1. Pace Water System

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Milton, FL

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Pace Water System

2.3 (6 reviews)

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4 months ago

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Culligan Water Solutions

Culligan Water Solutions

(6 reviews)

So far not impressed in the least... I've been an H20 customer for a couple of years... Very…read morecomfortable with the delivery & the quality of the water... So, one day out of the blue on my normal delivery day... 2 bottles of not my preferred brand was delivered. I have always loved everything about Callaway Blue water and believe me,,, Kulligan does NOT compare. I guess someone bought the company & we get what we get... all roads lead to Culligan... My next delivery was 1 bottle instead of 2... So twice now this new Big Brother take-over with my original selection is a no-go anymore & they screwed up the order. I am just surviving. until I find the opportunity to kiss this goodbye. VERY Disappointed with product & service!

My wife and I had the Culligan sales rep out to give a quote on a whole house system. Just like…read moremost salesman she made promises that the company wouldnt keep. I told her from the start that I want everything back like it was once the install was complete. She looked me in the eyes and said it will be. The installer showed on my appointment date and stated he would have to pull my pavers up but he doesn't put them back as they were. I asked when does the person come to do that and he stated no one will. The salesman called and tried to pressure me into the installation. I stated the pavers will need to be fixed or I'll be out that money. Nothing but sales pitch from that point on about how fresh our water will be. Wasted my time and the installers. The only positive with the whole experience was the installer. He was upfront and honest which I appreciated.

Point Baker Water System - This form is what I had to sign in person to get water turned on when they feel like it.

Point Baker Water System

(7 reviews)

I have not had any problems with Point Baker. They worked with me each time I have had a problem. I…read moredo wish they would allow us to pay on line but I am satisfied with them.

Hell no should be an option for "do you recommend this business" . I only use them bc i have…read moreto....... Customer service is TERRIBLE. NO COMPASSION OR CUSTOMER SERVICE. ITS JUST A JOB TO THEM.. we have an amazing community and this place does not reflect that at all. Its gross how they treat with us.... It's Like, they know we have to have water and they know people will pay for it because we cant go without it. And that's disgusting i have been a customer many years with this place.And today they shut me off with no warning or no disconnect notice because "they dont do that there". I willl admit and take 100% responsibility that I did not pay my bill. And i am mad at myself more than anything .I got behind and did Not EVEN KNOW IT . It was an honest mistake. I know it is my responsibility to keep up with my due dates and paying my bills.But we are all human. Things happen ppl forget or get behind and this place could give two turds about that. Its just business to them. Like I said they know ppl need it so they know they'll pay it regardless. I paid my balance off and to reconnect.I wasn't asking for them to waive that or anything , because it was totally my fault , but the fact that they have no compassion.\nFor their customers is just disgusting.And it should be a little that they could shut you off like that with no warning. Especially if you have babies or elderly people living in your home. But they don't see it that way, it's not their problem that you forgot to pay your bill and it is true.But it's sad because at the end of the day , we're all freaking human , and we are all just trying to survive. OK, I'm done being a Karen now.LOL and this is not my Google account.So before the owners of that water company try to say I'm not a customer.I am I just don't have a Google account.So i'm using someone else's , but you know who I am. -A.W

Emerald Coast Utilities Authority - ECUA water tower

Emerald Coast Utilities Authority

(27 reviews)

I recently wrote to EUCA requesting a new garbage can as mine had a big hole in it. The agency…read morequickly responded and told me to place it on the street but I am unaware of how long I should leave it there as my neighborhood requires me to bring it in after pick up on Wednesdays. Shall I just leave it there until replacement is made? Excellent Service but response needed better instruction.

We built a house near downtown last year. Our builder told us in March that the water account was…read morestill in his name. I called and gave the information to get it transferred to the proper name and address. Found out today that the water had been shut off and the meter pulled. Turns out the bills had been sent to the wrong address, two different ones at that not connected in any way to us. When my wife called today to figure out what was going on, the woman taking the information could not find that the changes had been made. Then, to properly earn the average 1.5 star Google review, the account rep repeated the phone number on the account back to her with the wrong number, twice. Then she asked for confirmation that this was a commercial account; wrong again. To make matters worse, we paid the past due amount (without interest because the bills were not coming to our house) and then saw on our cameras that a crew had come yesterday and ripped the meter out of the driveway and left it sitting there. So, to get the meter properly installed, we are now being charged a "late fee" as the request came after 11 am. Seriously???? And all these commie DSA people want more government control of business, groceries, health care? Look to ECUA for a preview of things to come. Commissioners, mayors......make it a priority to get the service back in customer service please!!!!!

Pace Water System - watersuppliers - Updated October 2026

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