Long day, lukewarm experience Another long workday in Memphis, and by the time I was ready for dinner it was after 7:00. I wanted something close to my hotel, dependable, and easy. P.F. Chang's is usually one of my go-to chains when I travel because I know what to expect. I also found a reservation through OpenTable, so all boxes checked. Unfortunately, this visit missed the mark. Things felt awkward from the start. I arrived for my reservation, but the two young women at the host stand seemed to have trouble locating it. Eventually one suggested checking OpenTable, they found me, and I was seated at a banquette. The seating itself has seen better days. The first spot I sat in was so sunken and worn that I moved farther down the banquette to find a firmer section. You can see the deterioration in my photo. It may be time for some upholstery TLC. My server, Jessie, was polite, but the service felt scripted rather than warm or attentive. I had just finished a long workday and was hungry, so I tried to give everything some grace. But the timing didn't help. I ordered the Beef with Broccoli, white rice and a Buddha Mai Tai. My entrée arrived before my cocktail. The beef and broccoli came out piping hot and tasted good, but the white rice was cold, sticky and lumpy. When my cocktail finally arrived, I mentioned the rice. Jessie replaced it and immediately asked, "Is this better?" before I'd even had an opportunity to taste it. The replacement was somewhat warmer, but still not the steaming-hot rice I expected alongside a freshly prepared entrée. At that point, I was hungry, tired and ready to call it a night. I finished dinner, ordered the key lime pie to go, paid my bill and headed back to the hotel. The frustrating part is that nothing here was disastrous. The beef and broccoli was hot and good. My cocktail was fine once it arrived. My order was corrected when I spoke up. Jessie was polite. But hospitality is more than completing the individual steps. Timing, awareness, warmth and anticipating what is happening at the table make the experience--and those pieces were missing. P.F. Chang's is usually one of my reliable choices when I'm traveling. This particular location just didn't deliver the experience I've come to expect from the brand. Perhaps it was an off night, but next time I'm in Memphis, I'll probably explore another option. Life is too short not to eat well, sleep well, travel well--or shop well. Get out there and find your next thing. read more

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Our dinner experience was wonderful. We were undecided about where to eat and happened to drive by the restaurant, so we decided to give it a try--and we're glad we did. Our server, Josh, provided excellent service and made the entire experience enjoyable. He was attentive, friendly, and made sure everything was perfect throughout our meal. Thanks to his recommendation, we tried the edamame for the first time. While it wasn't quite my personal favorite, it was still a nice experience to try something new. For our meal, we ordered the spicy chicken with white rice, which was flavorful and freshly prepared. Everything arrived hot and tasted delicious. We also started with the crab wontons as an appetizer, which were my personal favorite. To top it all off, I received a complimentary birthday dessert--a chocolate cake--which was absolutely delicious and a very thoughtful touch. Overall, the food was fresh and well prepared, but the outstanding service truly made the night special. Kudos to Josh for making the experience so memorable. He was incredibly kind, caring, and offered great recommendations. Thank you, Josh--we will definitely be back soon! read more

P.F. Chang's - Asian Pear Mojito - Chinese Near Me - Memphis, Tennessee

Did you know there is a Happy Hour from 3-6pm M-F?? $5.99 Select Beer, $6.99 Select Wine, $8.99 Select Cocktails and Half Priced Half Apps. What we tried: Pink Lotus Cosmo Chef's Feast for 2 $19.99: House Salads for each of us, shared veggie spring rolls and individual entrees. She choose the sesame chicken. I opted for the firecracker shrimp (+4 upcharge) and the lo mein noodles (+4.59 upcharge). Cherry Blossom Martini Food 5/5 Service 10/5. Shane was not only the bartender but he also was our server. He was super attentive and really nice. Overall, a good outing as I hadnt been to PF Chang's in about 8+ years ambiance: despite being fairly empty when we arrived, everything was clean, the playlist was pretty nice. I like the open area layout as it doesn't feel cramped. read more

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This was my first time going to this restaurant, and I think it was my last, let's start with the positive, the Mongolian beef was amazing, egg roll where good I wish they where hot but cold was fine and the drinks where amazing. The not so good was the service, the min I walk in alone being told hello welcome to PF Chang, the host asked me if I was there to pick up, I know I am where a t shirt and an sweater over it don't mean I am there for pick up, then my server Gabriel seemed more interested in talking to everyone at the host table then check on his one table he has he came by twice but he was more in a hurry to leave than help me, there was a young lady who check on me, thanks for your service I know u where not my server but I wish you were. The place was also empty and it took 30 mins to get a drink y'all need to do better when people come in thank you read more

P.F. Chang's - Chinese Near Me - Memphis, Tennessee

Extremely disappointed in the service I received. I have been at this location many times with a good/great experience in the past. I haven't been in a while; however, when I walked in I saw mop and bucket sitting out unattended. That should have been moved to the back if the work had already been done. It wasn't a great first impression. The restaurant wasn't full, maybe 10 ppl in the restaurant and 3 others at the bar. I proceed to sit at the bar. I sat there for several minutes and no one said welcome in, hi how are you, nothing. I continued to sit because maybe they were tied up somewhere, after waiting longer with no engagement I figured my service wasn't wanted or needed so I proceeded to leave. I was extremely disappointed and will not be back. read more

In a perfect world, I would score P.F. Chang's 3.5 out of 5 stars. Ultimately, the food consistently sets the bar for upscale Americanized Asian cuisine. PRICE: As a patron for nearly 15 years, the prices continue to (dramatically) rise beyond the point of justification. Appetizers reach nearly $17 for six (6) crab wontons and dinner entrees $20+. So, it's no longer a restaurant I'd recommend as a "go to." However, if affordability is not a factor for you, I can guarantee your meal will be delicious! LOCATION/PARKING: The Ridgeway Rd site is located directly in front of a local shopping mall and is surrounded by several upscale dining establishments (Seasons 52, Capital Grille, Ruth Chris, etc.). There's plenty of free parking conveniently on all sides of the restaurant. AMBIANCE: This location has steady foot traffic. Service is busy without being overwhelming. The atmosphere is dimly lit and cleanly. Staff are always kind and attentive. FOOD: As I said before, my deductions are certainly not food related. From appetizer to dessert, I've never had a bad dish from P.F. Chang's. I will say - - the popular dishes are popular for a reason. So, it's okay to believe the hype around the Lettuce Wraps, Dumplings, Mongolian Beef, etc. For those looking to go without breaking the bank, I recommend planning ahead. Try to go at Happy Hour to take advantage of discounted prices and don't be afraid to ask your server about Chef's Feast for 2 and other set menu discounts. read more

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This is always a good spot. The lettuce wraps are amazing. I can be a picky eater, and I still eat them despite not knowing what's in it! The mongolian beef is always crisp to perfection. Service is hit or miss, but it is a chain. The restaurant is large and everyone isn't on top of each other. My only complaint is the portions. This place is meant to have shared entrees, but the portion of meat isn't very large. read more

P.F. Chang's - Mongolian Beef - Chinese Near Me - Memphis, Tennessee

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There was a buy one get one free special going on so we had to go use it. It was a great deal. The house salad was fresh and the wontons were crunchy. The dressing was just enough on it. The crispy honey chicken was excellent. The orange chicken is my favorite it never disappoints. The Singapore street noodles had a great flavor. Everything was a large portion. The bartender was awesome. She was very helpful and knowledgeable. The restaurant is very clean and well decorated. read more

Visited late January - Only time we've ever been disappointed here. My wife decided to branch out (for her!) and try Orange Chicken. Probably won't be able to get her to do so again. She swore it was spicy - I tried and couldn't tell, though less than searing sometimes doesn't register with me. She ate it but overheard another guest return theirs and were told it was cooked in a pan with hot sauce! My Sesame Chicken was Bowl was fine. Service was good as always. We will return, as we feel this was a one-off. read more

Best Beef and Broccoli I have never really come to the restaurant but I've eaten their food from grocery stores. So I've been wanting to come here and try things fresh. It turns out they work with my school so my students are able to order food from here for anime club. So I'm excited I'll end up here more often as the kids use this year after year for their big semester parties. We ordered a couple of dishes this round and I got to try a little of each. I cannot believe how good the beef and broccoli is here. It has this sweet sauce that goes with it that makes it just amazing. I have to have it again. I was obsessed with beef and broccoli as a kid and I honestly thought I had out grown it as I didn't seem to enjoy it anywhere. However, I LOVED it here. So I will definitely be back to have this again. To Try: Pad Thai Kung Pao Dragon Roll Loved: - Appetizers: Chicken Lettuce Wraps - Beef and Broccoli - Dim Sum: Crab Wontons - Side: Fried Rice Liked: - Kung Pao Chicken - Sesame Chicken - Soup: Egg Drop Ok: - Dim Sum: Spring Rolls - Sesame Chicken - Sweet and Sour Chicken Disliked: - Mapo Tofu read more

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Do not try to go here for lunch unless you have more than an hour. It doesn't matter if they don't look crowded, there are many delivery orders. Food great when prepared properly. read more

Be careful when you order catering from this restaurant. They are using greasy old Simply Lemonade bottles to put their tea in. But they tried to cover it up with their own labels. Someone in our office has a citrus allergy and could have drank from this. Every bottle had a broken seal and was covered in grease. Makes you reconsider eating the food. Do better P.F.Chang's. Show some class. They will supply Brunson burners...but like, maybe don't and use that cost to run to Kroger for some gallons of tea. #friendly tip read more

P.F. Chang's - Iced tea - Chinese Near Me - Memphis, Tennessee

Horrible. They don't know how to cook Singapore noodles. Beef is tougher and the shrimp is soggy.

I dare the GM to eat the honey chicken. Deep fried nothing. Even the lettuce wraps were bad and that is the one menu item you could always count on. Not sure if this is corporate cutbacks or specific to this location. regardless, the meal was absolutely awful. read more

P.F. Chang's - honey chicken minus the chicken a la pf changs in memphis - Chinese Near Me - Memphis, Tennessee

Very pretty restaurant decor. Outstanding customer service with a friendly server (John), host, and manager. The food was just okay due to overcooked shrimp and chicken in both dishes (2 minutes less it would have been perfect). Great for date night or a family meal. 5 for customer service. 5 for bartending. 3 for food. read more

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Got to the counter and told Briana I wanted to place a to go order. Wanted the bbq spare ribs and lunch Mongolian beef. She explained lunch is only available Monday-Friday. I explained that the website says lunch is everyday until 3pm (it's 2:35pm). She again stated only Monday thru Friday. I then said I needed a minute to see what I wanted. Went to the website and ordered my food which included the lunch Mongolian beef. It's been 10 minutes since stating I needed to look at the menu again and Briana has once come back to see if I was ready to order. Seems as tho Briana has a little attitude which should have been checked at the door and/or perhaps she should've stayed home if customer service wasn't on her to do list for today. I asked one of the waiters the host name(Briana) in which she observed him telling me her name. 2:50 (15 mins later) and Briana has a new attitude asking if I were ready to order. Honey my dinner is supposed to be ready by approximately 2:48 pm; you're too late. 2:57 I received my food which included the lunch Mongolian, checked out and went on my way. I'd already told Briana I wanted to provide my info in order to have my order added to my rewards and at this point I just wanted to leave so I left without having done so. Taste tested all of my food items and it was cooked to perfection and tasted just as I expected. 3 stars is due to Briana and her attitude. Would definitely return but pray she's off that day‍ read more

P.F. Chang's - Lunch Mongolian - Chinese Near Me - Memphis, Tennessee

Food was prepared perfectly as I requested. Tasty food, service was great, timely service and wait time was minimal.

This use to be one of my favorite restaurants. We went last week and the food was not good. The men's restroom was filthy. It has really gone down. On a brighter note, the service was good. read more

Charlie @ PF Changs is an awesome server. Over the weekend I experienced some mediocre service, but Charlie restored my hope in dining in the City. He was very attentive, knew the menu well, and helped us choose some very tasty dishes. read more

Came here for my Birthday. The food was ok. Not worth the price. The rice was way undercooked. The service was good tho.

Service was not satisfactory. Food was not good just edible. The menu was very misleading. They charge extra for fried rice and the waiter with held this information. She waited until after we was finished eating to tell us of the extra charges. Do not fall for the 2 for 19.99. It is false advertising. I will not return. The manager took the waitress side and said it was posted on the menu. Like I said, the menu is misleading. Now I see why there was hardly no customers eating inside. read more

Our server was new & warned us that he was! Lol. He was excellent! Very cordial, let us know of all the specials, and attentive all around! The food was delicious! Orange Chicken with Fried Rice, Kung Pouy (sp) Beef & insanely great Crispy Green Beans as an appetizer! So much food, it went home for another meal next day! I had the Christmas Cranberry Martini. This consisted of a block of ice with an orange & cranberries. Very festive! All in all it was a wonderful time! We tipped our waiter extra!! He was that good! read more

The service was amazing, my 3 kids and I came in late after traveling all day, with an hour before closing time im sure I was every servers worse nightmare but service was amazing, food was delicious, our kids absolutely enjoyed the visit. I really appreciate the love and patience we received from everyone. read more

P.F. Chang's - Chinese Near Me - Memphis, Tennessee

The service here deserves 5 stars!! But I can't get over how dirty the children's booster seat that we were given was. I always make a habit of wiping any high chair or booster that my baby sits in, and I'm really glad I did here because these were the wipes after only the first couple swipes! They really should make a habit of cleaning their high chairs and boosters more often (if they ever do) because this is pretty disgusting. read more

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Arrived around 6:40 on a Monday; I didn't expect a wait but was informed of a 20 min wait. I patiently waited for closer to thirty minutes and only one table (3) was seated during that time. The hostess took me to the only DIRTY table in the restaurant (the others were set, this one clearly hadn't been wiped down and had no plates/silverware compared to the others. Things weren't looking good but took a very positive turn from there. The waiter (Charles) greeted me within a few minutes and I was eager to go ahead and get my order in. He obliged! A glass of water and Pinot Grigio took a couple of minutes and my food, spring rolls and lettuce wraps, were delivered within ten minutes! I was pleasantly surprised! The food was delicious! Perfectly cooked and seasoned. The dining room is well appointed, modern and, other than the disappointment with my own table, clean. ProTip: Come while celebrating a birthday to get one of those fabulous bday desserts with the mega-sparkler candle! read more

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We did takeout this time and generally had a good experience. At least this evening, they were obviously short-staffed. No one up front to greet, and had to wave someone out of the kitchen area to let them know I was picking up. The order also took an extra 20 minutes past the promised time. Restaurant wasn't that busy inside, but a bunch of cars waiting in the curbside pickup spots. That said, the food was outstanding, and we would definitely order again, although probably dine-in next time. We ordered egg drop soup, pork spare ribs, sweet & sour chicken and shrimp with lobster sauce. read more

P.F. Chang's - Chicken lettuce wraps - Chinese Near Me - Memphis, Tennessee

P. F. Chang's I went into this with high expectations because I always heard the food was excellent here. Some of my food was very disappointing. The honey chicken was good but the rice that came with it was tasteless. They could have used chicken bouillon powder in the rice to give it flavor. The beef fried rice was good..the rice had a little eggs. I didn't see any carrots,spout,peas and all the other little items that beef fried usually has in it. They put rotten oranges slices on the tray. You should have use can peaches or pears rather than rotten orange slices...ugh. The tangy barbecue spare ribs were not good. The bone barely had meat on them and they tasted sweet and bitter.,not tangy. I did not like them at all. We had plenty of sauces,silverware, chop sticks and napkins. The prices are too high especially if you're going to serve rotten orange slices. read more

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New management The restaurant is very clean, tables are quickly bussed, managers make frequent table visits. Servers are well trained and attentive. We had a server named Vivek, he was terrific. The improvement is incredible compared to previous visits. Keep up the good work. Highly recommend. read more

The food was great! Great whiskey recommendation. I had an old fashioned with Maker's Mark whiskey. The salmon was cooked perfectly. And I had a Great Wall of Chocolate cake. Always delicious. It had a few dry spots in it though. That is the only reason it only got 5 stars. Ate at the bar, decent ambiance. The service was great- even though I've come to expect a bit less great service for eating at the bar in many places. read more

P.F. Chang's - Salmon and greens, fried rice. - Chinese Near Me - Memphis, Tennessee

Enjoyed our three course meal from P.F. Chang's! It was my mom's birthday and our server, Vic, went out of his way to make it special! Sesame chicken is the best I've ever had! Highly recommend their happy hour as well! read more

Came here for a celebration and it really wasn't a celebration. I hate to say but this place is mediocre. I wanted to try their new seasonal items of fire braised short ribs, but they were out. Which also meant I wasn't able to get any other short rib items such as the short rib fried rice. The best items were the apps. The egg rolls were good and the crab meat wonton were hot and tasty too. It wasn't a wow factor but just good. I guess I was expecting a lot more perhaps elevated cuisine, but everything was pretty standard/basic as if I went to any other Chinese joint. Unfortunately the service was slow, not sure why because there was only about 3 tables occupied. Not going to talk about the entrees because there isn't much to discuss. Overall it is what it is. read more

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As in traditional fashion with PF Chang's, this place hits the mark. The lower score for this location is based on the lack of employment right now; currently the bar closes early due to staffing. In addition, service is mediocre, again based on lack of staffing. The staff that ARE here, are friendly and courteous. They are willing to help clarify food menu options for those with allergies. Be aware; the wine menu is slightly overpriced for the labels they serve. I would recommend this location as a casual date or spot with friends overall. read more

P.F. Chang's - Sesame Chicken - Chinese Near Me - Memphis, Tennessee

My first time eating here the service was slow at the start. We all got really confused when the staff brought out lettuce wraps but the manager came over and explained that they were complementary for our long wait. I could tell the staff was struggling that day and we really appreciated the extra care they took. The food was excellent. The inside of the restaurant was very clean and welcoming. read more

Rude waiter- didn't even look at us when speaking. He looked the opposite way and when we turned to see what was going on because it was odd (nothing was there!) he made up some lame excuse his manager was waiving at him. Tried the new teriyaki beef, wouldn't order again. Needed soy sauce and hot sauce but waiter never showed up again. Food got cold waiting to flag anyone down to ask for those. They aren't on any of the tables. Bathroom had no toilet paper. Should have gone to Panda Express. read more

My son and I went on a mommy/son dinner date. Our waiter was amazing and the food wasn't too bad. We had the Peking duck spring rolls as appetizers- they are good but missing the duck on a few of the rolls. We definitely would try it again. I had the Cantonese style lobster - baby let me tell you - it was everything my little seafood self needed. The favor was good and they gave you plenty of lobster and nice size shrimp. It was a recommendation from the waiter and he didn't go wrong. My son had rice and chicken. He complained it was too much rice but overall he enjoyed his meal. read more

Where do I even begin? Last night we were traveling through Memphis and decided to stop. Had made a reservation so was seated rather quickly. Hostess was a really nice gentleman. Server was nice but that may be the only positive of my review. Ordered a margarita and a midnight ritual. Said we'd wait for our drinks then order but at the 15 min mark we called her over to order food as we were starving. 5 mins later she comes back over to let us know they were out of an ingredient. So after 20 mins, maybe 6 tables at most in the entire restaurant, we are finally made aware you're out of something? We just decided to stick with water and normally a drink is better (for me) before the meal so didn't want to wait yet another 20 mins. While we are ordering I noticed she was searching for her pen so twice I asked if she needed to grab real quick to write down. I've been a server before and understand it's much easier to jot down. But reassured us she could easily remember an order for 2. We order dumplings, wontons, shrimp fried rice and a shrimp tempura roll. 20 mins later...Dumplings arrive, won tons arrive and nothing else. It's almost as though the server was embarrassed so wouldn't even come back to our table. Rice arrives after another extended period and it's not shrimp fried but instead chicken. The sweet gentleman who delivered immediately put in an order for the correct rice. He seemed to be really popular with the tables and noticed the one beside us literally asked the waitress to go get him instead. 30 mins later, the new rice comes and tasted like smoked flavored fried rice. At this point, we let her know we won't be eating the rice, we never got the shrimp tempura roll. And after an hour and a half of sitting here with just a water, wonton and a dumpling-we will be going elsewhere to find a meal. We eat out at least 3 times a week and have never experienced this. And really try to give grace as things happen. But to have a table of 2 sitting there for that much time, never getting an entree/drinks, that is just unacceptable. Had the place been packed, I get a drink wait, wrong order keyed in, but to have maybe 6 tables and to never get our food.... Left there so upset. read more

This is by far the worst PF Changs I've ever been to. Besides the filth, the crew was arguing in the kitchen, manager is yelling at them and all customers could hear every word. Bartender Sanaa was nice and polite. Customers walking in and walking out changing their mind. I just pray I don't get sick from the food. Pray for me! read more

P.F. Chang's - This place is filthy. This food was on the bar the whole time. - Chinese Near Me - Memphis, Tennessee

Food Great! Service was very good! The wife and I were very happy with this restaurant! We will go back! read more

P.F. Chang's - Chinese on the right says Bruce house..? Hahaha - Chinese Near Me - Memphis, Tennessee

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I was obsessed with beef and broccoli as a kid and I honestly thought I had out grown it as I didn't seem to enjoy it anywhere. However, I LOVED it here. read more

Decided to grab lunch with my boyfriend or should I say he decided to grab lunch with me. Time: we arrived around 1:30 p.m on a Friday and was seated immediately. Not a huge crowd but it wasn't completely dead either. We were seated near the back which was great because the booth was completely large. Waitress &Menu: Our waitress was very sweet and didn't grow impatient when needed extra time to order. The menu was a nice variety and I was very impress with all the selections. Orders: My order was the sesame chicken and brown rice. Please please share the rice;it is a huge bowl! My food was very hot in temperature but not in taste which isn't a bad idea. I am not heavily soy sauce person but I did need to add a little. I felt my chicken lack the extra pinch of salt. But that's not really a big deal for me. My boyfriend ordered the chicken lo Mein which was yummy (yes I ate some of his)! His was also a very hot temp but not salty. Did I mentioned their house chicken egg rolls? I would definitely be back to check out their happy hour! read more

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