Just made an order and spent $65 dollars on a dinner that I am not even able to eat from because they decided to give me crispy honey chicken when I do not eat chicken and clearly ordered crispy honey shrimp. I never leave bad reviews but this is not a first and its really irritating that I cannot even eat a dinner a spent so much money on. They also did not include silverware in my bag nor did they put napkins. read more

This was my first time coming here since i moved to Michigan and honestly the food was just horrible. Besides our waitress (kerry) and the service the food was just way to salty. And just didnt taste good. The spring rolls were so oily and tasted so bad, the lettuce wrap was BEYOND SALTY that we had to tell the waitress to take it back. And the food just did not taste good at all... I always heard good things about pf changs but this food was just not what i expected. Thank you to kerry for the great service as for the food which is the main reason to go to pf changs was not good at all.... read more

ROACH IN MY FOOD.......I WILL NEVER go to P.F. Chang's again after what I experienced! Me and my boyfriend went this past Saturday on 4/18/2015. We both ordered Pan Fried Shrimp Dumplings and for our Entrée we ordered Mongolian Beef and Shrimp mixed. Our Mongolian Beef and Shrimp came out first before our appetizer's. I asked the Bartender where is our Shrimp Dumplings and she stated that the manager will take it off and sorry for our inconvenience. So the Shrimp Dumplings finally came out and before I could take my fork to cut and start eating I noticed a roach was on my plate in the sauce that they pour over the shrimp dumplings. I am so disgusted and is looking into a lawyer and will let all my FB and Twitter friends know to not eat at this restaurant. I also contacted the Health Department. BEWARE! read more

Getting cheap on portions of food offered. Been going there for lunch for sometime time but lately it seems like this location has been offering less and less plate portions. They even changed the plates style from a bowl to a shallow plate. Even the soup cup in 1/2 full most of the time. Had lunch today - sweet ans sour chicken- the plate had TWO PIECES of chicken !!! showed the waitress the plate and she took it back and they added more food. Very sad to see this happen to a good restaurant. Will start avoiding going forward read more

I found the service to be lackluster. I walked in and was not greeted by the hostess. She was too busy chatting with other co-workers. I sat at the bar to eat and the bartender was rushed and friendly. The food was good, not great. I ordered the Mango Chicken. Portions were small, p Next time I think of Chinese food, I going to stick to an independent establishment. read more

Love PF Changs...normally. I asked for the ginger chicken with light sauce and it came swimming in sauce. The bartender looked at it and asked if that was light enough and i asked, what do you think? He shrugged and said sorry and left me to my chicken swimming in sauce. Bad move...bad customer service. read more

PF Changs is by far one of my husband and I's favorite restaurants. The food is delicious and perfectly portioned. The Chicken Lettuce Wraps are to die for, this I would say is their signature app. My hubby likes the Changs Spicy Chicken which is perfectly spiced. They are offering a really great special right now for a couple for $40.00. It includes 2 soups, 1 app, 2 dinners, and 2 desserts! The desserts are little mini desserts in a shot glass and there is alot to choose from, my favorite is Tiramisu yummm.. read more

2nd time here for dinner. Horrible service as they are way understaffed. Lots of empty tables with dirty dishes. Food came out cold and had to be sent back. Lunch service is always good. Don't bother coming here for dinner. read more

The food is wonderful and the servers are usually pretty attentive; however, I think the management doesn't focus on customer service. I visited this location last week for a quick lunch. They had a new menu item I wanted to try, the street tacos, but I didn't want to spend $10.00 on a meal that I may not enjoy. I asked the waitress if I could order 1 ala carte. She told me it wasn't an option but she was going to ask her manager. The manager wouldn't allow it - so he would rather me order a FULL meal, complain that I don't like it and demand it be taken off my bill, then to sell me 1 taco at a reduced meal price or better yet, give me the taco on the house. In a world where restaurant competition is so fierce, I would think these places would try to keep customers. I'm not going back; not matter how good their food is. read more

I've never had a bad meal at PF Changs in general. I would have to say that I am very impressed with this location because of the managers there. Not many resturants, chains or family owned do management treat you with respect. My dish came out incorrectly in which my server took it back without any problem. At the end of my meal, manager Kirk came to my table, apologized for the problem, and offered me a coupon on my next visit for a free appetizer! Hands down, one of the best dinning experience I've had at a chain resturant! read more

CLASS ACT we want to Thank Kevin the manager at this location, had a minor issue requested a manger Kevin explained the saturation to our great satisfaction, ensured our seating assigned a most efficient waiter Dylan and we had a great time. The food was great and the service was the best From the SBA Table read more

I had heard great things about P.F. Chang's so I was super excited to try it out, but was majorly let down. While the decor and service were great, the food sucked. The menu items are pretty much the same as what you can get at any other Chinese restaurant but pricier, not as tasty, and the portions are quite small. For example, my boyfriend got the lemon chicken, and it was one small chicken breast, with two pieces of brocollini on top with a little bowl of rice. Lastly, don't order the fried green beans. They're in a really gross batter as opposed to a panko type breading, and so greasy I stopped eating them after the first few (which i picked the batter off). Never going again. read more

it was terrible ordered early for a take out and it took about 50min. and was terrible the dish was to have shrimp and chicken. there was about maybe a tablespoon of chicken and only 2 pieces of shrimp in the street noodles. It cost about $14 dollors and the taste was terrible . how could they make this so different from the other locations. read more

I think PF changes is one of the greatest restaurants in the area. To put it simple, i love this place! the food is to die for, although I've heard that it isn't authentic chinese food. Though they do serve a variety to foods, you can mix and match plates to your liking and you can even make your own sauce. They have a variety of spaghettis, rice, meats, vegetables & fruits and soups, along with desserts. Some of the food there though does seem like it is just out of a can, and can sometimes taste cheap. but the ones that are really good seem as though they come from a 5 star restaurant. i would say the PF changsit is not a "fancy" restaurant, although its no where to being as casual as McDonals or Burger King. I would recommend going there for a special occasion or with friends and family. One of the major downsides to this restaurant is that it is a very popular place to eat so it is usually crowded. But besides that i found the staff to be very polite, and they do check up on you every few minutes to see if everything is fine. Overall, I did enjoy this restaurant the first time i went and still continue too. read more

My wife and I went there this past friday night for our date night. We have been the previously two times and everything was great. This time our waiter, took our order. We ordered off the GF menu for an appetizer. That came out no problem and was delicious it was the lettuce wraps! Well she ordered GF Crab Fried Rice and I ordered a Chicken and Beef PF Changs Combo Fried Rice. We waited 40 mins after the appetizer and a waitress comes out with Crab Fried Rice and Salt and Pepper Prawns. I said it was wrong and we had one entree off the GF menu and she said the waiter did not put it in as GF and she would talk with him. We were short on time at this point. The waiter came by and when he never wrote the order down on his slip then pulled out the slip he still had it completely wrong. We just told him we had to go at this point because of time. Waiting for the bill he then came to the table and said it was on the house, I tried telling him it is not an issue and I would like to pay but he just left while I was doing that to go work another table. If you are reading this again this is one bad experience out of 3, but please make sure the waiter writes your order down to begin with. It seemed like he felt really uncomfortable waiting tables. I hope he can learn from his experience as a learning one. read more