THE FOOD WAS RAW!! Not everything but the pork dumplings came back uncooked.The service was very good and they were very sweet and were quick to offer a new meal and covered the bill and if it ended bad they would pay the hospital bill thank god it didn't go that bad. The environment was very clean and nice and had very good energy. read more

Amazing quality food with the best service. They are doing an amazing Job with all of the new standards of Cleanliness and social distancing. We had a very young server really knew his stuff and was spot on with his attention to us. Can't wait to come back. Always consistent read more

food was excellent. Jill our server was awesome and very helpful with all the questions we had. Awesome restaurant. Awesome service.

Went at lunch time, food was good, ambiance was relaxed and chill, and service was great. Highly recommend!

place an on line order for delivery. Called the restaurant 30 minutes after the scheduled delivery time. Food had bed sitting in the window for over forty five minutes with no deliver driver in sight. Canceled the order A phone call would have been nice instead of just leaving the customer hanging read more

Jill our server was very attentive and courteous. Will come back. Very clean and professional

very nice serv and I love the way Jill help me she was very nice and caring. Thank you for the kindness

This review is regarding the manager Kianna and her awful handling of a simple situation. My family was celebrating a birthday, party of 16. I ordered a bowl of soup. Needed 2 clean cups to serve and share soup. There was a misunderstanding with our waiter who thought we ordered two more soups. Another waiter brought them to our table and we rejected the soups and clarify the mistake or confusion. Someone said they leave them free of charge. We didn't need the extra food at all, but it was appreciated. When we asked for the check. The so called Manager Kianna approached our table and apologized for the mistake regarding the soups. And said she reprimanded the waiter, but we had two options. We either return the soups in order for not being charged for them. Or, we can keep them and she will have to charge us for the soups. The soups were already in take home containers with some other left overs since we were ready to pay and leave. I told her that they should've said that immediately after bringing the soups to our table or just not leaving them in the first place. So she went ahead and took two plastic containers of soup from our left over food.... Hahahaha INCREDIBLE. She rather took away the soups to throw them to the trash and leave us a bad taste for visiting PF Changs. Never coming back as long as she's there. read more

My advice? Order the appetizers and make a meal of it. The lettuce wraps are all-you-can-eat for $10 on certain days of the week and it's absolutely worth it! read more

My wife and I were visiting her family in west Texas and had after visiting realizing how late it was and not to familiar with the area since we had not been back went looking for a familiar food stop Went to PF Changs in Rl Paso and the food was great and the waiter was very courteous even at that late hour he took care of us as if we were his first customer not his last read more

You get the best Chinese in El Paso at P F Changs I just love the place, ambience, service... I love the Saki served here... I am in love with this place... anytime I feel like having Chinese I visit P F Changs read more

P.F. Chang's - Chinese Near Me - El Paso, Texas

Stopped in PF Chang's sunland location to treat my wife to lunch. I had a great experience and that's why I will come again. We were immediately seated and greeted by our server Taritzi. My wife had ginger broccoli chicken and for me signature lo mein noodles The food was out extremely fast, Everything was at the table very quickly, presented and prepared properly and tasted great. Taritz the server was on top of everything, refilled our drinks without asking, cleared dishes.. this young lady was all over It! Do not be afraid to stop in here, we are here a few times in the past... all experiences were extremely positive but today was outstanding. We owe it all to our server Taritz. read more

Basic review. Hospitality. A+. The staff was very friendly. Pricing. B+. It was okay and not ridiculous. Cleanliness. F. All cutlery was dirty with food stuck to it. Plates were the same. Promptness. D+. Our waiter was quick to get our order but took forever to give the ticket and then process the credit card. I'm talking 25 minutes. We kept watching him walk past us and ignore the subtle hand raise. I was getting keyed up. Gee whiz. Food quality. B+. It was pretty good but not exquisite. No. We will not return. Basically, a Chinese based Red Robin that never cared. read more

My husband and I went with some friends. I have to be gluten free so that's always a concern for me. I was very impressed with their gluten free options. They have a separate gluten free menu and gluten free is also marked on the menu. All the food was great and the service too. read more

First off I just want to thank P.F. Changs and my server Rene for an incredible experience. This has by far been the best service I've ever received at any restaurant. I brought my family here to celebrate my mother's birthday. This had always been one my mother's favorite restaurants and we haven't had a chance to come in a while. Today was that day and hands down an incredible decision to celebrate here. Upon arriving the atmosphere was very welcoming and it's been so long that the place looked pretty different but we loved it. I decided to order a draft beer, my mother a hot tea, and my brother had some Sake. Based on our servers recommendations I ordered the Samuel Adam's Winter Lager, my brother the Gekkeikan Jar of Sake, and my mother had the Sweet Ginger Peach Decaf Tea. Now let me just say Rene knows his stuff. He made hands down a perfect recommendation for our drinks. For dinner my mother and I ordered the Changs for Two deal. With it we had Two Egg Drops soups, an order of Dynamite Shrimp and an entree of Kung Pao Shrimp and Pepper Steak with white rice. My brother ordered the Lo Mein noodles. Everything was perfect and incredibly delicious. Each meal hit the spot perfectly. Not only were the meals incredible I feel as if they came out pretty quick and our server constantly checked up on is to ensure our experience was perfect. For dessert my brother had the Banana Spring Roll that came with our Changs for Two, and for my mother's birthday we ordered her The Great Wall of Chocolate. Holy cow those desserts were both incredible. P.F. Changs has truly upped their game since I last remembered. I truly have to thank Rene again for such an amazing experience. My mother, brother, and I had an incredible and there's something he did that made it feel like my dad who passed away three years ago was also with us at the dinner table celebrating my mother's birthday with us. Thank you Rene. read more

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Service is great. Our waiter was Tom. Second time he's waited on us and I can say that Tom is a pro. Food comes out fast and hot. So if you want to visit with family and friends give yourself time before you order. We had the Long noodles with prawns. The noodles were too spicy but Tom brought us another order of noodles without the chili. Egg rolls are delicious. It's a great place for any size group. read more

P.F. Chang's - Long garlic noodles with prawns - Chinese Near Me - El Paso, Texas

My first time ever here at PF Chang's have to say the food was very delicious.Me and my girlfriend enjoyed the atmosphere and was very relaxing and the service was great Thank you for a great dinner. read more

My wife and I haven't been here in a few years, mostly because we thought menu was a little tired and last time we ate here the whole experience wasn't great. We decided that today we would give it another try. Here is what we experienced: Service was acceptable not fantastic, but fair. Food meh overall. We ordered the following items: Shrimp dumplings, chicken lettuce wraps, Kung Pao chicken and the Street Noodles. The Dumplings were actually the only good tasting item we ordered. The lettuce wraps were very greasy and waiter did not bring the mustard or chili oil with the sauce. We had to wait while the dish got cold. Chicken was so greasy it was just oozing. We could not eat it. The Kung Pao chicken also served very greasy and very little sauce accompanied it. We also thought it was on the salty side. We ate it cause we were hungry. Not bad enough to send back but not good enough to ever reorder again. The street noodles did have decent flavor but we sent it back because it was so over salted. We were really taken aback at how many people were eating this slop at this restaurant. Which goes to show you that most people don't really know the difference between good and bad food. The managers and cooks at this restaurant should be ashamed for serving this swill.m, obviously no care or skill went into the products they were putting out of that kitchen. Needless to say we will not be going back ever. I would not recommend this particular PFChangs to anyone. Now its time for some Peptol Bismol! Ugh! read more

This location (Sunland Park, El Paso) has really gone downhill, it seems... pre-COVID lockdowns & such, I used to go here a lot - sometimes for lunch with friends & co-workers, sometimes for dinner. Probably 1-2 times a month, I'd guess on average. Everything was ALWAYS good quality, very tasty, service times were reasonable, depending on how busy they were, people were always pleasant - the whole nine yards. Hence, all the usual reasons for going back to a restaurant often! Anyway, I've ordered for delivery a few times since, and each time, it seems to have gotten a little worse. The last time was a couple days ago, and I ordered the regular fried rice (Through UberEats, if anyone cares to know which service I used), and what was apparent this time, was a complete lack of attention to detail for EVERYTHING. No packets of soy sauce (Who T.F. on any planet sends out an order of Chinese food with no soy sauce???), two spoons, but no forks - that's not a big deal, just simply stupid. lol. No napkins. The worst part was the food itself... portion size was decent, but it tasted like - I dunno, like "nothing", I guess. It had almost zero flavor (gee - maybe some fricken' SOY SAUCE would've helped!!! ;) ). Finally - it was pretty cold... just barely above room temp. And that couldn't have been the delivery person's fault, either, as they got here fairly quick - a bit faster than the estimated time that the UberEats app showed, in fact - so I can only assume it was cooked in a hurry & not to normal or proper temps in the first place. I don't know if this place has different management now vs. before, or if it's maybe a different franchise owner if it's a franchise, but I would suggest a major re-boot based on my most recent past couple of experiences. Seems a shame when my recent Panda Express order outperformed a Chang's order on every level. read more

Great service overall, but especially from Jill who took care of us with a smile. Loved our Salt & Pepper Prawns... and ended the meal with a delicious Choc Soufflé read more

I think its safe to say that PF Changs is not authentic nor the best chinese food ever, and quite frankly its on the expensive side. But, what i do love is the ambiance of the place and how one can truly benefit from their Rewards program occassionally. Their customer service is equivalent to high quality restaurants like Cheesecake Factory. Its basically Chinese Factory lol. I think you can benefit the most from their lunch specials on the weekdays. They have a much cheaper price for still a good amount of food. Their regular options are definitely more steep. If you can also catch their happy hour, definitely try for that. I also dont suggest to order their sushi since they are definitely overpriced for so so quality. I wish their dim sum wasnt so expensive neither but those are at least super delicious, both pork and shrimp. So far, with a simple signing up for Rewards membership for free, i got free 10$ chocolate cakes as my birthday reward for the last 2 years since signing up and i barely even eat there that often within the year. Just these last couple of days, they had a special promotion of 25 cent Lettuc wraps! With a purchase of an entre of course but still a fabulous deal! 12$ total bill for 2 entres basically. I love eating appetizers as a meal and lettuce wraps are always my faves. It was in honor of their 25th year anniversary! Thank you for providing us your business 25 years ago PF Changs! read more

From time to time in life something no matter how big, or small had the ability to bring you back to your past. A happy memory you endured. P.F. Chang's did that my first visit when I ordered their Korean BBQ. Never having been here, initially I was hesitant on what to get, considering their menu is painfully large. In most cases a large menu, is a compromise for poor quality. Which thankfully was not the case. I ended up ordering the Korean BBQ with low expectations considering I once had lived abroad for two years in that country. Surprisingly their dish brought a smile to me. Spicy BBQ sauce is what coated the chicken. Also sharing the dish were green beans and carrots, maybe another veggie but overall topped with a pickled Kimchi which hit the spot. You get the spice from the chicken and sauce, a crunch from the veggies and and the bitterness to even out the spice from the pickled kimchi. Customer service was outstanding, my waiter once I ordered my beer asked if I had ever tried this kind before. Which I had not, he gave me a quick origin on it and told me I would not be displeased. Which he was correct. Took the time to make sure it was the right choice for me, took interest in his customer which made the experience better than i would have imagined. Will be back again soon P.F Chang's! read more

P.F. Chang's - Crab Rangoon on sweet chili sauce - Chinese Near Me - El Paso, Texas

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Could this really be THE only PF Changs in El Paso?!? I guess I am a spoiled SoCal girl when it comes to my pick of restaurants. Me and the bf decided to head over to this locale on a Friday night after a movie. We got there at about 9:45pm and I was actually surprised that there was still a 25-minute wait at that time. I soon learned that this was the only PFC in EP so it made more sense. We decided to skip the waiting and went over to the bar area for the one table available. PFC is a chain and is usually pretty consistent. They get the extra star here because of the service we received that night. Vanessa helped us and she was FABulous! Great personality, quick, attentive and she made sure that the kitchen kept things moving. We had: -Lemon drop martini (not too sweet but had a nice kick) -Changs Spare Ribs (DE-LISH!! I could skip the side slaw though) -Seared Ahi Tuna (the salad and drizzled sauce are always yum) -Mongolian Beef (consistently tasty) -Oolong Marinated Sea Bass (fish was perfect but my spinach was a little deprived. I had to ask for extra sauce as it looked a little dry) The bass and beef are my absolute go-to items when I dine there. We get the duck and crab wontons as well normally, but post-movie, we weren't as hungry. I will definitely bookmark this place since they are the only location in the city. Because they are outside of a mall, I will be sure to stay away from them during peak weekend time slots! read more

What happened, P.F. Changs?? I got lunch to go today, my first visit post-COVID. Ordering was seamless, service was very good, but when it came to the food (Sesame Chicken Bowl), I've had better frozen entrees from the grocery store. Dried out chicken, gummy sauce, overpowering ginger, and the vegetables just tasted...off. When the best part of the meal is the rice, it's just unfortunate. read more

Pretty good, I would say it's a little pricey for the amount and quality of food you get, but I think it was better than a lot of other choices we had for Chinese in the area. read more

The food and deliver hot and fresh. Outstanding. I will give the 5 stars. Placed in good containers and label . read more

Regarding Covid this place does not take any precautions or safety guidelines in account. We ordered early in the morning to pick up at 7 PM and they are still not ready and telling us that we have to wait longer. There is no social distancing of any sort and it looks like they are in full capacity! We usually love this place and love the food but we were appalled by the lack of safety guidelines. read more

We love PF Chang's but this time not so much. The hostess was rude and when we were seated, the booth seat was smeared with wet food. We called over a bus boy wiped it and said nothing even we we thanked him. When my husband slid over in the booth there was a dirty napkin on the seat. When we complained to the waiter, after he asked us how we were doing, we told him. He said they were having trouble with the credit card machine which made everyone grumpy --- uh, okay? Our food cold and greasy (must've been the credit card machine's fault too?) i told the waiter but he only said "that's too bad." Offered no comps or reduction in the bill. when We left I dropped my napkin and when I picked it up, the floor looked like it hadn't been cleaned in a week. We made a 50 minute (one way) trip to get there and I'm sad to say we won't be going back. Farewell P.F. Chang's! read more

Can never go wrong with dim sum and some spicy garlic green beans. If you have kids, the kid rice will feed them for days... :) good ambiance, excellent service and nice location on the west side. read more

P.F. Chang's - Dark, lively, but not too busy on a Thursday night. - Chinese Near Me - El Paso, Texas

OK, glorified pei wei,I see what you did here. Put some cozy boots with upholstery, military beacon style ceiling and Jack up the prices 50% from pei wei. Other than that, no big difference from your sister company in food taste. Nevertheless , the shrimp with lobster sauce was very good and strongly recommended. The sauce is light and not heavy as traditional Asian sauce. The shrimp count in the dish is generous. Overall, well balanced dish. Service is a top notch with servers imitating Cristiano Ronaldo style...after all this is El Paso, TX. The atmosphere is relaxing with good crowd, no running and screaming kids with the "la familia", like in golden coral for example/ read more

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Perfect time to come after the lunch crowd. Very quiet and excellent service! We decided to celebrate the Chinese New Year by coming here - most authentic in El Paso, right? ;) We started with the edamame small plate and the new Monkey Mules. For the main courses, we had the combo fried rice, lemongrass chicken, and the new butternut squash dumplings. Best thing: Lemongrass Chicken. Probably the best salad you can have in the city. Super fresh, looked amazing, a ton of food and she gives it 5 stars. Close second: the Monkey Mules. A really well done drink with super fresh ginger beer. We both rate this high - she says 5, I say 4+. The worse thing: Butter Nut Squash Dumplings. First off know this is a small plate, perfect for us but it isn't noted on the menu. It was good but the says was definitely heavy for the dish. So just 3 of 5 for this dish. Overall the service and food are great and we had a perfect Year of the Monkey lunch. read more

P.F. Chang's - Monkey Shoulder Whiskey - Chinese Near Me - El Paso, Texas

great food and great service all the way around! our server Jill was especially helpful and very kind to us

Food is good like always but today the service was plain outright horrible. Raised my hand on multiple occasions and the waiters just walked by. Restaurant was not full yet the service was incredibly off. Never did understand who my waiter was suppose to be. And when I approached the manager he stated he has seen me raise my hand a couple of timed and be ignored. That was just too much. Asked for my check and to cancel my order and left. read more

I've had better in a hole in a wall restaurant. Overpowering taste , not really good . Their egg drop soup was great though . Fried rice was gross dinner plates are small. Service was good but not great . Floors are dirty . Front host always talking with the other host loudly and laughing loudly to the point that it made our sit down meal annoying . It was just ok . Spend $130 for 3 people expected better food but got ok good. read more

Ordered a very large takeout order on New Year's Eve day. All the food was fresh and delicious especially the Crispy Honey Shrimp! Yummy! Portion size was very generous. Had a little hiccup with the order (my fault) but Manager Juan was gracious and more than accommodating. We were impressed by his professionalism. I will be frequenting this location often when I am visiting family in El Paso. read more

Don't order orange chicken for delivery.. it's like ordering a microwave dinner but paying 3x the price

Its really sad when a hostess can keep you from eating. When you ask to sit in one of the 8 empty booths and says sorry but the only place you is in the middle of 4 other tables. ( two huge tops) Claims it's seat by server. Seems like the extra 4 that server has to travel wouldn't be such a burden. Sounds to me just be a poorly and rude hostess. What a shame- great food. Wont be back! read more

Most places are super busy for lunch not the case with PF Chang. So for lunch: one can definitely get in and out PF Chang has done some new menu options which are good along with some of the old favorites. Lunch menu is a lot more reasonable than their dinner menu so you can try a lot of fancier options at a lower price. The restaurant is beautifully done but it is too dark if you want to have any kind of lunch business meeting. My favorite are the crab wontons. The reason I'm giving it three stars is because I missed the PF Changs of 5 years ago. The portions were ample enough to share. And they seemed to taste a little better maybe they were fresher. read more

I absolutely love this place! Staff are all great. Food is delicious. Cleaniness is a plus!! Highly recommend Westside location

We went there to celebrate a birthday. We had a reservation. Without request, the establishment put us in a private area that was behind a glass wall with our own personal waiter. It was cool, and appreciated. It allowed for much conversation, joke telling and laughter. That aside the food was good; above average. We all ordered separate plates and then shared the food family-style. The portions were average and the cost slightly high; but worth it because of the ambience. At the end, again without request, they provided a delicious dessert for the birthday person. We sang happy birthday, and we left very happy that we had gone there. I will again. read more