I don't like dwelling on negativity but feel that Yelpers should know our experience with this shop: After visiting this shop six times in the last year, all I can say is that I should have known, based on their rep's highly defensive & completely unaccountable response after I informed her of finding their screwdriver hanging within my engine bay after the very first time they had serviced our vehicle, to stay away from this place. In short, we came here because of their AAA affiliation. They performed a AAA inspection, which found we needed a serpentine belt change. Their prices are in the upper end of the usual range for service; I figured because of their AAA Auto Repair facility status. We did the service with them; the day we got back the car post-repair, I found the said magnetic screwdriver in the engine bay. The next time I stopped by there for another AAA inspection for another vehicle, I mentioned the screwdriver, to which their rep appeared to get offended, saying that they mechanic leaving it in the engine does not speak of their quality of service. No apology, no accountability for what could have happened to the engine components. Within a month of our first service with them, our heater core suddenly started leaking. No engine overheating, just leaking. It had never leaked before. We brought our vehicle back to them and had them perform the nearly $2K for the repair (which included a one year part warranty and a two year service warranty due to being a AAA facility). Less than six months later, the heater core started leaking again. Again, no overheating; just leaking from the bottom of the car and coolant loss in the radiator. Over the phone, their rep said that the part/repair were under warranty. However, after we brought the vehicle back to them, within two hours of having the vehicle their rep calls me to tell me that the head gasket is blown, and that they would not replace the warrantied heater core for free unless they replace the entire engine, at a cost of $5K+. At this point, I took the vehicle back without any additional service and involved the AAA, whom then negotiated for this shop to agreed to perform the warrantied repair without replacement of the engine, to the the shop rep's chagrin. It also not without threats that the heater core would not be repaired a second time under warranty if it fails, and that they would not be liable for the engine blowing up as we drove it away. (I noticed over the course of all my interactions with the shop rep that she perpetually sows seeds of fear and becomes offended if one does not act on them.) However, this was the extent of AAA's assistance, as I came to find out that the AAA and this shop's owner are intertwined. The truth is, despite their name, this facility is not a mom & pop shop; it is one of two local shops owned by the owner of a local auto parts conglomerate, who is also on the board of directors of a national auto parts industry trade association (Google: CAWA). I HIGHLY recommend upon agreeing to leave a vehicle for service to request to see the parts they replaced after service; I requested this the second time they replaced the heater core. It was then that their mechanic showed me the part, which he said was "defective" due to coming apart at the seams. Still, their rep could not accept that the part they had replaced months ago could have failed on its own; she remained with her narrative that we had a blown head gasket and that was the cause of the part failure. When I asked her for what tests they performed to determine that it was the "high pressure" of their engine that blew the heater core, she could not cite any. During this last interaction with her (when I informed her that she has not justified in saying that "back pressure" from our supposed blown head gasket caused the heater core to fail, since my car showed ZERO signs of head gasket failure: no coolant mixing with oil in the oil tank or coolant reserve , no white smoke, no overheating), she became so upset that she kicked me out of the shop. I have never been kicked out of anywhere before in my life; this was not before I asked to see the coolant reservoir level, which was empty (I had read that whenever the heater core is replaced, a full coolant replacement has to be performed, which obviously was not). I also tried to contact the owner of this shop, without any response, which is not surprising; imagine, a sole customer is small potatoes to his overall operations. I understand businesses have to survive but it should be honestly. This was about about three months and 3,000 miles ago. Since then, I have had a Ford mechanic run a Ford OBD engine scan, which was completely clear... no codes. The car has still shown absolutely ZERO signs of head gasket failure. This is completely factual; I have all the receipts, which the California Bureau of Automotive Repair will also receive. read more

Wayne & Dave's Automotive - The magnetic screwdriver... - Auto Repair Near Me - Lancaster, California

WOW is all I can say. I had taken my GMC Yukon to 6 separate shops. Not one of them could figure why my vehicle would lose power when accelerating. A friend recommended Wayne and Daves so I drove from Bakersfield strictly out of desperation. Well it was well worth it. They fixed it same the day they gave me a military discount and explained to me what was wrong. I really felt like crying. That's how stressful of an issue this had become for me and my family. Tina was awesome and they now have a customer for life. Yes I will drive from Bakersfield to Landcaster for all my vehicle needs.. Thank you and God Bless you Pete read more

Incredibly insolent woman at the face of this business. I went in today for AC work & explained I knew I had freeon, so needed diagnostics on the condenser, compressor, relay. The woman insisted I needed freeon & gave me a quote for it & diagnostics ($190). When I explained I didn't need freeon, she became annoyed with me & suggested I go elsewhere; I'm happy I did. Just next door, I'm getting a new compressor after paying $60 for diagnostics. read more

Wayne and Dave's are frauds. I would never take my vehicle there. They will partially fix the issue you came with and reset your check engine codes by detaching your positive cable. And they will also do other things that will have you coming back to them soon, like poking a small hole in your radiator hoses. Pleeeeeease BEWARE. I don't know HOW?!?, but these people are able to remove negative posts about them so if you aren't able to find this post later, it was them. BUT THIS IS ALSO A WARNING TO WAYNE AND DAVE'S: DELETE THIS POST AND THIS ISSUE WILL GO VIRAL AND I HAVE THE RECEIPTS. read more

Wayne & Dave's Automotive - Auto Repair Near Me - Lancaster, California

Fraud alert these people prey on your car breaking down AAA will tow your car here they will charge you $175 diagnostic fee tell you it needs thousands of dollars in unnecessary repairs. If you decline they got you on the hook for $175 or worse if you accept good luck getting your car back working correctly if at all read all the bad reviews they have before bringing your car here won't refund you even if they misdiagnose your problem. read more

E-mailed them to get quotes for an Alfa Romeo. Quick response back (they don't work on Alfa Romeo's) but very helpful in finding a spot that does read more

Stay Away From Here! They ran diagnostic and were trying to prioritize things that didn't need fixing. I came for one thing and was told many other things that needed to get done. They gave me a price of $973 for "basic" services. Then another employee told me $345 and the original guy I first spoke with said he was wrong and that he didn't include labor and taxes when in fact I asked him clearly if it included that and he did. The original guy I spoke to said it was going to come out to $740+ I instantly knew he was lying and was changing prices, the actual mechanic gave me a fair price but the main original guy kept changing it. He was super aggressive and didn't want to give me my keys. I said I didn't want any services and to give me my keys. Stay away from here! read more

I have taken my 2014 Nissan here twice for service. They have provided great service and price is pretty reasonable too!

Very happy with work performed after running diagnostics on any vehicle many codes show they were informative gave different options made it easier for me to make a decision with the wife on purchasing a new vehicle had them do some work to see if limp mode could be improved but unfortunately car came in limp mode and left in limp mode read more

Recently, I took my 2019 car here for an inspection. I commute to Santa Monica, so it has around 60k miles. I was totally expecting them to recommend a tuneup, brakes etc. But to my surprise, when they finished the inspection, they told me that nothing needed to be done yet, everything looked good, and to come back when it hits 100k. Since I was already expecting them to do something I asked numerous times if they are sure there absolutely nothing that can be done right now? They said "Not right now, it looks great." (How many times do you go to a shop that refuses to take your money?) And the icing on the cake was when I picked it up. I owed nothing! :) The inspection is free of charge. Wow! I was blown away by this place and they have earned a lifelong customer. Thanks Wayne and Dave's! You guys rock! read more

Took my Explorer here on the recommendation of my parents, who have been going her for years. They said they were fair and good. Not so sure about either. My experience was that I brought my SUV in here with 3 issues and after $2400 i WITHOUT a single one of them fixed. There was a rattle that happens EVER time I accelerate at low speed. I can recreate the noise all day but apparently they couldn't... It had a check engine light on. After $440 in diagnostics (I thought most mechanics waved these if you used them but I guess not) and another $2000 to replace a bunch of stuff, it is still on. my third issue was that there was a delay when it started and guess what... It still does. If you actually want your car fixed, maybe you should keep looking. I know I will not be going back here (and probably not my parents either). read more

Stay away - the employees at Wayne & Dave's lie and steal. I took my older car in for an inspection. It was diagnosed with all sorts of costly older-car problems, which I anticipated. The person at the desk who reviewed the findings of the inspection attempted to push very expensive repairs that I did not want, could not afford and did not feel were imminently required for the way I use my car. He also told me I needed new rear shocks which I'd already had replaced last year (heavy duty ones at that). He quoted me ~$960 on the primary repair I wanted done (lower control arms and ball joints). The problem was so bad that my tires had become unevenly worn, so that was the repair I wanted done first. Instead, he tried to prioritize other repairs as if my vehicle belonged to him. I could see if the repair I wanted done was somehow dependent on additional repairs he recommended (like fixing a very slow rear main seal leak), but it wasn't. Nor was it less important than anything else (less expensive, yes, but not less important). He was aggressive, used extremely high pressure and refused to listen to which repairs I wanted done and the order I wanted them done in. He also complained that he wouldn't be able to perform a proper alignment without replacing the upper control arms as well (which was untrue). Finally I just told him that I wasn't going to argue about how I was going to spend my money and demanded him to hand over my key. If all this weren't aggravating enough, someone in the garage rummaged through my car and stole several items. It wasn't even there overnight. Ultimately I took my vehicle over to T&M Automotive which is a half-mile away. They had the repairs done in one day for $140 less than what Wayne and Dave's quoted - alignment, tire rotation and all. I just can't believe how badly I was treated at Wayne & Dave's, lied to and stolen from. I'm so upset. Please do not have your vehicle serviced here. read more

They Do Not rotate your tires even though they charge $45.00 to do so!!!! Michelin Defender tires rated at 80,000miles lasted only 35,000. No more trusting these crooks! read more

1 hour and half later, car was returned and ready to go. Inspection, adjustments and recommendations were performed. Guy at the register was totally polite, professional as well as the young lady who took my appointment. I do believe I would return. Thanks guys. read more

Wayne & Dave's Automotive - Auto Repair Near Me - Lancaster, California

My 2000 Camaro was well maintained and I have receipts to prove it. It didn't have any major problems and ran great. At about 120,000 miles it intermittently (3 or 4 times) cut-off upon entering/exiting driveways over the course of 2 months. Yet, it would start back up immediately and did not cut off while I was driving. However, the last time it cut-off the check engine light came on. A co-worker told me she used Wayne & Dave's Automotive for some of our clients, which is why I took my car there. I described my car's problems to Tina, when the shop opened. She recommended a full diagnosis of my car. I agreed and left it there. I called the shop around 12 pm because no one called me. Again, I spoke with Tina and asked if they diagnosed my car yet. She said yes, but the repair bill needed to be written and they'd call me back. Later, Tina left me a detailed voice message stating, "If we did everything that needs to be done, its $915...That's all four O2 Sensors, Top End cleaning, clean Mass Airflow Sensor, and the diagnosis time. So, give me a call back & let me know what you want to do, 661-949-2924. It's about 1:30 pm, thanks." I called the shop and spoke with Chris (Manager). I asked how they diagnosed my car and if there was a warranty for the repairs. Chris said they visually inspected, test drove, and used a machine to diagnose it. He said it would take 2-days for the repairs and I'd have a 2-year/24,000-mile warranty covering all parts and labor if I agreed to have all their recommended repairs done. I agreed to all the repairs. I picked up my car a couple days later during my lunch break and paid $993.90. I drove about 1/2 a mile to the gas station from their shop. My car smelled like something was burning and it cut off upon entering the gas station driveway. I opened the hood of the car but did not see smoke or fire. Several times, my car hesitated, cut off, then started up as I entered and exited the gas station. I called the shop and spoke with Tina again. I informed her of how poorly my car was running. She asked me to bring the car back in 2 days due to them being "backlogged". I did. Again, I spoke with Tina and also pointed out that the invoice showed a 1-yr/12,000-mile warranty but Chris told me I'd have a 2-yr/24,000 warranty. Tina informed Chris about the discrepancy in the warranty in my presence. Chris laughed, said "diagnoses are not warranted". He then stated "It's going to cost you to repair whatever's wrong with it". I suggested that he looked at the car before trying to charge me more fees and left my car. Later, Chris called me and tried to charge another $379 to replace the Master Airflow Sensor. I pointed out that part was supposed to have been taken care of. I suggested he check the invoice and told him about Tina's original voice message, which included the Master Airflow Sensor. Chris said he would check the invoice and call me back. Chris didn't call me back. Instead, he called my co-worker, whom I later found out was his friend. My co-worker told me I could pick up my car and Chris stated it had been repaired without the additional $379, as a courtesy to the place where I work. I mentioned to my co-worker that it was unprofessional for Chris to call her instead of me. I said I'm not her client and our job did not pay nearly $1,000 for the repairs...I did. When I picked up my car, Chris used a black marker to color over and voided the warranty in front of me. I asked him why he did that. He said because 2nd repair was unrelated to the 1st repair. I pointed out the Master Airflow Sensor listed on the original invoice, referred to Tina's voicemail, which also talked about the Master Airflow Sensor, and mentioned that his shop supposedly ran a comprehensive full diagnosis. I asked Chris several times if he was going to honor his warranty. He didn't respond to my question but told me to leave because the shop was now closed. I left. I drove my car about 3 days. Then, parked it because it was still running poorly, smelling like something was burning, and cut off more than it did when I originally brought it to Wayne & Dave's Automotive. I attempted to have my car smogged shortly thereafter but it didn't pass. It never failed smog before Wayne and Dave's so-called repair. I eventually had to sell my car at below market price because those problems didn't go away and I informed the buyer of the problems. My job checked with our clients that utilized Wayne & Dave's shop for their vehicle repairs, which my job previously paid for. Our clients were still in need of repairs for their cars, which were supposed to have already been fixed by Wayne & Dave's. My job no longer uses Wayne & Dave's Automotive to repair our customers' vehicles. read more

Wayne & Dave's Automotive - Receipt for all the repairs they recommended, which is 1st time I picked up my car. - Auto Repair Near Me - Lancaster, California

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I took my car in to get the brakes serviced and also have a diagnostic done as my check engine light was on. I was called within 1hr stating the total fixes would cost over 1300$. I was completely shocked as the cost just to fix the front brakes was 610$ plus an additional 140$ for labor alone. I could not believe they were quoting me 750$ for JUST THE BRAKES on a 7yr old car. When I questioned the total they were suddenly able to find some of the parts cheaper bringing the total brake service to 530$. I came here under the impression this was a reputable and honest place to get car service, I was clearly wrong. I chose to take my car with no service completed at Wayne and Dave's and took it too another shop that was honest and fair; I paid 300$ for my brakes in the end. read more

The prices are high but they fix your car the same day so that is the best part however they are still cheaper than the dealership for challengers. read more

I'd say the smug clown Tom I talked to was trying to be smart mouthed for someone in the back ground.(Most likely the nice sounding lady that answered my call.) whatever the case he's just another "thinks he knows it all mechanic" with a "thinks he's funny attitude". I'll spend my dollars somewhere that has helpful people. Spend it with people I can deal with and that aren't asking me tell them off. It's quite easy to say "I think you'll run into some problems on your project and here's why" vs smart mouthed garbage flowing from his pie hole. Today I'm driving that project completed and smog compliant just like I was trying to explain to that idiot Tom. Found a great mechanic in Palmdale that really knows his stuff . read more

Something was going wrong with my engine, and I took it to Wayne and Dave's, and Sam helped me out a lot! My 2003 Chevy Tahoe wouldn't start up after I parked it at their shop, so it was looking like it was gonna be pricier than I had anticipated. When Sam was finished, he told me that there was something that was loose that simply needed to be tightened and he wasn't gonna charge me for such a small job, and this honesty and integrity has officially made me a life long customer! Thank you! read more

I have been to many auto mechanics and so i do consider myself experienced when working with them; by far one of the best places you can take your vehicle to. The Staff members are friendly, customer service oriented and prices are unbeatable! I am new to the area and will be taking my cars to them. Thank you! read more

I originally went to take my sisters car for an oil change back in July of this year. I was so impressed by Chris, and just how friendly everyone was. They all helped make the process for an oil change very smooth. I left there shocked that they gave my sisters car a car wash and just how great the service was. Flash forward to today. I went in for an oil change for my car today I was worked with Tony the GM and again the staff is super friendly! Tony helped make my service quick since I had to be at work by 8:45 AM, mind you I got there at 7:40 AM. Each oil change comes with a car wash. Sadly since I was tight on time they let me know they'll owe me a wash and said if I wanted to come back on my lunch or another day I was more then welcome. I left Wayne & Daves at 8:25 AM. They were so fast and friendly. I even was able to speak with Chris whom answered some of my questions AGAIN SO FRIENDLY! Then as I signed my paperwork knowing they only do exterior car washes, which I didn't have time for I asked if there was a way they could just clean my inside windshield for me. And with no problem they cleaned both inside and outside! My favorite part of Wayne and Dave's is the friendliness of the staff, the caring techs and overall the cost. If you haven't tried them out- let this be the reason you do! You won't be disappointed! read more

Thank Almighty for honesty and integrity! If you ever get the opportunity to utilize an ASE certified repair shop, this place is number 1 in my book. I just wrote this Yelp for Audi Valencia... This will be one of the first Negative reviews I have ever given. I picked up an Audi A6 premium last year from Carmax. Amazing vehicle! I made the choice to drive down to this dealership to have service completed for a Lube, oil and filter. I can not express how disappointed I am with the dishonesty of the service inspection at this business! This basic service cost over $250 dollars. The disappointment came when I was informed that the rear brake pads and rotors needed immediate replacement. The report came back with a brake pad thickness of 5mil to a tune of $900 plus for repairs. Luckily I chose to hold off... I went to a local Lancaster ASE certified repair shop Wayne and Dave's that is an authorized repair shop for Carmax. Audi Valencia should reimburse me the $55 charge for this ethical and transparent auto repair business evaluation that informed me the actual brake pad thickness was 8mil with ABSOLUTELY NO NEED FOR REPLACEMENT OF PADS OR ROTORS!!! An absolutely pathetic example of how dealership repair shops are just as shady and dishonest as everyone fears!!! As for Wayne and Dave's... close to home, honest, and super quick when you make an appointment. What an absolute relief to know I've finally located a shop with transparency and integrity! read more

They have had my car for over a year and it still isn't fixed took it on for transmission wrk they claim to have done it but I picked it up with no power they said it was my engine took to the shop came back and they still bs me around I paid 2750 Over a year ago job still isn't done . Don't go their not worth it at read more

I was towed here by AAA. I needed a new AC compressor and serpentine belt. They were going to charge me $1700. I took my car somewhere else and got it done for $875. This is a true story. read more

Just wanted to say thank you to the guys over at Wayne and Dave's. Top notch service. They are very thorough and efficient. Won't be taking my car anywhere else. read more

This place is a God send! We went to 3 other places that just tried to take our money finally someone recommended Wayne and Dave's and they were awesome! Fixed our diesel truck, it's like new! They're one of the only diesel mechanics in all the AV, trust me, we looked. I cannot believe the workmanship here. You can tell they love cars, Love working on cars, and take pride in their work. They basically rebuilt our entire engine I can't thank them enough. Runs like a champ! Seeing all the vintage cars there is pretty cool too. You can tell a lot of people trust Wayne and Daves for their prize possessions. read more

Took my car for a check engine light that the dealership wanted to do a complete teardown of my engine Ryan checked everything out and found nothing wrong,also showed me everything that the computer showed on my car and everything was good, checked everything the dealership did and showed me what was done he recommended a tune up and oil change car runs great Thanks for being honest I will be back Thank you read more

I found these guys several years ago when they repaired squirrel damage to my Monte Carlo. They won all of my business when I contracted them to rebuild the rear end on my truck. I told them to do the rear brakes while they had it apart and they said they didn't want to because I I didn't need them. I went to see for myself and they were correct, most of the brake shoes was still there. The technician showed me the actual problem was a stuck adjuster. He pulled them off and fixed them, saving me the $200 I would have paid for a complete brake job. I tell everyone, they may not be the cheapest but they are honest and will give you options based on your budget. I am a mechanic but I trust them with all of my vehicles. read more

Great customer service really happy with with the job they did on my car I will highly recommend them. my wife found them on Groupon and I decide to come to bring my car for an oil change and the service they provide was excellent great attitude and awesome guys and honest with their job read more

Good service, fair prices, and my car's AC is now fixed! The first shop I took it to couldn't get the job done, but these guys did. Next time I'll save myself the money and go to Wayne and Dave's first!! read more

Chris runs a genuine and awesome business. He has extensive knowledge and uses it to ensure that his customers are safe on the road. In my experience here, he was honest, friendly, straightforward, and very trustworthy. I feel thankful that I can trust him and know I'm not being scammed into extensive work that I don't really need. He showed me exactly what needed to be repaired and why. I'll definitely be going back to him! Highly recommend to others! read more

Very poor customer service. Now I know why the poor review here on yelp. Please do your self a favor and either call first to make an appointment or don't bother to come. read more

I am always surprised with their fantastic customer service! I have called a few times and they talked me out of spending the money to come in for minor problems and did a diagnostic over the phone so I could attempt to fix it myself. I brought it in once and they did a great job replacing some parts. I think the main benefit of this place is they are honest, fully capable, give solid advice, and don't try to fix things that aren't broke or you can live with. read more

Wayne & Dave's Automative provides really excellent customer service and support. I was able to place an appointment and receive service as soon as I arrived. Their lobby area provided free beverages and I was out of there in no time. I recommend Wayne & Dave's to anyone in the Antelope Valley area! With great service and affordable prices you really can't beat it. read more

If I could I would give them zero stars ,I left my car with a full fender no dents or scratches on the driver side and got it back like this the guys in the office said they had nothing to do with it and don't know what happen on top of that they left all the dash disassembled and left all the wires out as if they were working on it still they didn't bother showing me what they did to the car or what I PAID for I came in to fix the wiring issue that wouldn't ket me start the car so when I got there I thought they would show me that they fixed it like they said they did but they didn't just took my money n said my car was in the back so when I brought up that it was hit they acted like they had no idea what I was talking about And one of them stated that the fender cracked like that from the cold weather . BRING YOUR CARS AT YOUR OWN RISK ANYTHING CAN HAPPEN TO THEM AND THEY WILL NOT PAY TO FIX IT . read more

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Had brake work done at this location twice. The first time I had my brakes done they began to squeak after a month or so. I end up taking my car back to solve the issue and they "fixed" the brakes again. Once again a month later the brakes are squealing and grinding. Had to finally take my car to the dealer today to get the issue dealt with as the brakes only lasted about a month before it started squeaking/grinding again. Found out the parts are subpar and not installed correctly. I would definitely not recommend this place. Spend the extra money to get it done at a dealer as I found out this place was only $80 cheaper anyway. read more

Do not buy their groupon special! Our appointment was for 8am, after trying to find a place to park we got into their "lobby" at 8:05, to be told that they gave our appointment to someone else because we were not there, and that they would try to fit us in. They than took 50 plus minutes to do a 15 minute oil change, and then made us wait an addition 10 minutes to have our keys returned to us. The tech who did the oil change was great, however Tony and Chris behind the counter were rude from the minute we arrived to the minute we left. Unfortunately I already paid for the groupon special of 3 oil changes, otherwise I would not return. I may not return at all and just cut my losses. I had better service at east side car wash last Sunday when we took our Mazda in for oil change and a car wash, that only took 45 minutes, and the people were friendly! read more

I highly recommend you call Wayne and Daves automotive 661-949-2924 They are the best Seriously Call me and I'll tell you how great their service is Totally trustworthy Bob Finberg,owner,Lancaster Insurance 661-726-1337 read more

Wayne and Dave's is a great mom and pop automotive shop. They do a great job of getting you in and helping you with whatever maintenance or repairs your vehicle may need. You can drop your vehicle off and pick it up later or if you are going to wait they do their best to get your vehicle done as quickly as possible. I have been getting oil changes for the last few years. Have not had a problem. Service: 10/10 Friendliness 10/10 Wait time: 7/10 read more

I have been going to Wayne and Dave's for so many years, felt I could trust them and get a good price on repairs.UNTIL it was sold to the new owners. #1. the sign it was going down hill is when I dropped my car for a repair the lady that sits behind a very large computer screen did not even acknowledge I was standing there, after several minutes I asked her if she could help me, looking very unhappy that I bothered her she asked what I wanted, "WELL" !!! "The thought that was going through my mind was"!! I want to give you money for working on my car . This was the same attitude I got on my next visits #2. I brought my sisters Jeep in for a tune up, she recently moved to Idaho to start a new life after losing her husband after 23 years of marriage. She flew up and we planned on driving her car to her. There is a problem with this well thought out plan..... I received a call her car was stolen , the mechanic left the keys in it on Friday,  I was not notified  until the falling Tuesday.This lil problem happened over 2 months ago meanwhile my sister purchased a new car. found out last week the car was found. # 3 and on my last nerve I went in today to inquire about the whereabouts of her car. The lil sweetheart that sits behind the very large computer desk waved her hand and said for me to call the impound yard, again not getting up from her very important job and rude as ever. I asked where was Chris Brewer who I dealt with and trusted for so many years was no longer there. So with this horrible treatment and very rude employees, I will be looking for a new place to take my car and anyone in ear shot of my big mouth will not be coming back,Good luck, word of mouth is still very powerful and so is the web!!!! read more