Sadly, my experience at VSS was filled with tears and heartbreak but the staff and their vets are…read morethe best, most compassionate people I have ever dealt with. Our 12-year-old corgi, Miss Marley, all of a sudden started nonstop vomiting and would not eat. We took her to her normal vet, they ran some blood tests, x-rays, and got some fluids in her but she did not improve. That was when we were recommended to come here. She stayed the night, got more fluids and other meds and they did more imaging. They couldn't quite figure out what was truly wrong with her without aspirating her liver but we said no since the vet was worried about her not clotting. He suspected she had lymphoma but could not confirm. We proceeded with the best course of action he recommended but sadly, she did not improve. She stayed at VSS for 2 nights and 3 days and we visited her every day. Sadly, on the last day she did not seem herself and still would not eat and we had to make the difficult decision to let her go. It was so heartbreaking but the staff allowed us as much time as we wanted to say goodbye and to be with her one last time. They took care of everything while we were in the privacy of one of the rooms so we only had to leave the building after. I am very grateful to the 2 vets (Doctors Sutton and Sherman) and the many wonderful staff who took great care of our girl and were so respectful to us during her end of life stage. It was so sudden and I still struggle while I write this review. If you need a specialist for your fur babies, one with caring professionals, this place is one of the best.

My dog had a mass in her stomach. I took her to her primary care vet and he gave us an emergency…read morereferral to VSS. I called to make an appointment, left a voicemail and filled out an online account. No response. I told my vet I hadn't gotten a response, so they called and said it was an emergency referral. We were then put on a waitlist. A few weeks later, they had an opening, which we eagerly booked. We went, and they concurred with my vet's insight to run more tests, but stated they didn't have time that day to do the tests and told us to come back a few days later. They emphasized that we needed to come in early in the morning so they would have time to actually run tests on her. We booked the first appointment opening they had for us and came on time. My dog's mass ruptured the very next day, a few days before her second appointment with VSS, weeks after we received the emergency referral from her primary care vet. She passed away before we could even get the tests done. This was an emergency referral and we were pushed around and dismissed. This was not treated like an emergency by VSS. We left a voicemail telling VSS what happened so we wouldn't be charged for missing an appointment (sent to voicemail again) and they didn't even have the decency to call us back. I am obviously heartbroken about the loss of my girl, but to see the lack of care, urgency, and empathy by this facility was so disheartening. She died back in March, and I was hesitant to say anything, but I think others should know our experience here. I will never trust my animals here in the future

Drs. Mike and Samantha are caring and kind and best of all very knowledgeable! We've been going…read morethere since 2009. The front desk staff has always been welcoming and have a smile. I do appreciate that the tech tells you how much your bill is going to be for shots, etc so you can make an informed decision before the treatment is completed.

Kind, gentle and thorough care of my two cats, and now my wonderful rescue dog, Cassie. Thank you…read moreDr Mike, Dr Samantha, and all of the techs and staff.

They always accommodate me when I need to be seen that day. They are caring and I trust them…read morecompletely.

After trusting Barrett Station Veterinary Clinic and Dr. Wieland with our dog's care for eight…read moreyears, we were deeply disappointed by the complete lack of compassion shown during one of the hardest moments a pet owner can experience. When it came time to say goodbye to our beloved dog, we used Lap of Love based on the clinic's recommendation. Lap of Love notified the clinic of the arrangements, and when I called to confirm they had received the information, the response was simply, "Yeah, we have the info." There was no acknowledgment of our loss, no expression of sympathy, and no mention of our dog. Unfortunately, that same lack of compassion continued when we picked up our dog's ashes. The front desk staff recognized us when we walked in, disappeared to the back, returned with the ashes, handed them to us, and that was it. No condolences. No "I'm sorry for your loss." No card, note, or acknowledgment of the life of a pet who had been a patient there for eight years. We understand that veterinary medicine is a difficult profession and that staff members experience loss regularly. However, a few simple words of kindness can mean everything to grieving pet owners. The complete absence of empathy during this process was shocking and hurtful. What happened was not simply disappointing--it was callous. After eight years of entrusting this clinic with our dog's care, the complete lack of compassion shown to our family during her passing and afterward was unacceptable. We were treated as though our dog's life meant nothing and our grief was an inconvenience. Basic human decency costs nothing, yet no one could even offer a simple acknowledgment of our loss. For a veterinary clinic, where families trust you with beloved members of their household, that level of indifference is inexcusable. The way this situation was handled left us disgusted, heartbroken, and questioning whether anyone there truly cared about the animals they serve. Based on this experience, we cannot recommend this clinic.

This place was far from my home. Rush hour traffic didn't help the drive at all. We are new to…read moreSaint Louis and this was the first visit to the vet to get our dog (LC) her allergy medications. I was wondering if we might have to find someone closer to my house on the way there. They changed my mind. This entire group of folks were the nicest people that we have met in the last 45 days here. The place was absolutely clean and welcoming. The care was spot on and we were more than pleased. I would walk in rush hour traffic to do business with Town and Country. If you love your pets as much as I love mine you need to visit these wonderful people !

New to the area and needed to establish my senior Lhasa with a vet. Dr. Nichols and the staff were…read morevery caring and took the time to talk with me and explain everything. I received a follow up letter in the mail with a personal note from Dr. Nichols, very impressed and will be taking both my Doodles here as well.

We have been bringing our dogs here for several years. The check in employees are friendly and very…read morecompetent. The vets are knowledgeable and always really listen attentively. What I love about them is they never throw out a bunch of pricey items, they start with something easier and then move on.

We have been taking our two dogs to Sulphur Springs Vet Clinic the past couple years. The clinic…read moreitself is not fancy - which is not important in a vet clinic. Getting an appointment is easy. The front end staff is fine but not as interested or enthusiastic as the majority of similar staff we have encountered in other vet clinics. Getting in on the assigned appointment time is no problem. Our last appointment was for both of our dogs and we saw Dr. Stuart who is lovely. She is the reason this is a three star review as opposed to two stars. The reason we are not enthusiastic about SSVC is the following: The time it took at our last appointment was excessive - two hours for relatively outine exams. After the vet was done I stood at the front desk for more than 25 minutes waiting for a few simple prescriptions. During this time nobody came to the front and apologized for the duration of the visit or the insane wait to get the prescritions and pay the bill - which was $351.00. The bill itself was breath-taking but did not factor in on this review. In the past 25 years we have had 4 miniture schnauzers and 1 yorkshire terrier. We have lived in STL for all but 2 of those years and used 3 vet clinics in STL and one when we lived out of state. The time issues at SSVC are extrodinary as are the front end issues compared to all our other experiences. Would we recommend SSVC? Given our experience as lifelong (more than 110 years between my wife and I) dog owners we would not recommend the clinic though we really liked Dr. Stuart. It is our belief you can find better service and qualified care elsewhere.

Dr. Hodes and her staff are topnotch. Their positive approach demonstrates their empathy and care…read morefor animals and their owners. We've had Dr. Hodes for my Doberman, who eventually died after twelve years. The staff were so kind and accommodating when we had to let her go. Our Dobie was in such pain that she could not walk or function any longer. The staff took such great care with us, allowing time for our grief. A couple years later, we adopted a mini-Schnauzer mix. Dr. Hodes was there for us again when our little Toby was diagnosed with pancreatitis. She guides and offers suggestions when I am stressed about his condition. Because of Dr. Hodes, Toby just turned seven! Hiroko, who is the groomer, is outstanding. She handles Toby with authority, grace, and professionalism. Schnauzers can be quite rambunctious! Hiroko grooms him in the traditional Schnauzer cut, which is not easy as this little legs and head keep moving. Overall, I highly recommend County Animal Hospital. Top notch all the way.

I went through the hardest thing a pet owner can go through this year and everyone at County Animal…read moreHospital went above and beyond to make sure the experience was as painless as possible for both me and my beloved girl. I can not thank them enough. Every visit we had there was pleasant, timely, and made me feel like my girl was truly cared for. On my girls last day, they offered her serenity, plenty of sweet treats, and a comfy & peaceful send off to the rainbow bridge. Thank you County Animal Hospital for the compassion you showed Olivia and I on each visit. The keepsakes provided along with my girls remains make me absolutely come apart with happy tears because of how thoughtful and lovely they are. It may be a bit pricey, but their compassion and genuine love for each animal is apparent as soon as you walk in the door... and it's worth every single penny.

I wish my personal doctor was as good and caring as Dr Hormuth and the rest of the staff at…read moreKirkwood Animal Hospital. We have taken a total of three dogs there and experienced their skills and professionalism at all stages of our fur babies lives. We went through the long difficult treatment of Rocky Mountain spotted fever with our second labrador at KAH. That treatment requires frequent vet visits, yet our girl was always excited to be there and never afraid. She even allowed Dr. Hormuth to remove fluid from her joints WITHOUT ANESTHESIA! If that's not a superpower, I don't know what is.

We've been coming to Kirkwood Animal Hospital for years! I grew up super close to their location,…read moreso it just made sense. I now live in South City and still have pledged my loyalty to KAH! From three different dogs, we've come here for a multitude of reasons, and each time we leave satisfied and happy. We know our pups are in good hands! Last week I brought Eddie, my dog, in for his yearly check up and vaccinations. Our appointment was at 8am, and we were running a bit behind. I called and they assured me it was not a problem. We arrived 7 minutes late with our apologies, and they got is right in. They gave Eddie his wellness exam and vaccinations. Dr. Riguero is so calming and gentle with Eddie. He feels safe with her, and Eddie is an anxious little pup. I voiced some possible concerns with his back legs and she checked it out. They also did some blood work and we were done! I also recently just got pet insurance. While KAH doesn't work with them directly, they happily provided all the necessary documents I needed to make a claim. They also provided Eddie's prescription to send to Chewey. We're super thankful for the great care we always receive here, and if things go right, we'll definitely won't be back for another calendar year. But if we do, we know we're covered!

Ok, so I have 2 furbabies that have stolen my heart 100%, and I trust Valley Veterinary Clinic to…read morethe utmost with my babies! Darlene is beyond amazing! She even referred me to a service that I needed for the cremation of my parents' dog who passed from old age while staying with me during their vacation. She had been with us for 14 years and Darlene was so compassionate about our loss. Dr. Klingler is also amazing. He explains things in a way that anyone can understand (one of my babies has an enlarged heart) and he really shows how much he cares about keeping my babies healthy and happy. I highly recommend them!

I love the staff here they are always super welcoming and knowledgeable. They take care of all of…read moremy dogs and do so in such a way that I feel confident in all they do. Today I called them because my dog got on the counter when I was at work and was stabbed by a knife that was recently cleaned. They took me in same day even though I was late, walked me through the entire process and let me know when she was safe out of surgery. Mind you I was crying and freaking out but they kept it together. Honestly I've never been so happy with a veterinary clinic in my entire life and I've live in 9 states and 4 countries.