My husband and I were first-time home buyers and Aline put us at ease. She was extremely friendly,…read moreunderstanding, and we could tell she was always working for US - always trying to make sure we got what we needed and wanted. She was extremely responsive and NEVER made us feel like we were asking a dumb question or being too picky. At our first meeting Aline told us she loves working with first-time buyers and, after our experience, I believe it. I can't imagine that's the easiest thing to love as first-time buyers are usually the most stressed and worried about their decision, but working with Aline made me realize she really does want to get everyone into their home and will work to make it happen on each party's terms. I would ABSOLUTELY recommend Aline to all buyers and will check back in with her if we are ever looking to buy again.

Absolutely the best real-estate agent you could ask for. It was time for us to get back to our…read moreroots and Bob Stout took the time to truly understand our home needs, despite living out of state at the time of purchase. We laid out our expectiations and he found us the perfect fit. Bob is a straight shooter, and wants to get you in the right home, he's not just looking to make a quick sale. He busts his chops for his clients and uses reputable services for home inspection, title, and escrow. We are thrilled with our new home and will only use Bob from here on out.

If you're looking for a realtor who genuinely cares about her clients, I can't recommend Krista…read moreGross highly enough. She helped our kids find the perfect condo in Pullman under an incredibly tight timeline--we had just one day to look at properties--and she made the entire process feel organized, efficient, and surprisingly stress-free. We even got little notebooks to take notes on each property so we would remember each one! Krista knows the Pullman market inside and out and quickly understood exactly what we were looking for and what would fit our budget. Her communication was outstanding, and she was consistently responsive throughout the process, always keeping us informed and making sure our questions were answered promptly. She was honest, knowledgeable, patient, and incredibly thorough every step of the way. We always felt like we had someone we could trust to give us straightforward advice and advocate for our best interests. What really sets Krista apart is how much she genuinely cares. She consistently went above and beyond to make sure every detail was handled and that we all felt comfortable and confident with such an important purchase. Her kindness, professionalism, and dedication were evident from beginning to end. Buying a home can be overwhelming, especially under time constraints, but Krista made it an enjoyable experience. We couldn't be happier with the condo our kids purchased, and we are so grateful for everything she did to help make it happen. If you want a realtor who is knowledgeable, trustworthy, hardworking, and truly invested in her clients' success, Krista Gross is the one to call.

2/6/2025 This…read morerealtor is the most amazing realtor we have ever partnered with. Krista is a no-nonsense person who strives for excellence in every facet of the selling of property. Krista was on top of every movement of our sale. She was a great "hand-holder", and entusiastic all through our sale. We feel blessed to have Krista guide us through the paper trail that comes with selling. She guided us right up to the end and was someone you could depend on to see everything through. She is simply AMAZING! Geoff and Mary Caldwell

I was extremely pleased with how timely, responsive, and professional they were completely a roof…read moreinspection and replacement estimate. They were completely honest and upfront about everything. I was very happy with how they put my best interest ahead of their own. I would highly recommend.

Warning! Osprey provided my 1st-ever terrible experience with a building contractor. Not only did…read morethey resist owning their many mistakes on my $26,000 re-roofing job - which took 5 months to complete because of their shoddy work that included installing warped & damaged materials - I believe they acted in bad faith &/or breached our contract in several other ways, including: 1. failing to provide a promised materials warranty & an itemized list of project costs 2. attempting to overcharge me several hundred $$ by unilaterally increasing the contract balance 3. replacing my home's original high-quality flashing with damaged, low-quality material 4. grossly overcharging me for materials to repair their own work 5. over/charging me for corrections ordered by the City of Pullman Protective Inspections Division after the company's work failed to meet local building code standards 6. accusing the city building inspector & wider office of ignorance and exceeding their authority 7. the owner's threatening to sue me & take my home. I have reported Osprey Exteriors to the Better Business Bureau and the state attorney general's Consumer Protection Division and might have to sue them to get my materials warranty.

I was in a pinch on a commercial project and needed last-minute help. Despite a few twists the…read moreproject threw at them, they handled everything professionally/quickly and did an awesome job. They showed up half an hour early, ready to rock, communicated clearly, and delivered quality work. It's a family-owned business that genuinely cares about doing things right the first time. They saved my timeline and sanity on an emergency repair. I'd highly recommend them. Great contact to have.

I needed 3 frost faucets replaced. I called Hixx Plumbing and they came out two days later and did…read morea great job. Mike was knowledgeable and did great work. I would highly recommend them. I was billed after all the work was completed. The rate was fair/reasonable.

Been at the same agency for 30+ years. Car, motorcycle, farm insurance all bundled together…read more Always have had excellent service from very attentive people. Thanks!

I love my agent I've never had any problems with them and…read moreif I have a question it's answered quickly.

I had heard so many wonderful things about Hayden Ross and I finally met with Eric Kiblen and the…read morerumors were true. They are so professional! Eric took the time to answer all of my questions and walked me through everything in easy simple steps. The customer care at Hayden Ross is stellar and I felt truly cared for.

Very helpful with a tax issue. I had already moved out of the area and needed advice on and ID…read morerelated problem. The staff was helpful and I never had to go into the office.

When we built our house, this is where we got all of our lighting fixtures. Before they even knew…read morewhat we were doing there, they asked us if we wanted a cup of tea or coffee. They made us feel at home. The actual shopping experience was like that too. There was absolutely no pressure. On some items, when we wanted to spend less money, they immediately switched to similar products to ones that they believed that we might like. They made sure that we were completely satisfied. Also, their prices were comparable with all the major chains. Costco did have better prices, but the selection of course was extremely limited. We were incredibly impressed and would certainly do business there again.

Love this place. We stopped in to look around and when they found out we needed numerous fixtures…read moreand liked many of the floor models, they suggested we come back during their annual sale in a month or so. We did and ended up buying several of their floor models which I absolutely loved! They could have just let us pay full price but they wanted us to be able to get what we wanted. Wow! Who does that? Needless to say, I have been back since and will be headed back soon for another project.