighting needs, however, they offer many more services, I recommend giving Jesse a call (see photo attached) and check with him first before considering other options, I think you will be happy you did, for not only did they do the job right for me, but also completed it in a very timely manner. Great job Jesse, thank your team for me. read more

Pacific Auto Electric - INFO. FOR YOUR CONVIENCE - Auto Repair Near Me - Palmdale, California

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Jose is wonderful & explained everything in great detail, we are totally happy with his professionalism & courtesy

Brought them a project truck white 1994 f150 and they were willing to work with it and fix it for a really fair price. FYI they do take a while but that's because they're trying to do it right but they'll always pick up their call. read more

My Vehicle had to have a lot of work done jesse and his Guys made sure my vehicle was back and ready for the road this has been my go to place for years! Thank you guys very much. read more

This place is great. I got a great deal to do an electrical maintenance on my car which could have cost alot more anywhere else. Will is a good mechanic and my car was fixed fast! read more

Every time I go I get great work. It's aways fast, always better than anywhere else. Jesse is the best person to take your car in the av. Just my personal opinion. read more

Once again my car was saved by pacific auto. AV heat had my car battery going in and out. Instead of trying to swindle me into buying a new starter or alternator, they correctly checked my battery and only charged me for the battery. No up-charge pay for what you need. Great turn around time. read more

I had a specialty set up on my Chevy that needed a lot of careful thinking. I called several places in town , one that rhyme with "stain and raves automotive". They were not smart. Jesse and his guys figured out how to get my motor put in and running like a sewing machine even though it was a set up the is not very common. They did research to make it right and I couldn't be happier. read more

I would definitely recommend this place. They were very up front and friendly. They had to fix an issue that another electrical automotive place did. read more

We brought our Mini Cooper in for repair, and Jesse was very professional and courteous. The vehicle drove perfectly when he was done with the work on it! read more

Pacific Auto Electric - Brought in our Mini Cooper. Jesse kept it until it ran perfectly. Very polite. Very professional. - Auto Repair Near Me - Palmdale, California

I want to thank Jessie and his team for all the great years of having him as my mechanic, I always used to get the run around every where I went and always had hidden costs , when I met Jessie the first time he new exactly what was wrong with my car and fixed it that day and now years later he still maintains all my vehicles, he's like a car doctor, if he can't diagnose or fix your problem no one can he is truly the best, I would recommend Jessie and his team to every one I know with a vehicle , as well he fixes boats motor homes and anything with a motor , I never have to stress when my car breaks because I know Jessie will handle it, right away and prices very fare , no hidden fees so Jessie THANKYOU AND YOUR TEAM FOR ALL YOUR HARD WORK & DEDICATION TO YOUR CLIENTS, HAVE A HAPPY NEW YEAR , sincerely Kevin king!!! read more

Pacific was the only shop that was willing to help me and quickly. The service my daughter and I recieved was better than I have ever had from an auto mechanic. He made sure that there weren't any recalls and repaired the body control module for a dodge dart within 1 day when most shops were telling me 3 days. This is the only mechanic I will use and his prices were better than fair. read more

Jessie Has great customer service. He has a trustworthy guy that does what he says he's going to do. I will tell my friends about this positive experience. read more

We had our work van towed in. They had the van for 7 1/2 hours. They never called us to tell us what was wrong with it. They called to tell us it was fixed. They never got our permission to repair it. We were told they would call us to let us know what was wrong with it first. Instead, they just fixed it and then called us. It wasn't the money, we just assume they would call, tell us what was wrong with it, and the cost. I would never take my vehicles back to this company. BEWARE. read more

They do a great job in a timely manner and they have great prices. Jesse has taken care of everything needed instead of going to the dealer.

I went in to get my car horn fixed and Jesse ordered the part that came in the same day. My horn was fixed that day, Jesse and William were very friendly and courteous . I recommend this place to my friends read more