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    Updated 3 months ago

    Services - P1FCU

    Auto loan

    Business banking

    Business loan

    4 More Services

    Business merchant services

    Mortgage services

    Personal banking

    Personal loan

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    Recommended Reviews - P1FCU

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    3 months ago

    Best banking experience I've had at 70 years old. Just moved to area and love the people and customer service here

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    P1FCU

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    25 days ago

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    3 months ago

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    5 months ago

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    P1FCU

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    1 year ago

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    P1FCU

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    2 years ago

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    P1FCU

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    1 year ago

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    1 year ago

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    3 years ago

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    Vanessa B.

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    4 years ago

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    6 years ago

    This bank refused my business because I owed them money but wouldn't let me pay it back to make it right

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    5 years ago

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    6 years ago

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    Vanessa B.

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    6 years ago

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    8 years ago

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    8 years ago

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    7 years ago

    Terrible customer service. I've switched to Numerica recently with much better service.

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    Ask the Community - P1FCU

    P1FCU

    P1FCU

    (2 reviews)

    I WOULD NEVER RECOMMEND THIS CREDIT UNION. The loan officer misguided me throughout the entire…read moreprocess. I had only called to inquire about the documents needed, and I had "consented" to what I thought was a soft inquiry as other loan processes officer an initial soft inquiry and because I was not told otherwise, and she pulled a hard inquiry during my very first conversation before I submitted any documents to apply for the auto loan. I explicitly stated and provided a job offer letter of when my start date would be, and she told me that only a verification of employment for my new job would suffice for the application. As a result of her not providing accurate information about the appropriate documents, my application was declined because "I needed a first paystub," and "There are other variables to take into account," that she did not inform me of until after my decline. They said they would need to pull a second hard inquiry because my first paystub would be after the 30 days. She hadn't told me she pulled a hard inquiry until a week later. Her supervisor used the excuse that the loan officer "was new and not aware/trained" and P1FCU's Vice President of Member Services refused to remove this hard inquiry from my account, even after her supervisor admitted that this process was incorrect and were in the wrong. I reported P1FCU to the Better Business Bureau, and the VP said they would not be correcting this and closed the grievance. I have happily chosen another credit union for my auto loan. This other credit union has an A+ rating; was more professional, efficient, and helpful; and guided me through the whole process to ensure it was done correctly the first time. I encourage everyone to steer clear of P1FCU and be aware of the deficient, unprofessional service that P1FCU provides.

    P1FCU likes to pay ungodly sums of money for naming rights, but fail to pay their patrons a fare…read moreinterest rate on accounts. Unwilling to work with me to solve ab issue regarding an escrow account . They seem to think that by repeating themselves that it will make a difference. Very poor customer service.

    P1FCU - banks - Updated May 2026

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