Was in a rear end accident with someone with really crappy insurance (ocean harbor). The guys at…read morevictor's did such an amazing job fixing my car up. It did take my car about three weeks to get back but only because the at-fault insurance company took FOREVER to respond. I'm sure I would've gotten my car back within a week if it wasn't for Ocean Harbor. Victor's body shop was so incredibly patient and extremely communicative. My car looks brand new. I am very appreciative of the great work they did.

I was sideswiped by a bus and insurance paid for this repair. Dent pulling was 10/10, did a great…read morejob returning the shape of the body panel. The paint job however was pretty bad on the fender... 4/10, it looks okay from 5ft but there's obvious signs of poor prep work, dirt getting painted over, and solid edges on the corners from them just laying the body panels on the ground while wet. Paint is already starting to chip on said panel within a day of picking up the car. Mechanical repair 3/10, returned the car to me with a bent shock just because "it passed alignment"... doesnt mean the shock isn't dangerous to drive on. I chose to go to this shop instead of a national chain with my insurance because i wanted to support a local business but I should have been more thorough in my inspection before pickup.

These guys really do have a bunch of very nice used vehicles, ask them how they find their cars,…read morethey're happy to tell you, and they truly are different than any other dealership I've ever been to. Highly recommended.

Unfortunately, this dealer gets a one-star rating from me. We had been negotiating the purchase of…read morea vehicle, even setting up a test drive and arranging for a mechanic's inspection. The appointment was confirmed, but when I arrived, they presented me with an entirely different Lexus than the one advertised. When I pointed this out, I was asked if I wanted to "try this one instead," only to then be told the original car had already been sold. This is extremely misleading business practice. Thankfully, I'm working with several other dealers and had not finalized the deal here. I would not choose to do business with a company that operates in this manner.

Price was quoted at 1,500 for labor $800 for motor that escalated to 3800 by the time they were…read moredone it was 3900 it cost us $1,200 additional more dollars to stay here they refused to even fudge on the motor we got the vehicle it's been 2 hours maybe at max out of their parking lot and cylinder 2 misfire already nothing but problems they've done nothing but give us junk lies and their thieves

From the owner: What Makes Jax Prime Special?…read more At Jax Prime Automotive & Auto Sales, we do things differently. We’re more than just another mechanic shop or car lot — we’re your trusted partner for honest service, real savings, and dependable cars. -We offer the lowest prices in town — and we back it up. -We’re a one-stop shop — from diagnostics to full repairs and affordable auto sales. -We treat every customer like family, not just a transaction. -We don’t push unnecessary repairs — we earn your trust first. -We just renovated our shop to make your experience cleaner, faster, and better. -We support the local community and take pride in helping our neighbors drive safely.

Lorenzo is deceitful salesman! Do NOT recommend buying any vehicles from him. He sells lemon cars…read moreand does NOTHING to fix the problem. Please beware and stay away.

We've purchased four cars here. Their website makes it easy to do my homework ahead of time, and…read moreyou should because some Carfax details would change your mind. No haggle, fair on the trade and creative finance if if need be. I love that they let you test drive on your own so you can really look and think without someone chirping in your ear. The store isn't flashy, and I'm ok with that since I pay for flash. I've worked with David twice now and have been happy both times. Brian helped us get my son with bad credit, bought. Great extended warranty options.

I had a very frustrating experience with this dealership after purchasing my Jeep Grand Cherokee…read more When I first bought the vehicle, I pointed out a leak and a faulty headlight. I was promised that both issues would be fixed before I picked the vehicle up two days after signing the paperwork. That didn't happen. It took an entire week for them to finally repair the leak, and the headlight wasn't fixed until two days after that. Once I finally picked up the vehicle and brought it home, I discovered yet another issue -- a leak in the driver-side floorboard. I had to bring the vehicle back again so they could repair that as well. A few months later, the air suspension warning light came on. I immediately brought the vehicle in expecting the repair to be covered under the "bumper to bumper" warranty that I was told I had purchased. That's when I found out that the warranty I was sold was not actually full coverage as it had been explained to me during and even after the purchase. Since then, I've had to bring the vehicle back four separate times because the air suspension issue still has not been resolved. On top of that, I've already spent about $500 on diagnostic and labor fees trying to figure out the problem. To make matters worse, the service manager admitted that this is the first vehicle with air suspension they have worked on. Despite that, they have refused to take the vehicle to or consult with a certified mechanic who has experience with these systems to properly diagnose and fix the issue. Overall, this experience has been extremely disappointing. Between the broken promises about repairs, the misleading explanation of the warranty, and the inability to properly diagnose a problem they admit they are unfamiliar with, I feel like I've been left dealing with ongoing issues and unnecessary costs. I would strongly encourage anyone considering buying a vehicle here to be very cautious and get everything in writing.

Found the truck I was looking for at a price that fit my budget. Nice people to work with would…read morerecommend to all my friends.

From the owner: Quality Pre Owned Cars & Trucksread more

My 3rd car from SG.And I will return every time.I am extremely stressed buying cars and he is as…read morehonest as it comes. Especially when it comes to the longevity and wear and tear on cars.

**long post** I picked this dealership based on the high…read morenumber of positive reviews so i feel it's now my job to give a review for future customers. I found a car on fb marketplace that i really liked however when i got to the car lot they didn't have It, (i wasn't happy) they had a car similar with less miles and they offered to discount the price to match the car i was looking for. I said no. At this time 'T' the owner shows up and i ask what other cars are available in my price range. T walked me ALL over that lot showing me cars. Let me test drive FIVE as I was very indecisive. There was absolutely no pressure to Hurry up (even tho they were super busy) and no pressure to buy. I appreciated that. So i pick a car. Check engine light was on but T promised to have his mechanic fix it for me at his expense but i would have to wait till Monday bc they weren't open on Saturdays. So i bought the car. (Friends and family told me there was no way he would follow thru on this and that i had been shammed.) Called T Monday to get mechanics number and didn't get an answer so i sent a text, no reply. I got busy and didn't call back until 2 weeks had passed. In that time frame the A/C had quit working so i told him i would like to get that fixed too- with little hope that he would do it as this was a cash purchase and you know how that usually goes.... Im now leaving the mechanic shop, the issue causing the check engine light AND the A/c have been fixed and T paid for the bill without any issues. I highly recommend this place if your looking for a cash car. He has two lots and hundreds of cars to choose from. But mostly because he's honest and wants to satisfy his customers. Thanks T and Mike for being good guys, you've got a customer for life.

I purchased a 2015 Mercedes S600 from Deny at Da Vinci Motors in Jacksonville. Having been in the…read morecar business myself and not being able to see the car in person, I had Deny do a facetime walk-around with me. He told me there was no damage to the vehicle, and due to its seemingly pristine condition I paid their full asking price, but when I received the car, the first thing I noticed was a deep scratch in the trunk lid. Something that would be impossible to miss! I notified the General Manager, who investigated, and confirmed the damage prior to shipping. He offered me $300 to help pay for the repair, as that is what his internal cost would be, which I accepted. I consider the matter resolved and am otherwise very happy with the condition of this beautiful car.

I am an out-of-state buyer from North Carolina. I informed DaVinci (DAV) that my brother, who lives…read morein the Jacksonville area, would be available to inspect the vehicle (Car A) for me. The same day I notified DAV; the price of Car A increased by $3,000. The salesman stated the increase was due to "market conditions." During my brother's inspection, he pointed out that the windshield was cracked, and DAV promptly replaced it. I placed a deposit on Car A and informed DAV that I would be arriving in Jacksonville in three days. I attempted to negotiate the price, but I was told the vehicle price was now non-negotiable because the windshield had been replaced. I proceeded to pay for Car A in full and signed over the title to my trade-in vehicle. The salesman assured me that I would receive the title within seven business days. Since I had previously purchased vehicles before receiving titles, I accepted that timeline. However, 30 days later, I still had not received the title. Prior to my temporary tag expiring, I contacted both DAV and the Florida DMV (FDMV) and opened an investigation. I finally received a replacement tag from DAV five days after the first tag had already expired. During its investigation, the FDMV discovered that the previous owner of Car A was involved in a financial dispute with DAV, which was delaying the title transfer. I then received a second temporary tag, but it arrived seven days after Tag 1 had expired. Another 30 days passed, and Tag 2 was nearing expiration. Five business days before it expired, I again contacted both DAV and the FDMV because I needed a third temporary tag. The expiration date passed, and 10 additional days went by with no Tag 3 issued. Eventually, I received notification from the FDMV that DAV was sending the title via FedEx. Despite all the inconvenience, DAV did not even provide overnight shipping as a courtesy. Instead, they sent the title using a four-day FedEx delivery service. As a result, I was unable to legally drive the vehicle for 14 days after Tag 2 expired. During the first 60 days of ownership, I was unable to drive the car legally for a total of 26 days. I ultimately received the title 64 days after purchasing the vehicle. I provide this testimony as an example of my experience doing business with DAV. Good luck to you.