We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

Limo Star is a great service with reliable drivers. I have trusted them to take my college student…read moreto the airport for the last 3 years based on parent recommendations. They have never disappointed me until recently. The only reason I lowered my rating was the customer service via chat/text. They have responded positively via text in the past, but recently, I was very disappointed. I requested the use of their 10% discount code, just $12. Since travel had not occurred, I had hoped to receive the discount as a repeat customer and thought this was a small request. The response I received was curt, bordering on rude and unprofessional. Basically, I was told no to the discount and that I could cancel. I considered canceling both reservations because I usually book a return trip, but I thanked them and moved on. About 15 minutes later, they asked for my confirmation number to cancel the reservation. I thanked them again and moved on. Then I received another message requesting my information for cancellation. I asked to speak with a manager and never heard back. I do not recommend using the chat option that goes directly to text messaging. If you have questions, it's better to call. The people who answer the phone are wonderful. I believe that service-oriented businesses need excellent customer service and repeat customers who recommend them to others. I typically avoid writing negative reviews based on a single bad experience, but I wanted to let the business know that communicating via text can sometimes be a negative experience. Lastly, Limo Star management or owners, please offer discounts to students and parents, as they could become loyal customers. I would recommend this company.

I would give them zero stars if I could. I got a ride from them at JFK and they let me know my ride…read morewould be metered like a taxi. My ride home typically is $150 AT THE MOST. I get to my apartment and they tell me it's $300. The worker was extremely rude and then proceeded to add you can tip us too if you want. Never ever ever ride with them!!! They will cheat you.

I had NYC perfect transportation pick up my daughter and son in law from the airport and they…read moreneeded assistance and my son in law told me that the driver, Anik, was amazing! He helped them from the carousel at the airport all the way up to the place they were staying. It made my day to hear that. I will definitely be using them again for them and myself when I make it to NYC sometime! Thank you all so much!

I visited NYC a few months ago, and I booked the airport pickup online it was great to have my…read moredriver Jeff, he gave us many suggestions help, and excellent service. That's so I book with him to pick us up for the return ride. and they give us a very good rate cheaper than booking online. Thereafter, I recommend my other friend who visits NY in the next 2 weeks. If anyone needs a ride in new york city, I recommend you guys can try to contact him on whatsapp too.16464383822

So this station puts you in bewteen Times Square and Grand Central. You can catch the Orange lines…read moreand the 7 train here. F, D, M, and B. There's a service elevator in case you need to use it.

This train station has elevator access which is great for those that need it. There's also plenty…read moreof ways to get to the train in this area. This is the orange line plus the 7 train. It's pretty clean and has some of cops and workers observing, making it feel safer.

The Subway is a great way to get around if you know what you're doing. It can be crowded and…read moreconfusing for the first timer. The subway is well used by locals and visitors. Agents can help you figure things out.

Lots of trains and lots of music. Obviously not the cleanest station. Expect long walk to…read moretransfer for some lines. I think there are some nice mosaic art pieces to see. But it's most interesting to always see a crowd gathering for the varied musicians. A mix of tourists and NYC commuters pause for a smile.

We are so late to booking a van for group trip due to weather commitments and this company came to…read moreour rescue. We booked on Tuesday and got our van committed for Friday. That is crazy. We check out a few online booking company and we think they are the middle man. Go straight to this company. We had a quick conversation on our needs via Yelp message and the owner gave us a very reasonable quote for round day trip. I love the quick response and not putting people on hold for answers. I will definitely use them again. Driver was on time and respectful. He got everyone to the location and back safely. The 14 ppl can we got is clean and everything I heard from the passengers has been positive.

I ordered a sprinter van for a large group. The van was clean with plush leather seats. Our driver…read morewas communicative and arrived ahead of schedule. We made several stops throughout the day. The driver did his best to park in convenient, close by locations so we didn't have to walk far in the cold. My mom recently had knee surgery and he helped her up and down the stairs of the van. Overall, service was seamless.

Empire Limousine did a great job - great for families travelling with children as they provide car…read moreseats and spacious cars. Will definitely use them again!

I ordered a SUV for pickup. The guy is wearing street clothes and not waiting for us curbside…read more It's better to just take Uber. I WILL NEVER USE THIS SERVICE AGAIN!

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

Terrible experience! Our group of 32 people waited for over…read morean hour in the rain for the bus to arrive. The bus that finally arrived was a 20-year-old beater. The transmission was bad, the alignment and suspension were shot, and the bathroom door did not latch. The suspension was so severely degraded that it audibly bottomed out on road bumps, causing motion sickness among multiple passengers. The transmission could not maintain speed on inclines, making the journey slow and stressful for everyone on board. The windshield wipers were so worn they could barely clear rain from the windshield (a serious safety hazard). Overhead storage bins would not latch, risking items falling on passengers, and the lighting inside most of them did not work. The spare tires were stored in a luggage compartment and had dangerously little tread remaining. We paid Rally/OurBus for what we were promised would be a newer luxury coach with ample luggage space and modern amenities. Instead, we got an old bus with no electrical outlets, damaged seat upholstery, and a bathroom that reeked before a single passenger had even used it. They sent us a vehicle that should not be in passenger service. When we sought a refund, we were bounced between Rally/OurBus (the broker) and All Aboard Express (the bus company), and now neither company will return our calls. Save yourself the headache and book elsewhere!

Best Limo One was our transportation home from Tavern on the Green today. There was enough room for…read morefive in the back and I sat up front with the driver. He was great assisting everyone in and out of the limo. The AC was on but it was still warm to me. Not sure how they felt in the back seat. His driving was very good unlike the speed demon Uber driver! He sent me a text message since my Cousin gave the driver my number. My cousin gave him the wrong address but it was fine. We were dropped off exactly where we requested. I'm recommending Best if you need a Limo Service.

Great service, on time driver. Professional and clean cars! My only advice would be to ask for up…read morefront price including taxes and fees.

Do not hire this company. Completely dishonest, does not respond to complaints. I had a problem…read morewith my transfer back to the airport, my vehicle had a flat tire, I had to take alternative transport and they simply deceived me by saying that a refund would be made, they sent proof of a card different from mine and the problem was not resolved.

We have used Apple Commuter on several time, hiring out a Sprinter to transport a large group of…read morekids/teens for special occasions. Working with Bill Shah was great. He was pleasant, professional, and accommodating. The driver on both occasions was Emerson, and I highly recommend him. He arrived early, and couldn't be more professional. If you are looking to hire a large van for special occasions, or just an airport run, definitely call Apple Commuter. I will certainly use them again