Pros: Aisles usually do not change at this location so you can run in and run out with your usual…read morego to treats and bags of your animals desired food brand. Cons: Lines form fairly often and typically only one cashier but it moves fast. CALL TO ACTION : Please donate at the end of your transaction at the cashier when the prompt comes up to donate anywhere from one dollar and up. Animals rely on our help. Please consider donating during this holiday time or bring some new blankets to some shelters, I promise you the dogs will be very thankful for your donation. As always people SYOY!!!

The Petsmart in Broomall, PA is a disaster. Occasionally I have my dogs groomed there, knowing they…read morecancel without contacting me, and miss hair matts behind my dogs'ears and underneath but I was desperate. Today was the worst . I had a 5 pm appt to discover the groomer did not show and sorry but someone was supposed to call you. Ok.. I can deal with that. What could I say! But then she said oh, I think you made the appt for tomorrow at 5. Nope. I .did .not. I said I couldn't have. So I left. In the car I looked at the my screen shot I took when scheduling and discovered they changed the appt without my knowledge leading me to believe I'm going insane. This has happened twice before and I did believe it was me. When I went back in to cancel tomorrow's appt, I showed the screenshot as was told the computer does that sometimes ..

Great experience at Petco, nice cashier Josh. He made it easy for me to buy my dog's prescription…read moredog foods and after I had a bad experience at Pet Smart who refused to sell it tome because my 6 month old prescription didn't have an expiration date (even though it's good for one year). Nice place to shop.

Great pet store with a veterinarian and grooming. Basically everything you need for your beloved…read morefur babies. Everyone is really friendly as well. Eager to help. Great deals too.

Snickers and I moved to Philadelphia a few years ago and while I am no longer in the suburbs, I…read morejust wanted all the PetSmart staff to know that Snickers will be celebrating his 7th birthday on Thanksgiving!!! A lot of my friends haven't heard of a Guinea Pig living so long! I take excellent care of him, thankfully he has been a healthy Guinea Pig. Snickers has outlived our family dogs. He's still happy, healthy and playing with his toys, he's a very happy piggy! Before I adopted Snickers, I bought lots of goldfish and aquarium supplies at this store years ago, everyone was very helpful and took good care of the pets. There was a PetSmart in Philly, and I wish that spent more time with the small pets. I have better memories of this store!!! Here's a photo of Snickers! So glad that he's living a happy life!

I decided to change 5 to 1 stars only because the Manager is a snob. Everyone that works there has…read moregood manners, very knowledgeable and loves to help but I've had issues twice with the manager Rich. He acts like he can be lazy and get smart with the customers when this is a business. I called just now to ask if they had the hard blue dog pool, he said they stock them in different colors that I can see which colors they had when I got there. Unfortunately I had to call back because I didn't want to drive there for the blue pool & they didn't have it. I called back got Rich again, asked if I can speak to someone who can tell me if something specific was in stock. He told me, that's not what we do here, you order online and we pick it and that's how you find out. I have an only store gift card so I told him I wanted to pick it up and needed to know if they had it. (What horrible customer service, he could have just checked the first time instead of making it so hard) so then he tells me, I have to walk all the way to the front, just to tell you if we have the blue pool in stock? I couldn't believe it, I can't believe that he's a manager or even has a job there. He eventually told me they had it and that he's the manager. Last time I placed an online order but had to pick it up a little earlier because I had to leave work and spoke to him, asking if I can get my order sooner that I'm on my way? He told me no, I had to wait for the email. When I picked up the order and he grabbed the frozen fog food, he looked down mad. I'm definitely making a complaint to corporate. Too many nice people deserve a job that he obviously hates.

Well stocked store and the price is right. The ability of earning of reward points for discounts is…read morenice also. The staff is always very friendly and helpful.

The worst possible grooming services ever!!!! Extremely rude, unprofessional!!! Turned away my…read morelittle puppy only because he (the groomer) found no chemistry between himself and my pup. Bluntly said "I'm not grooming him, he just nipped me". To which I replied that my dog had very bad experience in the past and is very afraid of any kind of strangers approaching him with the open hand. After I asked to speak with the manager, I was met with more rudeness, pretty much saying that if the groomer doesn't want to service my dog, there's nothing I can do. I said to the manager that when you choose to become a groomer, you're going to come across animals who are intimidated and scared. It's normal, that's why I had given my dog acepromazine (tranquilizer) which I had gotten from my veterinarian.

Have been coming here for a few years mostly to pick up dog treats and decorative cookies for the…read moreholidays. They stock a ton of toys and gear as well. They also have an entire side for doggy classes / obstacles. It's great to pop in here when I'm shopping in Valley Square and pick up some extra treats for my baby. They also have a reward program - make sure to sign up! Always clean and staff is always nice. Fair prices.

I bring my Golden Retriever puppy to Cool Dog Gear every weekend for the Puppy Social. This is…read more45-minutes of guided agility practice and play with about 10 puppies. These socials are well supervised by an attentive and engaged staff, and all dog owners are present and active throughout. I love this place. I've received helpful insight and information from the staff, and without question it is the highlight of my dog's week. He naps hard after the puppy social. The retail portion of their business is great. There's a dynamic selection of treats and gear for your dog, much of which you won't find at generic pet stores. Also, the quality of their retail products is top notch. Check them out. For true dog lovers, Cool Dog Gear is the spot. Also, the owners (and their staff) could not be kinder or more welcoming - increasingly rare traits in the current retail environment.

Love this store! Everyone is so helpful and they have a great array of products. It's worth it to…read morebecome a member to get discounts on bird seed, especially during the winter. Owners are very knowledgable about wild birds, what to feed them and, if you're a bird watcher, where to find them!

SUPER PERSONAL DELIVERY OF BIRD SUPPLIES DURING COVID!!!!…read more Lovely people showed up at my door, dropped off my order, specially bagged, waved and were off. Made it so easy. I will definitely travel to Dresher to thank them for loving my birds as I do. Update, just placed another order. Better selection than my more local (and loved WBU). Excited to try a new seed blend in my feeder. Thank you!!!