We would follow Dr. Wayne Boillot anywhere for our Goldens. Appreciate the time, patience, compassion and great explanation with any given situation. Had unfortunate situation with our Golden Scooby and as heart wrenching, stressful as it was, we are convinced there was no way it could have been better than with Dr. Boillot. Means so, so much. His tech, Trish, is off the charts awesome, as well! PAH is new to us and it has been a positive experience every time. The front desk is friendly and it is clean, nice environment with special little touches all around. ; ) read more

We started taking our pets here when we moved to Pacific in 2006. We were uneasy at first about changing vets, and about the quality of care our pets would get from a local "small town" vet practice. As soon as we met the veterinary docs, vet techs, and front office here we knew our pets health was in great hands. Pacific Animal Hospital has been taking care of our pets for almost 17 years now and we couldn't be happier. We're very thankful to have found them and look forward to many more years working together with them to keep our pets healthy and happy. read more

Pacific Animal Hospital - Veterinarians Near Me - Pacific, Missouri

Very kind and compassionate practice. Love the staff and Dr Steele. They spent a lot of time with us and our pup and answered our questions (and commiserated with us about the recent loss of our 2.5 y/o dog). Called the next day too to check on the new puppy. Plan to continue to bring our pets here. read more

As a mother of a senior fur baby whom takes her happiness and well being very seriously, I would not recommend bringing your baby to Pacific Animal Hospital. I had to use Pacific Animal hospital for awhile, not by choice and thankfully never again. I had a unique situation with the baby which unfortunately kept us there. It was a true blessing in disguise that I happened to be randomly reviewing my bills that prompted me to contact the office regarding various discrepancies in billing that revealed the truth about this practice. Dr. Jones is the practice owner. It was recently bought to my attention that he will only speak with you if he is seeing your fur baby for service. He will not return your calls or address your inquiries and concerns. He leaves that to one of his staff. The office manager, Tiffany is extremely unprofessional, lacks a basic knowledge and understanding of communication, let alone respectful communication and the true concept of customer service as well as billing amongst things in which Dr. Jones and her supervisor, Amy the head technician obviously support and encourage. As the office manager whom is always seated at the front desk for check-in and checkout, isn't it part of your essential job function to have some concept of patient accounts, especially since you are one of the main staff customers have to unfortunately encounter on a daily basis???? It is apparently such an inconvenience to the office staff to perform their basic duties: verify prices, field inquiries, obtain answers, etc. I noticed that the exam rooms were not being cleaned after each appointment and had to bring this to the attention of a tech. It was soo filthy in fact that I requested to have our room switched. I would always put shoes on the baby for each visit and put her up on the table because of the uncleanliness of the exam rooms. Also when seeing Dr. Jones for a scheduled appointment I clocked the timw it takes for him to come into the room which is an hour. Another issue which concerned me was that Dr. Jones recommended an unnecessary surgery for the baby which may have left her dead. When you begin to disregard compassion, communication, up front pricing, respect for the customer and soo much more, you do not deserve my business, let alone anyone else. When a doctor allows his practice to be run without any regards to the bottom line and we as the consumer are funding staff salaries, over head expenses, etc..... I draw my bottom line. read more

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I had to rush my girl Bella into the hospital yesterday morning for acute pain. everyone was so accommodating and worked around their busy schedule to help my girl. though we haven't quite figured out yet what is wrong dr sparks gave me some wonderful advise to help keep Bella comfortable. she even called me back later that day to help me not to be the typical paranoid dog mom! i cannot say enough good things about pacific animal hospital and their entire staff! thank you so much for the love and patience you all show the pets and their pawrents! read more

Our dog was attacked over the summer, and the doctors and staff kept our little guy alive. He would not be here if it were not for them! The staff is friendly and great, and now we use their grooming services too - reasonable prices and our pup looks so handsome. Patrons for life! read more

Pacific Animal Hospital - Our dog bootsy after grooming! - Veterinarians Near Me - Pacific, Missouri

All the staff is amazing, but Amanda is a god send for my anxious husky. We've only seen her twice, this time I accidentally forgot her name when making the appointment and we got scheduled with a different lady. Amanda knew right away that I 100% meant for her to be the one to do the appointment and had already made the proper corrections prior to my little ball of anxiety even showing up! She always goes above and beyond and is just an amazing person! The first time she met us she actually sat and gave my dog the chance to warm up and feel comfortable! She got on the floor and allowed Reina to come to her when she was ready! For those who don't know Reina, let me just say getting her to warm up is no easy task. She is a giant ball of anxiety at all times for almost little to no reason. Reina and I truly adore Amanda and are beyond thankful for the friendly staff at pacific animal hospital! They always accommodate and have been nothing but Friendly to my furry friend! read more

Have used their services for 15 plus years. They love my animals and my animals love them.

The entire staff at Pacific Animal Hospital are kind, caring and have a love for animals. They do their best to get you in ASAP and in case of emergencies go well above & beyond what anyone could ever expect. They do not only have your pets health in mind but every animal visiting the establishment for care or boarding. We had a situation that required us to have the vet come to the car where we remained isolated from other dogs & staff to maintain a chain of safety for everyone just as a safety precaution. This is what I call exceptional protocol and outstanding service! PAH has been a Godsend to me and my pets for over 15 years for veterinary care, emergencies, grooming & boarding. I have a peace of mind knowing my dogs are getting the best care by exceptional caring people. I've never felt this way anywhere else. Sue S read more

The staff at PAH is phenomenal. They are friendly, customer service oriented, and extremely knowledgeable. We drive around 40 minutes with our dogs to them because we have faith in their ability to give exceptional care to our furry friends. read more

The staff are friendly, service is always great, they always take the time to talk to you about your pet and in language you can understand. I have been using them for going on 10 years with my dog I have now. The groomer that is there in the building with them does a great job. Prices are reasonable also. The exam rooms are clean and I have used Dr Hezel as my dogs vet since we have had her. He is always good with her. Never had any problems with the staff, always nice, polite and friendly. Pacific, MO read more

This place is amazing. They go above and beyond to help our diabetic cat. Calling to check up on him. Offering to have his medicine delivered. Dr. Shipp has been awesome!! Also, I wanted to thank Stacie W. who posted the first review. Your last sentence "When a doctor allows his practice to be run without any regards to the bottom line and we as the consumer are funding staff salaries, over head expenses, etc..... I draw my bottom line." gave me a good laugh! Who else is supposed to pay for those? read more

Pacific Animal Hospital is the most caring, compassionate, and loving place I have ever taken one of my pets. Dr. Sparks is an angel. The personal and extensive care she has given my dog goes above and beyond what I ever would have dreamed of. The entire staff there is a joy to work with and you can tell they genuinely care about your pet. I highly recommend them. read more

Pacific Animal Hospital has taken care of my 2 Labradors for 3 years. Dr. Hezel always gives me great advise and taken great care of my dogs. His staff is great. They always help me get my dogs into the hospital and back into the car. I would highly recommendable this Animal Hospital. read more

I highly recommend this animal hospital! Dr Shipp is amazing, knowledgable and compassionate! We have 2 horse size dogs then a chihuahua. They love going in to visit! read more

While passing through on our road trip we took our cat Mercedes here when it seemed like she was having trouble breathing. Front desk was very antagonistic when we tried to explain why we didn't have all of her records with us. Doctor was extremely unhelpful. We are very sorry we stopped here. read more

I highly recommend Pacific Animal Hospital. They have been my vets for over 15 years. They are knowledgeable, professional, efficient, friendly and compassionate. They have taken care of 4 of my dogs over time. I also use their boarding and grooming services. They keep my dogs healthy and happy and my dogs are always excited to go there and see their friends at PAH. read more